Archive. This content is not part of ASF Health Standards v10. Standard 4 is reserved in v10, and Standard 64 is not a v10 standard. It is kept here for reference only.
Former Standard 4 page (Environment and Accessibility)
Standards › ASF Health Standards v10 › Standard 4
Standard 4
Environment and Accessibility
Environment and accessibility: handrails, toilets, lighting, beds, mobility equipment and trip hazards.
Each criterion is shown in three settings: Humanitarian settings, Transition and fragile, and Standard. In standard settings, every criterion is Must.
Training colours: red means essential, green recommended, yellow optional. Each course shows its level for each setting: humanitarian, transition and fragile, and standard.
4.1Handrails Are Fitted Where Patients WalkHumanitarian settings: MinimumTransition and fragile: MediumStandard: Must
Sturdy, continuous handrails are fitted on both sides of corridors, stairs and ramps where patients walk, so that a patient can hold on for the whole route.
Why it matters. A patient who is unsteady and walks along a corridor can fall where there is nothing to hold. Continuous handrails on both sides let them hold on for the whole route.
How the surveyor verifies this criterion
Sample. Walk 3 patient routes (ward corridor, stair or ramp, and route to the toilet) with the survey form on the day of assessment.
1. Handrails are fitted continuously on both sides of each corridor, stair and ramp.
Method. Walk each route and check both sides.
Evidence to show. Environmental falls-risk survey (ACS-FRM-001).
Pass when. Every route has continuous handrails on both sides.
2. The handrails are fixed and sturdy.
Method. Pull each handrail at three points on the walk.
Evidence to show. Survey record.
Pass when. No handrail moves under load.
3. Each quarterly survey is recorded.
Method. Check the survey dates for the last 12 months.
Evidence to show. Survey records.
Pass when. All four quarters are recorded, with findings closed.
Immediate fail (any one means the criterion is not met)
- A route used by patients has no handrail on one side, with no marking or action.
Staff, training and documents
Read across each row to see who does each step. Click a document name for its full text.
Staff responsible
Which level applies to you: it depends on your setting. Humanitarian settings have the fewest essential courses; standard settings have the most. Check the colour for your setting in each criterion.
| Role | Why it applies | Level | Training | Where to go |
|---|---|---|---|---|
| Manager ISCO 1342 ASF proposal |
Runs the facility process this criterion measures | Humanitarian: Recommended Transition: Recommended Standard: Recommended |
Slip, Trip & Fall Prevention (FALL-01) Safety & Emergency Preparedness (H-05) |
— |
| Nurse ISCO 2221 ASF proposal |
Uses or checks the equipment and falls controls at the bedside | Humanitarian: Recommended Transition: Recommended Standard: Recommended |
Slip, Trip & Fall Prevention (FALL-01) Safety & Emergency Preparedness (H-05) |
— |
Documents: who does each step
| Document | Writes | Approves | Fills in | Checks and signs | Files and uploads |
|---|---|---|---|---|---|
| ACS-SOP-001 · Environmental falls-risk survey and hazard control | Manager (ISCO 1342) | Chief executive (ISCO 1120) | Manager (ISCO 1342) | Chief executive (ISCO 1120) | Secretary (ISCO 3344) |
| ACS-FRM-001 · Environmental falls-risk survey record | Manager (ISCO 1342) | Chief executive (ISCO 1120) | Secretary (ISCO 3344) | Manager (ISCO 1342) | Secretary (ISCO 3344) |
| ACS-POL-001 · Environment and accessibility for safe movement | Chief executive (ISCO 1120) | Governing body members | N/A | Chief executive (ISCO 1120) | Secretary (ISCO 3344) |
E-learning: who must take each course
| E-learning course | Who must take | Who is recommended |
|---|---|---|
| Slip, Trip & Fall Prevention (FALL-01) In development | Nurse | Manager |
| Safety & Emergency Preparedness (H-05) In development | Manager, Nurse | None |
References
- World Health Organization (2021). Step Safely: Strategies for Preventing and Managing Falls Across the Life-Course. Used for: Falls prevention in the environment (2-2.10). https://news.gmj.ge/guideline/step-safely-strategies-for-preventing-and-managing-falls-across-the-life-course/
- National Institute for Health and Care Excellence (UK) (2025). Falls: assessment and prevention in older people and in people 50 and over at higher risk. Used for: Falls assessment and hazard control (2-2.10). https://news.gmj.ge/guideline/falls-assessment-and-prevention-in-older-people-and-in-people-50-and-over-at-higher-risk/
4.2Toilets and Washrooms Have Correct Grab BarsHumanitarian settings: MinimumTransition and fragile: MediumStandard: Must
Grab bars in toilets and washrooms are placed for toilet transfer, both horizontal and vertical where the design allows, and are fixed so that they do not turn in their fittings.
