Standards › Standard 29 › Forms
Form · HC-FRM-003 · Version 1.0 · Approved by the ASF Expert Committee
Supports: 29.4
Purpose
Records the direct contact route for each client to the agency or supervisor, including out-of-hours access.
How to complete
- Record the agency and supervisor contact the client has.
- Record the out-of-hours route.
- Check the client knows how to use it.
Checks
| Check | Entry |
|---|---|
| Client ID | Yes |
| Agency or supervisor contact given | Yes |
| Out-of-hours route given | Yes |
| Client knows how to use it (yes or no) | Yes |
Evidence
| Reference | Note |
|---|---|
| E-009 | Based on the WHO Global strategy and action plan on ageing and health 2016-2030, WHO Integrated care for older people (ICOPE) guidelines (2017), and WHO guidance on migrant health. |
| E-006 | ASF Policy Framework v1.2. Adapted. |
| E-009 | ASF Expert Committee consensus. |
Change history
| Version | Date | What changed | Approval |
|---|---|---|---|
| 1.0 | the date of approval | First version | set Expert Committee approval |
E-learning for this document
References
- Accréditation Sans Frontières (2026). ASF Policy Framework v1.2. (E-006)
- Accréditation Sans Frontières (2026). ASF Expert Committee consensus on Standard 1. (E-009)