Resources › Policies
All policies in one place, grouped by standard. Use the links to read a document, or download the PDF.
Standard 1: Foundation: Universal Base
| Document | Title | Criteria | |
|---|---|---|---|
| CON-POL-001 | Patient Rights and Responsibilities | 1.7 | Download PDF |
| CON-POL-002 | Non-Discrimination and Equal Access to Care | 1.5 | Download PDF |
| CON-POL-003 | Patient Council Terms of Reference | 1.12 | Download PDF |
| INC-POL-001 | Incident Reporting and Management | 1.11 | Download PDF |
| INC-POL-002 | Complaints and Feedback | 1.11, 1.12 | Download PDF |
| REC-POL-001 | Records Management and Retention | 1.11 | Download PDF |
Standard 2A: Governance and Safety Culture
| Document | Title | Criteria | |
|---|---|---|---|
| GOV-POL-001 | Governing Body Terms of Reference | 2A.1 | Download PDF |
| GOV-POL-002 | Code of Conduct for Staff | 2A.2 | Download PDF |
| GOV-POL-003 | Policy Development, Approval, Review and Application | 2A.3 | Download PDF |
| DIG-POL-001 | Information Security and Access Control Policy | 2A.4 | Download PDF |
| GOV-POL-004 | Clinical Ethics Consultation Policy and Terms of Reference | 2A.9 | Download PDF |
| GOV-POL-005 | Patient and Family Representative Role in Governance | 2A.10 | Download PDF |
Standard 2C: Sustainability
| Document | Title | Criteria | |
|---|---|---|---|
| PRC-POL-001 | Responsible Procurement Policy | 2C.4 | Download PDF |
Standard 2D: Digital Care and AI
| Document | Title | Criteria | |
|---|---|---|---|
| AI-POL-001 | Responsible Use of AI in Care Policy | 2D.4 | Download PDF |
| AI-POL-002 | Accountability for AI-Assisted Care | 2D.7 | Download PDF |