Why it matters. Toilet transfers are one of the most common moments of falls in care. Grab bars in the right place and fixed firmly give the patient something to hold.
How the surveyor verifies this criterion
Sample. Check 5 toilets and washrooms, including at least one accessible cubicle, on the day of assessment.
1. Grab bars are placed for toilet transfer.
Method. Check each toilet for horizontal and vertical bars.
Evidence to show. Toilet and washroom check (ACS-FRM-002).
Pass when. Every toilet checked has grab bars placed for transfer.
2. Grab bars are fixed and do not turn in their fittings.
Method. Apply force to each bar on the walk.
Evidence to show. Toilet and washroom check.
Pass when. No bar turns under load.
3. Defects are reported and fixed.
Method. Check the defect record for the last 12 months.
Evidence to show. Defect record.
Pass when. Every defect is fixed within the set time.
Immediate fail (any one means the criterion is not met)
- A grab bar turns in its fitting and is still used by patients.
Staff, training and documents
Read across each row to see who does each step. Click a document name for its full text.
Staff responsible
Which level applies to you: it depends on your setting. Humanitarian settings have the fewest essential courses; standard settings have the most. Check the colour for your setting in each criterion.
| Role | Why it applies | Level | Training | Where to go |
|---|---|---|---|---|
| Manager ISCO 1342 ASF proposal |
Runs the facility process this criterion measures | Humanitarian: Recommended Transition: Recommended Standard: Recommended |
Slip, Trip & Fall Prevention (FALL-01) | — |
| Nurse ISCO 2221 ASF proposal |
Uses or checks the equipment and falls controls at the bedside | Humanitarian: Recommended Transition: Recommended Standard: Recommended |
Slip, Trip & Fall Prevention (FALL-01) | — |
Documents: who does each step
| Document | Writes | Approves | Fills in | Checks and signs | Files and uploads |
|---|---|---|---|---|---|
| ACS-FRM-002 · Toilet and washroom accessibility check | Manager (ISCO 1342) | Chief executive (ISCO 1120) | Secretary (ISCO 3344) | Manager (ISCO 1342) | Secretary (ISCO 3344) |
E-learning: who must take each course
| E-learning course | Who must take | Who is recommended |
|---|---|---|
| Slip, Trip & Fall Prevention (FALL-01) In development | Nurse | Manager |
References
- National Institute for Health and Care Excellence (UK) (2025). Falls: assessment and prevention in older people and in people 50 and over at higher risk. Used for: Falls risk in toilets and washrooms (2-2.11). https://news.gmj.ge/guideline/falls-assessment-and-prevention-in-older-people-and-in-people-50-and-over-at-higher-risk/
- World Health Organization (2021). Step Safely: Strategies for Preventing and Managing Falls Across the Life-Course. Used for: Environmental falls prevention (2-2.11). https://news.gmj.ge/guideline/step-safely-strategies-for-preventing-and-managing-falls-across-the-life-course/
4.3An Accessible Toilet Is Available Where Patients Need OneHumanitarian settings: MinimumTransition and fragile: MediumStandard: Must
At least one toilet in the facility is accessible to a patient who uses a wheelchair, with enough clear floor space for a transfer and bars placed for that transfer, to recognised international design guidance for health facilities.
