Standards › Standard 2B › Forms
Form · ACC-FRM-001 · Version 1.1 · Approved by the ASF Expert Committee
Supports: 2B.2
Purpose
Records arrival, call and seen times for each patient in the registration, triage or appointment queue.
How to complete
- Record the number, arrival time, call time and seen time for each patient.
- Note any urgent patient moved out of order and why.
- Sign the sheet at the end of each shift.
Checks
| Check | Entry |
|---|---|
| Arrival time recorded for each number | Yes [EC] |
| Call time recorded | Yes [EC] |
| Seen time recorded | Yes [EC] |
| Urgent moves out of order recorded with reason | Yes or N/A [EC] |
| Board updated in the set interval | Yes [EC] |
Evidence
| Reference | Note |
|---|---|
| E-009 | ASF Expert Committee consensus. |
Change history
| Version | Date | What changed | Approval |
|---|---|---|---|
| 1.0 | the date of approval | First version | Approved by the ASF Expert Committee |
| 1.1 | the date of approval | Internal quality review: corrected cross-references, status wording and document control | Approved by the ASF Expert Committee |
E-learning for this document
References
- Accréditation Sans Frontières (2026). ASF Expert Committee consensus on Standard 1. (E-009)