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Resources · Readiness

Facility Readiness Checklists

Ten department-by-department checklists to walk your facility before a survey — free, no account required, cross-referenced to the ASF Standard chapter each one supports.

How to use this: these are not the ASF Standards themselves — the full criteria, with guidance and worked examples, live on the Standards pages. This is a walk-the-building companion: print a department’s checklist, take it to that department, and see what a supervisor or Coordinator would actually observe. Where a box would stay unchecked, that is a gap to close before self-assessment, not after.

Jump to a Department

1. Front Office & Reception

Maps to: Access & Arrival / Reception & Information

  • Signage at the entrance is legible, in the local language, and directs a first-time visitor without needing to ask staff twice.
  • Registration staff can state the facility’s patient rights statement in their own words, not just point to a poster.
  • Waiting times are tracked and a target is displayed publicly.
  • A process exists for patients who cannot pay at registration — documented, not improvised case by case.
  • Interpreter access (in person, phone, or list of staff languages) is available and staff know how to activate it.
  • Complaints/feedback box or channel is visible from the reception desk, not hidden.
  • Emergency cases are visibly fast-tracked ahead of routine registration — staff can describe how.
  • Billing and pricing information is available in writing before a patient commits to a paid service.

2. Human Resources & Credentialing

Maps to: Governance & Management

  • Every clinical staff member’s licence/registration has been verified directly with the issuing body, not just collected as a copy.
  • A signed job description exists for every role, matched to what the person actually does.
  • Mandatory training completion is tracked centrally — not left to individual memory.
  • New-starter induction covers fire safety, infection control, and incident reporting before independent duties begin.
  • Locum, agency, or visiting staff are checked to the same credentialing standard as permanent staff.
  • A personnel file exists for every staff member, complete and accessible to an auditor within minutes.
  • Performance/competency review happens at a defined interval, documented, not just when a problem arises.
  • A named person is responsible for tracking licence renewal dates before they lapse.

3. Pharmacy & Medication Management

Maps to: Care & Treatment

  • High-alert medications (insulin, opioids, anticoagulants, concentrated electrolytes) are stored and labelled distinctly from look-alike/sound-alike drugs.
  • A current, dated medication list exists per patient and is reconciled at every transition of care.
  • Controlled substances are stored under dual control with a reconciled register, checked on a fixed schedule.
  • Expired or damaged stock is quarantined and disposed of through a documented process, not simply discarded.
  • Verbal orders are read back and confirmed before administration.
  • A process exists for reporting and reviewing medication errors without blaming the person who reports.
  • Cold-chain medications have a monitored, logged temperature record — not just a fridge with no log.
  • Patients receive written information about new medications at discharge, in a language they understand.

4. Infection Prevention & Control

Maps to: Safety & Emergency Preparedness

  • Hand hygiene compliance is observed and measured on a schedule, with results visible to staff.
  • Personal protective equipment is available at point of use, not in a locked store down the corridor.
  • A written isolation/precautions protocol exists and staff can describe when to use it.
  • Reusable equipment reprocessing (sterilisation, high-level disinfection) follows a documented, auditable cycle.
  • Sharps and biomedical waste are segregated, colour-coded, and disposed of through a licensed route.
  • Outbreak or cluster detection has a defined trigger and a named person who acts on it.
  • Staff vaccination status for relevant diseases is tracked, not assumed.
  • Environmental cleaning has a written schedule with sign-off, not an informal routine.

5. Patient Records & Documentation

Maps to: Care & Treatment / Governance & Management

  • Every patient has a unique identifier used consistently across every department and every record.
  • Records are legible, dated, timed, and signed — paper or electronic.
  • Critical/abnormal results have a documented notification pathway with a time target.
  • Record access is limited to those with a legitimate care role, with an audit trail for electronic systems.
  • Retention periods are defined and followed — records are neither destroyed early nor kept indefinitely without reason.
  • A backup/continuity plan exists for records in the event of system failure or fire.
  • Discharge summaries are completed before the patient leaves, not days later.
  • Patients can request and receive a copy of their own record through a defined process.