Why it matters. A patient who uses a wheelchair cannot use a toilet that is too small to turn in or has no bars to transfer with. At least one accessible toilet is needed for those patients to use the facility at all.
How the surveyor verifies this criterion
Sample. Check 5 toilets and washrooms, including at least one accessible cubicle, on the day of assessment.
1. At least one toilet is accessible for a wheelchair user.
Method. Measure the floor space and check the transfer bars.
Evidence to show. Accessibility check (ENV-FRM-001 and ACS-FRM-002).
Pass when. At least one accessible toilet is present, with the space and bars the guidance sets.
2. The accessible toilet is signed and reachable.
Method. Walk from the main route to the toilet.
Evidence to show. Walk record.
Pass when. The route is clear and signed.
3. The design meets recognised guidance.
Method. Compare the measurements with the guidance.
Evidence to show. Design check record.
Pass when. Measurements meet the guidance used.
Immediate fail (any one means the criterion is not met)
- No toilet in the facility can be used by a wheelchair user.
Staff, training and documents
Read across each row to see who does each step. Click a document name for its full text.
Staff responsible
Which level applies to you: it depends on your setting. Humanitarian settings have the fewest essential courses; standard settings have the most. Check the colour for your setting in each criterion.
| Role | Why it applies | Level | Training | Where to go |
|---|---|---|---|---|
| Manager ISCO 1342 ASF proposal |
Runs the facility process this criterion measures | Humanitarian: Recommended Transition: Recommended Standard: Recommended |
Safety & Emergency Preparedness (H-05) | — |
| Nurse ISCO 2221 ASF proposal |
Uses or checks the equipment and falls controls at the bedside | Humanitarian: Recommended Transition: Recommended Standard: Recommended |
Safety & Emergency Preparedness (H-05) | — |
Documents: who does each step
| Document | Writes | Approves | Fills in | Checks and signs | Files and uploads |
|---|---|---|---|---|---|
| ACS-FRM-002 · Toilet and washroom accessibility check | Manager (ISCO 1342) | Chief executive (ISCO 1120) | Secretary (ISCO 3344) | Manager (ISCO 1342) | Secretary (ISCO 3344) |
E-learning: who must take each course
| E-learning course | Who must take | Who is recommended |
|---|---|---|
| Safety & Emergency Preparedness (H-05) In development | Manager, Nurse | None |
References
- World Health Organization (2021). Step Safely: Strategies for Preventing and Managing Falls Across the Life-Course. Used for: Environmental falls prevention (2-2.12). https://news.gmj.ge/guideline/step-safely-strategies-for-preventing-and-managing-falls-across-the-life-course/
4.4Toilet and Washroom Doors Allow RescueHumanitarian settings: MustTransition and fragile: MustStandard: Must
Toilet and washroom doors open outward, or can be released from outside in an emergency, so that a patient who has fallen or is unable to open the door can be reached and removed promptly.
Why it matters. A patient who falls behind a toilet door that opens inward may not be found in time. A door that opens outward, or that can be released from outside, lets staff reach the patient in an emergency.
How the surveyor verifies this criterion
Sample. Check 5 toilets and washrooms, including at least one accessible cubicle, on the day of assessment.
1. Toilet and washroom doors open outward, or release from outside.
Method. Open and release each door from outside on the walk.
Evidence to show. Toilet and washroom check (ACS-FRM-002).
Pass when. Every door opens outward or releases from outside.
2. The release works in an emergency.
Method. Test the release from outside with a staff member.
Evidence to show. Test record.
Pass when. Each release works when tested.
3. Staff know how to release a door.
Method. Ask 3 staff to show the release.
Evidence to show. Staff check record.
Pass when. At least 2 of 3 staff show it correctly.
Immediate fail (any one means the criterion is not met)
- A patient who has fallen behind a toilet door cannot be reached from outside.
Staff, training and documents
Read across each row to see who does each step. Click a document name for its full text.
