Recruitment Materials

Foreword

1. Entrance and Patient-Corner Notice (A3 / A4)

2. Website Page Text

3. Social-Media Posts

4. Discharge-Paper Line

Annex A — Recruitment Checklist for the Facility

Annex B — Application Form

References

Index

Foreword

Recruitment is the facility's job, and it must be open, public and continuous. These materials make it a matter of printing and posting. Each text exists in English and Georgian; a facility elsewhere translates the English and keeps the structure. The tone is deliberately plain: no slogans, no logos of the hospital on the notice itself — the notice is about the patient, not the institution.

1. Entrance and Patient-Corner Notice (A3 / A4)

English

Georgian

2. Website Page Text

Title: Patient Council — join, or tell us how it went

[Facility] hosts an independent Patient Voice Council run with Accréditation Sans Frontières. Six patients and family members meet once a month, with one or two of our staff, to review everything patients have told us and to decide what should change. An independent secretariat — not the hospital — collects the feedback, writes the report, and answers every patient in writing.

Join the council: if you have been a patient here, or cared for one, apply with the form below. Membership is voluntary and unpaid; it takes ninety minutes a month; members may leave at any time. Members sign a short confidentiality agreement so that everyone can speak freely.

Give feedback without joining: scan the QR code, call the hotline [number, hours], or use the form at [link]. You may remain anonymous. You will receive a case number, an acknowledgement within two working days, and a written answer within five working days of the next council meeting.

The council's records are published here: [link]. The ASF Patient Charter — your seven rights — is here: [link].

3. Social-Media Posts

Launch post

Quarterly reminder

After each meeting

4. Discharge-Paper Line

Annex A — Recruitment Checklist for the Facility

Notice printed A3 for the entrance, A4 for reception and the patient corner

Website page live, linked from the footer of every page

Launch post published; quarterly reminder scheduled

Discharge-paper line added to the template

Paper application forms and the locked box in the patient corner

Reception briefed: "Ask for the Patient Council form"

Applications forwarded to the secretariat within two working days

Annex B — Application Form

Patient Voice Council — application

Full name: __________________________________________________

Phone: __________________________________________________

Email: __________________________________________________

I am a (patient / family member / carer) of [facility]: __________________________________________________

Department or service, and approximate date: __________________________________________________

Why I want to join (one sentence): __________________________________________________

Best time for a monthly 90-minute meeting (evening / afternoon / weekend): __________________________________________________

I understand membership is voluntary and unpaid

I am 18 or over

I am not an employee or supplier of the facility

I agree that the secretariat may contact me about this application (data held under the ASF Data Protection Policy)

Signature and date: __________________________________________________

Return to reception, post in the Patient Voice box, or scan the QR code to apply online.

References

1. Accréditation Sans Frontières. Patient Voice Council — Terms of Reference and Method Guide, ASF-PV-TOR-001-v1. Paris: ASF; 2026.
2. Accréditation Sans Frontières. Facility Participation Agreement, ASF-PV-FACILITY-001-v1. Paris: ASF; 2026.

Index

Application form, Annex B

Checklist, Annex A

Discharge line, 4

Notice, entrance, 1

Social media, 3

Website text, 2