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International Accreditation of Healthcare Facilities

Standards › Standard 19 › Standard operating procedures (SOPs)

Procedure · SPC-SOP-001 · Version 1.0 · Approved by the ASF Expert Committee

Supports: 19.4

At a glance

  • Send each specimen to the laboratory within the time and temperature set for its type.
  • Package each specimen in packaging that meets the transport rules, sealed and labelled.
  • Record the dispatch and arrival times on SPC-REG-001.
  • Do not leave a specimen waiting on the bench.
  • Stop and get help straight away if: a specimen waits for hours on a bench before transport.

1. Purpose

To make sure each specimen reaches the laboratory on time, at the right temperature, in safe packaging (19.4).

2. Scope

Applies to Clinical and support staff in the hospital
Locations All wards, clinics and departments of the facility
When Whenever the activity described is carried out
Does not apply to Activities covered by another document listed in section 15

3. Definitions

Term Meaning
Clinical lead The doctor or nurse in charge of the area at the time

4. Background

A specimen that is slow or too warm when it reaches the laboratory may give a false result, and the patient must then be collected again. Transport within the set time and temperature protects the result.

5. Responsibilities

Role Responsibility Competence
Collection point lead Owns the transport rule and the packaging Clinician or manager

6. Materials and equipment

Item Requirement Condition
Records and forms named in this document Current version Checked before use

7. Safety

8. Before you start

9. Procedure

Step 1. Package.

  • Seal each specimen in packaging that meets the transport rules.

Key point: Packaged.

Step 2. Dispatch.

  • Dispatch within the set time and record it on SPC-REG-001.

Key point: Dispatched.

Step 3. Confirm arrival.

  • Record the arrival time at the laboratory.

Key point: Arrival recorded.

10. Decision points

11. Special situations

Situation Action
Out of hours Follow the same steps. Use the on-call contact on the wall of the area.

12. Escalation

13. Monitoring

Measure Target Frequency Owner If not met
Specimens dispatched within the set time 95% Monthly Collection point lead Escalate to medical director

14. Records

Record Kept in Retention
Record named in this document Patient record or the area file the period set by the facility’s records policy years

15. Training

16. Related documents

ID Title Use
SPC-REG-001 Specimen dispatch and arrival register Register

17. Evidence

Reference Note
E-009 Based on ISO 15189:2022 (pre-examination processes) and the WHO Patient Safety Curriculum Guide (2011).
E-006 ASF Policy Framework v1.2. Adapted.
E-009 ASF Expert Committee consensus.

18. Change history

Version Date What changed Approval
1.0 the date of approval First version set Expert Committee approval

E-learning for this document

References

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