Staff responsible
Which level applies to you: it depends on your setting. Humanitarian settings have the fewest essential courses; standard settings have the most. Check the colour for your setting in each criterion.
| Role | Why it applies | Level | Training | Where to go |
|---|---|---|---|---|
| Manager ISCO 1342 ASF proposal |
Runs the facility process this criterion measures | Humanitarian: Essential Transition: Essential Standard: Essential |
Emergency Preparedness and Fire Safety (T-10) Safety & Emergency Preparedness (H-05) |
— |
| Nurse ISCO 2221 ASF proposal |
Uses or checks the equipment and falls controls at the bedside | Humanitarian: Essential Transition: Essential Standard: Essential |
Emergency Preparedness and Fire Safety (T-10) Safety & Emergency Preparedness (H-05) |
— |
Documents: who does each step
| Document | Writes | Approves | Fills in | Checks and signs | Files and uploads |
|---|---|---|---|---|---|
| ACS-FRM-002 · Toilet and washroom accessibility check | Manager (ISCO 1342) | Chief executive (ISCO 1120) | Secretary (ISCO 3344) | Manager (ISCO 1342) | Secretary (ISCO 3344) |
E-learning: who must take each course
| E-learning course | Who must take | Who is recommended |
|---|---|---|
| Emergency Preparedness and Fire Safety (T-10) In development | Nurse | Manager |
| Safety & Emergency Preparedness (H-05) In development | Manager, Nurse | None |
References
- Pan American Health Organization (2025). EVAC-H: Evacuation of hospitals and their critical areas. Used for: evacuation of the critical areas of a hospital, including routes that allow patients to be moved (2-2.13). https://news.gmj.ge/guideline/evac-h-evacuation-of-hospitals-and-their-critical-areas/
4.5Lighting Supports Safe MovementHumanitarian settings: MinimumTransition and fragile: MediumStandard: Must
Corridors, stairs, toilets, washrooms and patient rooms are lit at a level that allows safe movement at all hours, with night lighting or motion-activated lighting where patients walk at night.
Why it matters. Patients get up at night and move in poor light. A dark corridor or toilet is where a fall is most likely. Adequate light, and night lighting, make the route safe at all hours.
How the surveyor verifies this criterion
Sample. Walk 3 patient routes (ward corridor, stair or ramp, and route to the toilet) with the survey form on the day of assessment.
1. Corridors, stairs, toilets, washrooms and rooms are lit at a safe level.
Method. Measure the light level at each point on the walk.
Evidence to show. Lighting check on the survey.
Pass when. Every area on the route meets the set level.
2. Night lighting or motion lighting is on the routes patients walk at night.
Method. Check the night route after dark.
Evidence to show. Night check record.
Pass when. Night lighting is working on every night route.
3. Lights that fail are reported and fixed.
Method. Check the fault record.
Evidence to show. Fault record.
Pass when. Every fault is fixed within the set time.
Immediate fail (any one means the criterion is not met)
- A patient route at night has no working light.
Staff, training and documents
Read across each row to see who does each step. Click a document name for its full text.
Staff responsible
Which level applies to you: it depends on your setting. Humanitarian settings have the fewest essential courses; standard settings have the most. Check the colour for your setting in each criterion.
| Role | Why it applies | Level | Training | Where to go |
|---|---|---|---|---|
| Manager ISCO 1342 ASF proposal |
Runs the facility process this criterion measures | Humanitarian: Recommended Transition: Recommended Standard: Recommended |
Emergency Preparedness and Fire Safety (T-10) Slip, Trip & Fall Prevention (FALL-01) |
— |
| Nurse ISCO 2221 ASF proposal |
Uses or checks the equipment and falls controls at the bedside | Humanitarian: Recommended Transition: Recommended Standard: Recommended |
Emergency Preparedness and Fire Safety (T-10) Slip, Trip & Fall Prevention (FALL-01) |
— |
Documents: who does each step
| Document | Writes | Approves | Fills in | Checks and signs | Files and uploads |
|---|---|---|---|---|---|
| ACS-SOP-001 · Environmental falls-risk survey and hazard control | Manager (ISCO 1342) | Chief executive (ISCO 1120) | Manager (ISCO 1342) | Chief executive (ISCO 1120) | Secretary (ISCO 3344) |
| ACS-FRM-001 · Environmental falls-risk survey record | Manager (ISCO 1342) | Chief executive (ISCO 1120) | Secretary (ISCO 3344) | Manager (ISCO 1342) | Secretary (ISCO 3344) |
E-learning: who must take each course
| E-learning course | Who must take | Who is recommended |
|---|---|---|
| Emergency Preparedness and Fire Safety (T-10) In development | Nurse | Manager |
| Slip, Trip & Fall Prevention (FALL-01) In development | Nurse | Manager |
References
- World Health Organization (2021). Step Safely: Strategies for Preventing and Managing Falls Across the Life-Course. Used for: Environmental falls prevention, including lighting (2-2.14). https://news.gmj.ge/guideline/step-safely-strategies-for-preventing-and-managing-falls-across-the-life-course/
4.6Beds and Chairs Are Set to Reduce Fall RiskHumanitarian settings: MinimumTransition and fragile: MediumStandard: Must
Patient beds are set to a low height when the patient is in them, brakes are locked, and the call system and personal items are within reach, so that a patient can get in and out safely.
