WTG-FRM-002: Waiting patient update record

Standards › Standard 45 › Forms

Form · WTG-FRM-002 · Version 1.0 · Approved by the ASF Expert Committee

Supports: 45.3

Purpose

Records the information given to each waiting patient, and each update when the wait changes.

How to complete

• Record the reason and the estimate when the patient arrives.
• Record each update when the estimate changes.
• Record that the help instruction was given.

Checks

Check	Entry
Reason for the wait given on arrival	Yes
Estimate given and time	Yes
Estimate changed and update given	Yes
Help instruction given	Yes

Evidence

Reference	Note
E-006	ASF Policy Framework v1.2. Adapted.
E-009	ASF Expert Committee consensus.

Change history

Version	Date	What changed	Approval
1.0	the date of approval	First version	set Expert Committee approval

E-learning for this document

• Reception & Information: The First Ten Minutes (H-02)

References

• Accréditation Sans Frontières (2026). ASF Policy Framework v1.2. (E-006)
• Accréditation Sans Frontières (2026). ASF Expert Committee consensus on Standard 1. (E-009)