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International Accreditation of Healthcare Facilities

Standards › Standard 23 › Policies

Policy · NET-POL-002 · Version 1.0 · Approved by the ASF Expert Committee

Supports: 23.3

At a glance

  • Core clinical policies are the same at every site, using the network standard list.
  • Any local variation is written down and justified in the variation register (NET-REG-002).
  • A variation with no justification is not permitted.
  • Sites review the variation register at each policy review.
  • Stop and get help straight away if: two sites give the same drug with different protocols and no reason.

1. Purpose

To keep core clinical policy the same across sites, with any local difference explicitly justified (23.3).

2. Scope

Applies to Clinical and support staff in the hospital
Locations All wards, clinics and departments of the facility
When Whenever the activity described is carried out
Does not apply to Activities covered by another document listed in section 15

3. Definitions

Term Meaning
Clinical lead The doctor or nurse in charge of the area at the time

4. Background

Each site doing clinical care in its own way makes the network hard to trust and hard to audit. Core policies should be the same everywhere, and any local difference should be written and justified.

5. Responsibilities

Role Responsibility Competence
Central clinical lead Owns the network standard and approves variations Clinician
Site clinical leads Propose and record local variations Clinician

6. Materials and equipment

Item Requirement Condition
Records and forms named in this document Current version Checked before use

7. Safety

8. Before you start

9. Procedure

Step 1. Set the standard.

  • Keep the core clinical policy list as the network standard.

Key point: Standard kept.

Step 2. Justify variation.

  • Propose any local variation with its justification, and record it in NET-REG-002.

Key point: Justified.

Step 3. Review.

  • Review the variation register at each policy review.

Key point: Reviewed.

10. Decision points

11. Special situations

Situation Action
Out of hours Follow the same steps. Use the on-call contact on the wall of the area.

12. Escalation

13. Monitoring

Measure Target Frequency Owner If not met
Local variations with a recorded justification 100% Each policy review Central clinical lead Escalate to governing body

14. Records

Record Kept in Retention
Record named in this document Patient record or the area file the period set by the facility’s records policy years

15. Training

16. Related documents

ID Title Use
NET-REG-002 Register of justified local variations Register

17. Evidence

Reference Note
E-009 Based on the WHO Framework on integrated people-centred health services (2016) and ISO 9001:2015 quality management principles.
E-006 ASF Policy Framework v1.2. Adapted.
E-009 ASF Expert Committee consensus.

18. Change history

Version Date What changed Approval
1.0 the date of approval First version set Expert Committee approval

E-learning for this document

References

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