Why it matters. A high bed is a common cause of falls when a patient climbs out. A low bed, with brakes on and the call bell in reach, keeps the patient safer in bed and on the way out.
How the surveyor verifies this criterion
Sample. Check 10 beds across the wards on the day of assessment, with the bed check records for the last 30 days.
1. Beds are set low when occupied, with brakes locked.
Method. Check each bed on the walk.
Evidence to show. Bed check (ACS-FRM-003).
Pass when. At least 90% of occupied beds are low with brakes locked.
2. The call system and personal items are within reach.
Method. Test the call system and check the reach from the bed.
Evidence to show. Bed check.
Pass when. Every bed checked has the call system in reach.
3. Beds are checked each shift.
Method. Check the records for the last 30 days.
Evidence to show. Bed check records.
Pass when. At least 90% of shifts have a recorded check.
Immediate fail (any one means the criterion is not met)
- A patient is in a high bed with the brakes off.
Staff, training and documents
Read across each row to see who does each step. Click a document name for its full text.
Staff responsible
Which level applies to you: it depends on your setting. Humanitarian settings have the fewest essential courses; standard settings have the most. Check the colour for your setting in each criterion.
| Role | Why it applies | Level | Training | Where to go |
|---|---|---|---|---|
| Manager ISCO 1342 ASF proposal |
Runs the facility process this criterion measures | Humanitarian: Recommended Transition: Recommended Standard: Recommended |
Slip, Trip & Fall Prevention (FALL-01) Safety & Emergency Preparedness (H-05) |
— |
| Nurse ISCO 2221 ASF proposal |
Uses or checks the equipment and falls controls at the bedside | Humanitarian: Recommended Transition: Recommended Standard: Recommended |
Slip, Trip & Fall Prevention (FALL-01) Safety & Emergency Preparedness (H-05) |
— |
Documents: who does each step
| Document | Writes | Approves | Fills in | Checks and signs | Files and uploads |
|---|---|---|---|---|---|
| ACS-SOP-002 · Beds and mobility equipment check | Manager (ISCO 1342) | Chief executive (ISCO 1120) | Manager (ISCO 1342) | Chief executive (ISCO 1120) | Secretary (ISCO 3344) |
| ACS-FRM-003 · Bed, mobility equipment and call system check | Manager (ISCO 1342) | Chief executive (ISCO 1120) | Secretary (ISCO 3344) | Manager (ISCO 1342) | Secretary (ISCO 3344) |
E-learning: who must take each course
| E-learning course | Who must take | Who is recommended |
|---|---|---|
| Slip, Trip & Fall Prevention (FALL-01) In development | Nurse | Manager |
| Safety & Emergency Preparedness (H-05) In development | Manager, Nurse | None |
References
- National Institute for Health and Care Excellence (UK) (2025). Falls: assessment and prevention in older people and in people 50 and over at higher risk. Used for: Beds and chairs in falls prevention (2-2.15). https://news.gmj.ge/guideline/falls-assessment-and-prevention-in-older-people-and-in-people-50-and-over-at-higher-risk/
4.7Walking Aids and Mobility Equipment Are Available and CheckedHumanitarian settings: MinimumTransition and fragile: MediumStandard: Must
Walking aids, wheelchairs and other mobility equipment are available in the sizes needed, are in working order, and are checked on a defined schedule, so that a patient’s own aid or a facility aid is safe to use.
