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Standards › Standard 13 › Standard operating procedures (SOPs)

Standard operating procedure (SOP) · MOB-SOP-001 · Version 1.0 · Approved by the ASF Expert Committee

Supports: Standard 13 (Mobile Clinic and Outreach), criterion 13.6

At a glance

  • Consent is obtained before each treatment, as CON-SOP-001 sets out.
  • Privacy is protected at each site as far as the conditions allow, with a screen or a separate space.
  • A patient who cannot speak for themselves is supported by a named person, with the reason recorded.
  • Information is shared only with the patient’s agreement.
  • Stop and get help straight away if: a treatment is given with no consent, or a patient is examined in the open with no privacy and no reason recorded.

1. Purpose

To respect consent and privacy in homes and open settings (13.6).

2. Scope

Applies to Clinical and support staff in the hospital
Locations All wards, clinics and departments of the facility
When Whenever the activity described is carried out
Does not apply to Activities covered by another document listed in section 15

3. Definitions

Term Meaning
Clinical lead The doctor or nurse in charge of the area at the time

4. Background

To respect consent and privacy in homes and open settings (13.6).

5. Responsibilities

Role Responsibility Competence
Clinician Obtains consent and protects privacy Clinician
Team leader on the day Sets up the space Nurse

6. Materials and equipment

Item Requirement Condition
Records and forms named in this document Current version Checked before use

7. Safety

8. Before you start

9. Procedure

Step 1. Consent.

  • Obtain consent before each treatment, recorded on CON-FRM-001.

Key point: Before each treatment.

Step 2. Privacy.

  • Set up a screen or separate space at each site, and record where none was possible.

Key point: As far as conditions allow.

Step 3. Share.

  • Share information only with the patient’s agreement.

Key point: With agreement.

10. Decision points

11. Special situations

Situation Action
Out of hours Follow the same steps. Use the on-call contact on the wall of the area.

12. Escalation

13. Monitoring

Measure Target Frequency Owner If not met
Treatments with consent recorded 100% Monthly Outreach lead Escalate to clinical director

14. Records

Record Kept in Retention
Record named in this document Patient record or the area file the period set by the facility’s records policy years

15. Training

16. Related documents

ID Title Use
CON-FRM-001 Consent record (existing, reused) Record

17. Evidence

Reference Note
E-009 Based on the Sphere Handbook, Humanitarian Charter and Minimum Standards in Humanitarian Response (2018).
E-006 ASF Policy Framework v1.2. Adapted.
E-009 ASF Expert Committee consensus.

18. Change history

Version Date What changed Approval
1.0 the date of approval First version set Expert Committee approval

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