6. Facilities, Equipment & Life Safety

Maps to: Environment & Shared Spaces

  • Fire extinguishers, alarms, and exit signage are inspected on a documented schedule.
  • Emergency exits are unobstructed and unlocked from the inside at all times the facility is occupied.
  • Medical equipment has a maintenance and calibration schedule with dated records, not a sticker that has expired.
  • Backup power (generator or equivalent) is tested on a fixed schedule and covers life-critical areas.
  • Water and medical gas supply have documented contingency plans for interruption.
  • Structural and equipment safety hazards identified in the last inspection have a tracked closure date.
  • Accessibility for patients with disabilities is addressed — ramps, signage, accessible toilets — not assumed adequate.
  • A named person owns facilities safety and can produce the inspection records on request.

7. Emergency Preparedness & Mock Drills

Maps to: Safety & Emergency Preparedness

  • A written emergency response plan exists covering fire, mass casualty, and utility failure at minimum.
  • Mock drills are conducted on a fixed schedule, not only after an incident or before a survey.
  • Every mock drill produces a written report: actions taken, roles, gaps found, corrective action, closure date.
  • Staff can state the facility’s emergency code or alert system without checking a poster.
  • A specific plan exists for infant/patient elopement or abduction risk, where relevant to the facility type.
  • Cardiac/medical emergency response (crash cart, resuscitation team activation) is tested, not only stocked.
  • External emergency services (ambulance, fire, police) contact details are current and tested at least annually.
  • Lessons from the last real emergency or drill have visibly changed a policy or a layout.

8. Governance & Leadership

Maps to: Governance & Management

  • Organisational structure and lines of accountability are documented and known to staff, not just to management.
  • Leadership reviews quality and safety data on a fixed schedule, with minutes kept.
  • A conflict-of-interest declaration exists for anyone in a purchasing or clinical-governance role.
  • Policies are version-controlled, dated, and reviewed on a defined cycle — not written once and forgotten.
  • A budget exists for quality improvement activity, not just clinical operations.
  • Regulatory and licensing status is current, filed, and accessible on request.
  • Whistleblowing/concern-raising has a defined channel that does not require going through a direct supervisor.
  • The facility can name who is legally and operationally accountable if something goes seriously wrong.

9. Quality & Patient Safety Committee

Maps to: Governance & Management / Aftercare & Follow-up

  • A quality/patient safety committee meets on a fixed schedule with a quorum requirement and minutes.
  • Incident reports are reviewed for patterns, not just closed one at a time.
  • At least one root-cause analysis has been completed and acted on in the last cycle.
  • Patient/family feedback (compliments and complaints) is a standing agenda item, not an occasional mention.
  • A defined set of quality indicators is tracked over time and shown to staff, not just to management.
  • Corrective actions from the last external or internal review have documented closure evidence.
  • Frontline staff are represented on or consulted by the committee, not only senior management.
  • The committee’s work connects visibly to the facility’s Improvement Plan.

10. Discharge & Continuity of Care

Maps to: Aftercare & Follow-up

  • Discharge criteria are documented and checked before a patient leaves, not assumed by habit.
  • Patients receive written discharge instructions in a language and format they can use.
  • Follow-up appointments or referrals are booked or clearly arranged before discharge, not left to the patient.
  • A process exists to reach patients who miss a critical follow-up.
  • Medication changes at discharge are explained to the patient and reconciled against their prior list.
  • Transfer to another facility includes a written summary that travels with the patient.
  • Readmission within a defined window is reviewed to check whether the original discharge was premature.
  • Patients know who to contact after discharge if a problem arises — and that number actually works.

Need a report format for the drill itself? See the Mock Drill Report Templates — fillable formats for Fire, Medical Emergency, and Missing Person drills.

Next Step

Once you have walked each department, run the full self-assessment for your facility type to see exactly which ASF criteria each gap maps to, and get a complete gap report.

Run the Free Self-Assessment
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