The Accreditation Process - Accréditation Sans Frontières

The process step by step

What happens, and when.

Application and readiness conversation

No obligation, no sales pitch. We discuss your facility, your context, and whether the timing is right. If it is not, we say so. We do not take applications we cannot serve well.

Month 1 — Baseline assessment and mock survey

We establish the real starting point. “Never below baseline, always improving” — this is the number we protect from day one. A mock survey follows, giving you a full picture of where you stand before anything is at stake.

Month 2 — Document toolkit and indicator setup

Policies, procedures and forms adapted to your scale. Core indicators extracted from data you already collect — same report, one more recipient. No new bureaucracy.

Month 3 — First quarterly session and patient council

The quarterly working session begins (medication safety in Q1). The patient council is convened for the first time: real patients, hospital representative, ASF facilitating. The council meets independently of management.

Months 4–23 — Continuous monitoring

Monthly: indicator review, incident log, complaint update, one-page report. Quarterly: deep working session. Always: the ombudsman channel open, council active, Training Passport updated.

Month ~24 — Accreditation survey

The formal survey at the published price (€1,500 for members). Travel at cost. Both patient surveys run. Accreditation decision issued by the independent committee within 10 working days of the survey.

∞

After accreditation — the relationship continues

Same monthly rhythm. Annual survey. Annual report in four formats. Conference. The certificate is valid only while monitoring continues — it is not a diploma framed on the wall. It is a live status, earned every month.

Full process detail including enforcement →

From first contact to accreditation — and beyond.