Refugee and Migrant Health — Staff Competency Self-Assessment
The five WHO competency domains for health workers serving refugees and migrants, as a self-rating any clinician can complete in fifteen minutes — and the team can aggregate
What it is
The WHO Global Competency Standards for health workers serving refugees and migrants (2021) condensed to a self-assessment: five domains — people-centredness, communication, collaboration, evidence-informed practice, personal conduct — with four statements each, rated novice to proficient, and the team summary.
Where to use it
Every clinical and reception staff member at induction and annually; aggregated by the facility for the Refugee & Migrant Health endorsement. Evidence for: Refugee & Migrant Health endorsement — staff competence; Universal Floor — non-discrimination. Evidence for: Refugee & Migrant Health endorsement — staff competence; Universal Floor — non-discrimination. Evidence for: Refugee & Migrant Health endorsement — staff competence; Universal Floor — non-discrimination. Evidence for: Refugee & Migrant Health endorsement — staff competence; Universal Floor — non-discrimination. Evidence for: Refugee & Migrant Health endorsement — staff competence; Universal Floor — non-discrimination.
Translate and adapt
English master edition. Georgian and other translations are added as they are clinically reviewed. Any facility may translate, add its logo and adapt wording to local practice — keeping the ASF block, the source attribution and the licence line on the sheet. Clinical thresholds and drug doses must be confirmed against national protocols before use.
The same code is printed on the tool itself. Scan it in any facility to reach this page.
Language Access — Interpreter Protocol and "I Speak" Card
Culturally Safe Intake — Additional Questions for Newly Arrived Patients
Trauma-Informed Care — Six Principles, One Card
Your Right to Care Here — Poster for Refugees and Migrants