ISO 9001 Ready · Stage 2
Training — 23 courses, each tied to the documents it covers
Fourteen universal courses every organization needs, nine that appear only when a module is in scope — nothing hidden, nothing generic
E-learning by default · one price per organization, unlimited staff · certificate with QR into the ASF Passport · refresh yearly
The line that never moves. ASF prepares organizations for ISO 9001. ASF does not certify them. The ISO 9001 certificate is issued by an independent, accredited certification body of the organization’s choice — ASF’s role stops at readiness.
01
How training works here
Rule 1
One purchase covers every staff member who needs the course, now and for the year. A clinic of 12 or 120 pays the same.
Rule 2
Self-paced on the ASF Academy, five to seven screens drawn from the procedure itself, a quiz at 80 % to pass, an automatic certificate with a QR code into the ASF Passport. The one exception is internal audit, which needs practice: a live online workshop with a graded mock audit.
Rule 3
Universal courses yearly for all staff; module courses yearly with a documented competency check by the responsible lead.
Rule 4
Every completion appears in the organization's training matrix automatically through the Passport; the certification auditor sees green, amber, red by role.
02
Universal courses — every organization
Fourteen courses. When the intake is reviewed, the organization’s matrix shows exactly which staff take which.
| Code | Course | Who attends | Length | Mode | Documents covered | Assessment |
|---|---|---|---|---|---|---|
| T-01 | Understanding ISO 9001 in a clinic | Director, Quality Manager, department heads | 60 min | E-learning | QMS-01–06, QMS-10 | 10-question quiz, 80 % |
| T-02 | Document control and the records system | Quality Manager, department heads, records staff | 45 min | E-learning | GOV-04, Records & Forms Index | Quiz + practical: file one record correctly |
| T-03 | Internal audit — planning, performing, reporting | Quality Manager and at least two internal auditors | 3 h | Live online workshop + graded mock-audit exercise | GOV-02, GOV-01 | Mock audit of one procedure, graded by ASF |
| T-04 | Nonconformity, corrective action and risk | Quality Manager, department heads | 45 min | E-learning | GOV-01, GOV-05 | Quiz + one worked CAPA |
| T-05 | Management review | Director, Quality Manager, Medical Director | 45 min | E-learning | GOV-03, QMS-04 | Quiz |
| T-06 | Hand hygiene and standard precautions | All staff | 45 min | E-learning | SOP-IPC-01–03 | Quiz + observed technique sign-off by the IPC lead |
| T-07 | Patient identification, informed consent and patient rights | All clinical and reception staff | 60 min | E-learning | SOP-PS-01–02, PR-01–06 | Quiz |
| T-08 | Medication safety | Nurses, physicians, pharmacy | 60 min | E-learning | SOP-MED-01 | Quiz + high-alert double-check demonstration |
| T-09 | Incident reporting, Just Culture and open disclosure | All staff | 45 min | E-learning | GOV-01, GOV-10, CC-03 | Quiz |
| T-10 | Emergency preparedness and fire safety | All staff | 45 min | E-learning + annual drill record | CC-01 | Quiz + drill attendance |
| T-11 | Records, confidentiality and data protection | All staff; IT/Records Lead (extended module) | 45 min / 90 min | E-learning | SOP-HIM-01, GOV-06, GOV-07 | Quiz |
| T-12 | Complaints handling and patient feedback | Reception, Quality Manager | 45 min | E-learning | CC-03, QMS-07 | Quiz + one worked complaint |
| T-13 | Supplier evaluation and purchasing | Administration, procurement | 30 min | E-learning | CC-02 | Quiz |
| T-14 | Credentialing, competence and the training matrix | HR / Credentialing Lead, Quality Manager | 45 min | E-learning | SOP-HR-01–03, QMS-09 | Quiz |
03
Module courses — only when the service is in scope
Nine courses. Tick “laboratory” in the self-assessment or intake and T-15 appears in your list; leave it unticked and it never does.
| Code | Course | Who attends | Length | Mode | Documents covered | Assessment |
|---|---|---|---|---|---|---|
| T-15 | Laboratory quality — QC, calibration, biosafety, result reporting | Laboratory Lead and technologists | 90 min | E-learning | SOP-LAB-01–03, 05–17 | Quiz + QC log exercise |
| T-16 | Imaging quality and radiation safety | Imaging staff, Radiation Safety Officer | 60 min | E-learning | SOP-LAB-04, CC-06 | Quiz |
| T-17 | Sterilization and instrument reprocessing | Sterilization staff, nurses | 60 min | E-learning + observed sign-off | SOP-STR-01 | Quiz + observed cycle |
| T-18 | Oncology — hazardous drugs, chemotherapy verification, extravasation | Oncology staff | 90 min | E-learning | ONC-01–07 | Quiz + four-point verification exercise |
| T-19 | Pediatric safeguards — consent/assent, weight-based dosing, safeguarding | Pediatric staff | 60 min | E-learning | PED-01–04 | Quiz |
| T-20 | Dialysis safety | Dialysis staff, Nephrologist | 90 min | E-learning | DIAL-01–05 | Quiz |
| T-21 | Controlled substances | Pharmacy, prescribers | 30 min | E-learning | SOP-MED-02 | Quiz |
| T-22 | Telehealth — consent, suitability, prescribing, data | Remote clinicians | 45 min | E-learning | CC-11 | Quiz |
| T-23 | International patients — pathway, disclosure, continuity | Reception, coordinators, clinicians | 45 min | E-learning | CC-09, CC-10 | Quiz |
Delivery through the ASF Academy, an affiliated venture disclosed under the Independence and Non-Influence Statement. Training here is part of the ISO 9001 Ready product; it has no bearing on ASF Accreditation decisions, and equivalent training from any provider is accepted in the training matrix as “declared”.
See which courses your facility needs
The self-assessment lists them for your scope, with the documents and the consultancy estimate.
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