Accréditation Sans Frontières

International Accreditation of Healthcare Facilities

Ambulatory Clinic Standards · Standard 20

Psychiatry & Mental Health

ASF-AMB-STD3-v3.0  ·  Published  ·  12 September 2026  ·  287 pages  ·  27 chapters

STANDARD 20

Psychiatry & Mental Health

OPTIONAL ENDORSEMENT

Requires Standards 1–7 verified first

3 criteria

  Standard 20.1 NON-NEGOTIABLE · Standard 20: Psychiatry & Mental Health
Suicide Risk Screening Uses a Validated Tool, Applied Consistently
ASSESSMENT
ASF-AMB-STD20-v3.0
CR FULL TR FULL SM FULL ST FULL
20.1
NON-NEGOTIABLE
L1
THE STANDARD
Suicide Risk Screening Uses a Validated Tool, Applied Consistently
Every patient is screened for suicide risk using a validated, unmodified screening tool, with a documented, evidence-based follow-up process for anyone who screens positive — not an informal clinical impression in place of a structured, consistent process.
CLINIC SELF-ASSESSMENT Tick YES, PARTIAL, or NO for each question.
1 Is every patient screened using a validated tool, administered without informal changes to its wording?
The tool exactly as validated, not adapted or shortened informally.
Doc: Screening tool documentation
YES PARTIAL NO
2 Does a positive screen trigger a defined, evidence-based follow-up assessment, not just a note in the chart?
A genuine, structured next step, not passive documentation alone.
Doc: Follow-up assessment protocol
YES PARTIAL NO
3 Is the documented risk level tied to a specific, written mitigation plan for that patient?
A real, individual plan, not a generic statement that risk was assessed.
Doc: Risk level and mitigation plan documentation
YES PARTIAL NO

ALL YES Standard likely met. ANY PARTIAL Improvement plan required. ANY NO Blocks accreditation until resolved.

WHAT THE ASSESSOR DOES ON SITE no surprises, no hidden checks
DOCUMENT
Screening tool review
Reviews the screening tool used for validation status and confirms it's administered without informal modification.
DOCUMENT
Follow-up protocol review
Reviews the defined follow-up process for patients who screen positive.
DOCUMENT
Mitigation plan review
Reviews documentation linking risk level to a specific, individual mitigation plan.

REFERENCES

  1. [89] Established patient safety guidance on reducing the risk for suicide requires validated-tool screening for behavioral health patients, an evidence-based follow-up process for positive screens, and documented risk level with a written mitigation plan.
  Standard 20.1 · Standard 20: Psychiatry & Mental Health
Guidance & Learning
GUIDANCE
ASF-AMB-STD20-v3.0
WHY THIS STANDARD EXISTS

An informal impression of risk, however well-intentioned, is measurably less reliable than a validated tool applied consistently — and consistency itself matters, since even small, informal changes to a validated tool's wording have been shown to affect its accuracy.

The evidence: [89] Established patient safety guidance on reducing the risk for suicide requires validated-tool screening for behavioral health patients, an evidence-based follow-up process for positive screens, and documented risk level with a written mitigation plan.
WHAT GOOD LOOKS LIKE
✓ A validated tool is used consistently, without informal modification.
✓ A positive screen triggers a defined, evidence-based follow-up assessment.
✓ Risk level is tied to a specific, written, individual mitigation plan.
WHAT FAILURE LOOKS LIKE
✗ Screening relies on informal clinical impression rather than a validated tool.
✗ A positive screen isn't followed by any defined next step.
✗ Risk is documented without any specific, individual mitigation plan attached.
MOST COMMON REASONS CLINICS SCORE PARTIAL

1 The tool is used consistently but staff have informally shortened some questions to save time.

Even small wording changes have been shown to affect a validated tool's accuracy.

2 Follow-up happens for clearly positive screens but is less consistent for borderline results.

A consistent, defined threshold protects against inconsistent judgement calls.

3 A mitigation plan exists but isn't reviewed or updated at subsequent visits.

Risk can change over time, and a plan needs to reflect the patient's current situation, not only their status at first assessment.

HOW TO IMPLEMENT IF YOU ARE STARTING FROM ZERO

Week 1 Confirm the screening tool used is validated and administered without informal modification.

Week 2 Establish or reinforce a defined, evidence-based follow-up process for positive screens.

Week 3 Ensure every documented risk level is tied to a specific, individual mitigation plan.

Ongoing Review and update mitigation plans at subsequent visits.

FOR SURVEYORS — WHAT IS NOT OBVIOUS

Ask to see the exact screening tool used and confirm it matches the validated version, unmodified.

Direct comparison is the only way to confirm the tool hasn't been informally altered.

Ask staff to describe the specific follow-up process for a positive screen.

