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International Accreditation of Healthcare Facilities

Standards › Standard 2D › Policies

Policy · AI-POL-001 · Version 1.1 · Approved by the ASF Expert Committee

Supports: 2D.4

At a glance

  • No AI system supports diagnosis, triage or care decisions without an assessment against WHO AI governance guidance (E-011).
  • Each AI system has a named clinical owner and a human oversight rule.
  • Record each assessment on AI-FRM-001.
  • Review every AI system each year.
  • Stop and get help straight away if: an AI system is used in clinical decisions with no assessment or no named owner.

1. Purpose

To make sure AI systems used in diagnosis, triage or care decisions are introduced and governed in line with WHO guidance on the ethics and governance of AI for health [E-011].

2. Scope

Applies to Clinical leads, IT lead, chief executive, ethics or governing body
Locations All clinical areas at the facility
When Before introduction, at each change, and yearly
Does not apply to Simple non-clinical automation such as scheduling, unless it affects clinical decisions

3. Definitions

Term Meaning
AI system Software that uses machine learning or similar methods to produce outputs such as diagnoses, risk scores or recommendations
Human oversight A named clinician who can review, change or reject an AI output before a care decision

4. Background

AI can help clinicians, but it can also be wrong in ways that are hard to see. WHO’s 2021 guidance sets principles such as protecting autonomy, promoting well-being and safety, transparency, accountability, equity and sustainability [E-011]. Criterion 2D.4 asks each system to be introduced in line with that guidance.

5. Responsibilities

Role Responsibility Competence
Chief executive Approves the policy and high-impact systems Executive
Clinical lead for each AI system Owns the system and the oversight rule Clinical
IT lead Assesses data and technical risk Health informatics (EC)
Ethics or governing body Reviews high-impact systems Ethics and governance (EC)

6. Materials and equipment

Item Requirement Condition
AI system assessment (AI-FRM-001) Current One per system
WHO guidance (E-011) Current copy Available to leads

7. Safety

8. Before you start

9. Procedure

Step 1. Register the system.

  • List each AI system in use: purpose, vendor, version, data used, and the clinical owner.

Key point: An unregistered system cannot be governed.

Step 2. Assess against WHO guidance.

  • Complete AI-FRM-001 for each system against the WHO principles: autonomy, safety, transparency, accountability, equity and sustainability.
  • Record the evidence for each principle.

Key point: The assessment must show how each principle is met, not only that it is claimed.

Step 3. Set human oversight.

  • Write who reviews each output, when, and what they may do with it.
  • Record the rule on AI-FRM-001.

Key point: Oversight must be real. A rubber stamp is not oversight.

Step 4. Decide and introduce.

  • The approver decides on the basis of the assessment.
  • Introduce with training and monitoring (AI-SOP-001).

Key point: The decision and its reasons are the evidence.

Step 5. Review yearly.

  • Review each system yearly against the assessment and the monitoring results.

Key point: Models and data change over time.

10. Decision points

11. Special situations

Situation Action
Vendor update changes the model Repeat the assessment before the update is used clinically.

12. Escalation

13. Monitoring

Measure Target Frequency Owner If not met
AI systems registered with assessment 100% Yearly IT lead Stop use until assessed
Named oversight rule per system 100% Yearly Clinical leads Escalate
Assessments reviewed yearly 100% Yearly Chief executive Escalate to governing body

14. Records

Record Kept in Retention
AI system register and AI-FRM-001 assessments Governance file the period set by the facility’s records policy years after the system is retired

15. Training

16. Related documents

ID Title Use
AI-FRM-001 AI System Assessment Used in step 2
AI-SOP-001 AI Performance and Safety Monitoring Monitoring after introduction
SOP-N28 Responsible Use of AI Policy (generic) Basis
DIG-SOP-002 Digital Care System Assessment Overall digital assessment

17. Evidence

Reference Note
E-011 WHO (2021), Ethics and governance of artificial intelligence for health. Used as the basis for AI governance. Link and wording to verify before publication.
E-009 ASF Expert Committee consensus. Assessment criteria and high-impact thresholds to be set by the committee.

18. Change history

Version Date What changed Approval
1.0 the date of approval First version Approved by the ASF Expert Committee
1.1 the date of approval Internal quality review: corrected cross-references, status wording and document control Approved by the ASF Expert Committee

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References

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