The major accreditors send a team every two or three years. ASF is with you every month. That is the difference between a snapshot and a system.
Every strong quality system stands on three corners: the patient, the healthcare facility, and the health workers. When all three are heard, the system holds. When any corner is silenced, it collapses. ASF sits in the centre — as the neutral facilitator. We take neither the hospital’s side nor the patient’s. That neutrality is precisely what makes us useful to both.
An independent council of real patients, convened by ASF. A QR-code feedback channel that goes directly to ASF — never through the hospital. Written response to every complaint. When a patient writes on Facebook, ASF receives it first, mediates, and answers in writing. Council meetings documented publicly at pacienti.ge.
ASF becomes the quality department the hospital does not have. Monthly indicator review. Quarterly working sessions. A mock survey before the real one. A path to an internationally recognised certificate, and the digital presence and media coverage that come with membership from day one.
A Training Passport per staff member. ASF Academy access at member discount. An anonymous safety-culture survey whose results go to the council, not HR. Scientific writing support and a publishing pathway through the Georgian Medical Journal.
No obligation, no sales pitch. We talk about your facility, your context, and whether the timing is right. If it is not, we say so.
We establish the real starting point. “Never below baseline, always improving” — this is the number we protect. A mock survey follows, giving you a full picture before anything is at stake.
Policies, procedures and forms adapted to your scale. Core indicators extracted from data you already collect — same report, one more recipient. No new bureaucracy.
The quarterly working session begins. The patient council is convened for the first time: real patients, hospital representative, ASF facilitating. The council meets independently of management.
Monthly: indicator review, incident log, complaint update, one-page report. Quarterly: working session. Every deviation triggers a response. Nothing waits for the annual survey.
The on-site survey validates twelve months of monitored practice. The accreditation decision is made by the independent Evaluation branch. The result is published publicly. Membership — and continuous improvement — continues.
We will tell you honestly whether ASF is the right fit for your facility, your context, and your timeline. No obligation.
ASF agrees a structured quality improvement plan with the facility. Specific gaps are documented, responsible persons assigned, and timelines set. A follow-up assessment is scheduled — typically within 3–6 months. Accreditation is awarded once minimum standards across all four domains are confirmed. No facility is left without a clear path to accreditation.