A specific, confident answer reveals a genuine, defined process rather than case-by-case judgement.

E-LEARNING academy.gmj.ge/amb-std20-1-risk-screening — 30 min · complete before self-assessment
  Standard 20.2 NON-NEGOTIABLE · Standard 20: Psychiatry & Mental Health
Psychiatric Medication Management Follows a Defined Interaction and Monitoring Protocol
ASSESSMENT
ASF-AMB-STD20-v3.0
CR FULL TR FULL SM FULL ST FULL
20.2
NON-NEGOTIABLE
L1
THE STANDARD
Psychiatric Medication Management Follows a Defined Interaction and Monitoring Protocol
Psychiatric medication prescribing follows a defined process for checking interactions specific to psychotropic combinations, with required baseline and ongoing monitoring completed and reviewed — not prescribed based on symptom response alone, without the monitoring psychotropic medications specifically require.
CLINIC SELF-ASSESSMENT Tick YES, PARTIAL, or NO for each question.
1 Is there a defined process for checking interactions specific to psychotropic medication combinations?
A specific process for this medication class, not general interaction checking alone.
Doc: Psychotropic interaction checking protocol
YES PARTIAL NO
2 Is required baseline monitoring completed before starting medications that specifically require it?
Genuine baseline testing before starting, not added only if a concern later emerges.
Doc: Baseline monitoring record
YES PARTIAL NO
3 Is ongoing monitoring completed and reviewed at the required intervals, not only at symptom-focused visits?
A defined, followed monitoring schedule, distinct from routine symptom check-ins.
Doc: Ongoing monitoring schedule and review record
YES PARTIAL NO

ALL YES Standard likely met. ANY PARTIAL Improvement plan required. ANY NO Blocks accreditation until resolved.

WHAT THE ASSESSOR DOES ON SITE no surprises, no hidden checks
DOCUMENT
Interaction checking protocol review
Reviews the specific process for checking psychotropic medication interactions.
DOCUMENT
Baseline monitoring review
Reviews records confirming required baseline monitoring is completed before starting relevant medications.
DOCUMENT
Ongoing monitoring review
Reviews adherence to the required ongoing monitoring schedule.

REFERENCES

  1. [90] Defined interaction checking and required baseline and ongoing monitoring specific to psychotropic medication classes, distinct from general medication safety practice, is established practice in psychiatric prescribing safety literature.
  Standard 20.2 · Standard 20: Psychiatry & Mental Health
Guidance & Learning
GUIDANCE
ASF-AMB-STD20-v3.0
WHY THIS STANDARD EXISTS

Psychotropic medications carry interaction and monitoring requirements that are genuinely distinct from general prescribing safety — certain combinations carry real, specific risk, and several classes require baseline and ongoing laboratory monitoring that symptom improvement alone doesn't substitute for.

The evidence: [90] Defined interaction checking and required baseline and ongoing monitoring specific to psychotropic medication classes, distinct from general medication safety practice, is established practice in psychiatric prescribing safety literature.
WHAT GOOD LOOKS LIKE
✓ A specific process checks interactions for psychotropic combinations.
✓ Required baseline monitoring is genuinely completed before starting relevant medications.
✓ Ongoing monitoring is completed and reviewed at required intervals.
WHAT FAILURE LOOKS LIKE
✗ Interaction checking doesn't specifically address psychotropic combinations.
✗ Baseline monitoring is skipped or added only after a concern arises.
✗ Ongoing monitoring lapses or isn't reviewed even when technically completed.
MOST COMMON REASONS CLINICS SCORE PARTIAL

1 Interaction checking happens for new prescriptions but isn't rechecked when a second psychotropic medication is added later.

Interaction risk applies at the point combinations actually occur, not only at initial prescribing.

2 Baseline monitoring is completed but results aren't reviewed before the medication is actually started.

A completed test that isn't reviewed before prescribing doesn't provide the intended protection.

3 Ongoing monitoring is scheduled but appointments are sometimes missed without a specific follow-up process.

A monitoring schedule needs a defined response when it isn't met, not silent gaps.

HOW TO IMPLEMENT IF YOU ARE STARTING FROM ZERO

Week 1 Review current interaction checking practice for psychotropic-specific coverage.

Week 2 Establish or verify required baseline monitoring completion before starting relevant medications.

Week 3 Establish a defined ongoing monitoring schedule with a specific follow-up process for missed appointments.

Ongoing Audit monitoring completion and review against the required schedule.

FOR SURVEYORS — WHAT IS NOT OBVIOUS

Ask what specific baseline monitoring is required for a commonly prescribed psychotropic medication here.

A specific, correct answer reveals genuine, current knowledge of monitoring requirements.

