How ASF Accreditation Works

Accreditation is not a visit.
It is a relationship.

The major accreditors send a team every two or three years. ASF is with you every month. That is the difference between a snapshot and a system.

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The Foundation

The ASF Triangle

Every strong quality system stands on three corners: the patient, the healthcare facility, and the health workers. When all three are heard, the system holds. When any corner is silenced, it collapses. ASF sits in the centre — as the neutral facilitator. We take neither the hospital’s side nor the patient’s. That neutrality is precisely what makes us useful to both.

Patient corner

Independent patient voice

An independent council of real patients, convened by ASF. A QR-code feedback channel that goes directly to ASF — never through the hospital. Written response to every complaint. When a patient writes on Facebook, ASF receives it first, mediates, and answers in writing. Council meetings documented publicly at pacienti.ge.

Facility corner

The quality department you don’t have to hire

ASF becomes the quality department the hospital does not have. Monthly indicator review. Quarterly working sessions. A mock survey before the real one. A path to an internationally recognised certificate, and the digital presence and media coverage that come with membership from day one.

👔 Health worker corner

Training that follows the person

A Training Passport per staff member. ASF Academy access at member discount. An anonymous safety-culture survey whose results go to the council, not HR. Scientific writing support and a publishing pathway through the Georgian Medical Journal.

This is not theory. In Georgia, we built and operate this system — council meetings, mediations, and documented outcomes are published publicly at pacienti.ge. What runs in Georgia today is the model our international members receive — refined by real cases, not blueprinted from a textbook.

Step by step

From first contact to accreditation — and beyond.

First contact

Readiness conversation

No obligation, no sales pitch. We talk about your facility, your context, and whether the timing is right. If it is not, we say so.

Month 1

Baseline assessment & mock survey

We establish the real starting point. “Never below baseline, always improving” — this is the number we protect. A mock survey follows, giving you a full picture before anything is at stake.

Month 2

Document toolkit & indicator setup

Policies, procedures and forms adapted to your scale. Core indicators extracted from data you already collect — same report, one more recipient. No new bureaucracy.

Month 3

First quarterly session & patient council

The quarterly working session begins. The patient council is convened for the first time: real patients, hospital representative, ASF facilitating. The council meets independently of management.

Months 4–11

Continuous monitoring

Monthly: indicator review, incident log, complaint update, one-page report. Quarterly: working session. Every deviation triggers a response. Nothing waits for the annual survey.

Month 12+

First annual survey & accreditation decision

The on-site survey validates twelve months of monitored practice. The accreditation decision is made by the independent Evaluation branch. The result is published publicly. Membership — and continuous improvement — continues.

Ready to start?

The first conversation costs nothing.

We will tell you honestly whether ASF is the right fit for your facility, your context, and your timeline. No obligation.

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Accreditation is not a visit.It is a relationship.