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International Accreditation of Healthcare Facilities

Standards › Standard 39 › Policies

Policy · HUM-POL-003 · Version 1.0 · Approved by the ASF Expert Committee

Supports: 39.3

At a glance

  • All staff and volunteers are trained in protection from sexual exploitation and abuse before they work with beneficiaries.
  • Community engagement is in place for each activity and recorded.
  • Safe referral pathways are set up before activity starts (HMG-SOP-001).
  • Any concern is reported at once through a route that protects the reporter.
  • Stop and get help straight away if: a staff member or volunteer works with beneficiaries before training, or a concern is not reported.

1. Purpose

To make sure no activity causes harm, and that anyone who is harmed can report and be helped (39.3).

2. Scope

Applies to Clinical and support staff in the hospital
Locations All wards, clinics and departments of the facility
When Whenever the activity described is carried out
Does not apply to Activities covered by another document listed in section 15

3. Definitions

Term Meaning
Clinical lead The doctor or nurse in charge of the area at the time

4. Background

In humanitarian settings, people who depend on aid are vulnerable to sexual exploitation and abuse by those who should protect them. Training, reporting routes and a do-no-harm approach protect them.

5. Responsibilities

Role Responsibility Competence
Deployment lead Owns the protection standard and the referral pathways Operations director
All staff and volunteers Complete the training and report any concern Deployment lead

6. Materials and equipment

Item Requirement Condition
Records and forms named in this document Current version Checked before use

7. Safety

8. Before you start

9. Procedure

Step 1. Train.

  • Train every staff member and volunteer before they work with beneficiaries.

Key point: Trained.

Step 2. Engage.

  • Engage the community in each activity and record the engagement.

Key point: Engaged.

Step 3. Refer.

  • Set up and use safe referral pathways for each concern.

Key point: Referred.

10. Decision points

11. Special situations

Situation Action
Out of hours Follow the same steps. Use the on-call contact on the wall of the area.

12. Escalation

13. Monitoring

Measure Target Frequency Owner If not met
Staff and volunteers trained before first contact 100% Quarterly Deployment lead Escalate to the operations director

14. Records

Record Kept in Retention
Record named in this document Patient record or the area file the period set by the facility’s records policy years

15. Training

16. Related documents

ID Title Use
HMG-SOP-001 Referral and handover to social services (existing) Procedure

17. Evidence

Reference Note
E-009 Based on the Sphere Handbook (2018) minimum standards, the IASC Six Core Principles relating to sexual exploitation and abuse (2019), and the WHO Global Patient Safety Action Plan 2021–2030.
E-006 ASF Policy Framework v1.2. Adapted.
E-009 ASF Expert Committee consensus.

18. Change history

Version Date What changed Approval
1.0 the date of approval First version set Expert Committee approval

E-learning for this document

References

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