Ask what happens when a patient misses a required monitoring appointment.

A specific, defined answer reveals whether this is genuinely tracked, not passively hoped for.

E-LEARNING academy.gmj.ge/amb-std20-2-medication-monitoring — 30 min · complete before self-assessment
  Standard 20.3 NON-NEGOTIABLE · Standard 20: Psychiatry & Mental Health
Crisis Escalation Has a Defined, Immediate Pathway to Higher Level of Care
ASSESSMENT
ASF-AMB-STD20-v3.0
CR FULL TR FULL SM FULL ST FULL
20.3
NON-NEGOTIABLE
L1
THE STANDARD
Crisis Escalation Has a Defined, Immediate Pathway to Higher Level of Care
Staff have a defined, immediate escalation pathway for a patient in acute crisis, with a specific, named receiving facility for emergency psychiatric care, verified as genuinely functioning — not a general understanding that emergency services would be contacted if needed.
CLINIC SELF-ASSESSMENT Tick YES, PARTIAL, or NO for each question.
1 Is there a specific, defined escalation pathway for a patient in acute crisis, not general awareness that help exists?
A specific, known pathway, not improvisation in the moment.
Doc: Crisis escalation protocol document
YES PARTIAL NO
2 Is there a specific, named receiving facility for emergency psychiatric care?
A specific facility and relationship, not a general assumption somewhere would take the patient.
Doc: Named receiving facility documentation
YES PARTIAL NO
3 Do all clinical staff, not only the most senior, know the specific escalation steps confidently?
Genuine, distributed readiness, not knowledge held only by the most experienced person present.
Doc: N/A — tested directly
YES PARTIAL NO

ALL YES Standard likely met. ANY PARTIAL Improvement plan required. ANY NO Blocks accreditation until resolved.

WHAT THE ASSESSOR DOES ON SITE no surprises, no hidden checks
DOCUMENT
Escalation pathway review
Reviews the specific, defined escalation pathway for completeness.
DOCUMENT
Receiving facility review
Reviews the specific, named receiving facility relationship for emergency psychiatric care.
ASK
Staff readiness interview
Asks a range of staff, not only the most senior, to describe the escalation pathway.

REFERENCES

  1. [91] A defined, verified escalation pathway to emergency psychiatric care, distinct from general awareness that emergency services exist, is established practice in outpatient behavioral health crisis management.
  Standard 20.3 · Standard 20: Psychiatry & Mental Health
Guidance & Learning
GUIDANCE
ASF-AMB-STD20-v3.0
WHY THIS STANDARD EXISTS

A crisis situation requires an immediate, practiced response, and the time to work out how escalation actually happens is not during the crisis itself — a specific, verified pathway removes uncertainty from exactly the moment uncertainty is most dangerous.

The evidence: [91] A defined, verified escalation pathway to emergency psychiatric care, distinct from general awareness that emergency services exist, is established practice in outpatient behavioral health crisis management.
WHAT GOOD LOOKS LIKE
✓ A specific, defined escalation pathway exists for acute crisis.
✓ A specific, named receiving facility relationship is confirmed and active.
✓ All clinical staff, not just the most senior, know the pathway confidently.
WHAT FAILURE LOOKS LIKE
✗ No specific pathway exists beyond general awareness that emergency services could be contacted.
✗ No specific receiving facility is named, only a general assumption.
✗ Only the most senior staff member present is confident in the escalation process.
MOST COMMON REASONS CLINICS SCORE PARTIAL

1 The pathway is well understood by the primary psychiatrist but less consistently by other clinical staff.

A crisis can be first recognised by any staff member present, not only the psychiatrist.

2 A receiving facility relationship exists but hasn't been reconfirmed as active recently.

Relationships can lapse without either party actively noticing.

3 The pathway is known but has never been rehearsed as an actual drill.

A rehearsed response is more reliable under real, high-pressure conditions than a policy read once.

HOW TO IMPLEMENT IF YOU ARE STARTING FROM ZERO

Week 1 Review current crisis escalation practice for a specific, defined pathway.

Week 2 Confirm or establish a specific, named receiving facility relationship.

Week 3 Brief all clinical staff, not only senior staff, on the specific escalation steps.

Ongoing Periodically reconfirm the receiving facility relationship remains active.

FOR SURVEYORS — WHAT IS NOT OBVIOUS

Ask a non-senior staff member to describe the escalation pathway.

This reveals whether readiness is genuinely distributed, not concentrated in one person.

Ask for a real, recent example of the pathway being used, or a genuine drill.

A real example, or its honest absence, reveals whether this pathway genuinely functions under real conditions.

E-LEARNING academy.gmj.ge/amb-std20-3-crisis-escalation — 30 min · complete before self-assessment

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