Why it matters. A patient who needs a walking frame or a wheelchair but finds none, or finds one that is broken, is put at risk. Having the right aids, in the right sizes, and checking them on a schedule keeps them ready.
How the surveyor verifies this criterion
Sample. Check 10 walking aids and wheelchairs from the register, and the mobility equipment check records for the last 3 months.
1. Mobility equipment is available in the sizes needed.
Method. Compare the stock sizes with the needs of current patients.
Evidence to show. Mobility equipment register (ACS-REG-001).
Pass when. Every size needed is in stock.
2. Equipment is in working order.
Method. Check each item on the walk.
Evidence to show. Mobility equipment register.
Pass when. Every item in use works.
3. Equipment is checked on the defined schedule.
Method. Check the check dates against the schedule.
Evidence to show. Mobility equipment register.
Pass when. At least 90% of items are checked on time, and faulty items are out of use.
Immediate fail (any one means the criterion is not met)
- A faulty walking aid or wheelchair is in use with a patient.
Staff, training and documents
Read across each row to see who does each step. Click a document name for its full text.
Staff responsible
Which level applies to you: it depends on your setting. Humanitarian settings have the fewest essential courses; standard settings have the most. Check the colour for your setting in each criterion.
| Role | Why it applies | Level | Training | Where to go |
|---|---|---|---|---|
| Manager ISCO 1342 ASF proposal |
Runs the facility process this criterion measures | Humanitarian: Recommended Transition: Recommended Standard: Recommended |
Slip, Trip & Fall Prevention (FALL-01) Safety & Emergency Preparedness (H-05) |
— |
| Nurse ISCO 2221 ASF proposal |
Uses or checks the equipment and falls controls at the bedside | Humanitarian: Recommended Transition: Recommended Standard: Recommended |
Slip, Trip & Fall Prevention (FALL-01) Safety & Emergency Preparedness (H-05) |
— |
Documents: who does each step
| Document | Writes | Approves | Fills in | Checks and signs | Files and uploads |
|---|---|---|---|---|---|
| ACS-SOP-002 · Beds and mobility equipment check | Manager (ISCO 1342) | Chief executive (ISCO 1120) | Manager (ISCO 1342) | Chief executive (ISCO 1120) | Secretary (ISCO 3344) |
| ACS-FRM-003 · Bed, mobility equipment and call system check | Manager (ISCO 1342) | Chief executive (ISCO 1120) | Secretary (ISCO 3344) | Manager (ISCO 1342) | Secretary (ISCO 3344) |
| ACS-REG-001 · Mobility equipment register | Secretary (ISCO 3344) | Chief executive (ISCO 1120) | Secretary (ISCO 3344) | Manager (ISCO 1342) | Secretary (ISCO 3344) |
E-learning: who must take each course
| E-learning course | Who must take | Who is recommended |
|---|---|---|
| Slip, Trip & Fall Prevention (FALL-01) In development | Nurse | Manager |
| Safety & Emergency Preparedness (H-05) In development | Manager, Nurse | None |
References
- National Institute for Health and Care Excellence (UK) (2025). Falls: assessment and prevention in older people and in people 50 and over at higher risk. Used for: Mobility aids in falls prevention (2-2.16). https://news.gmj.ge/guideline/falls-assessment-and-prevention-in-older-people-and-in-people-50-and-over-at-higher-risk/
- World Health Organization (2021). Step Safely: Strategies for Preventing and Managing Falls Across the Life-Course. Used for: Mobility equipment (2-2.16). https://news.gmj.ge/guideline/step-safely-strategies-for-preventing-and-managing-falls-across-the-life-course/
4.8Routes Are Clear of Clutter and Trip HazardsHumanitarian settings: MinimumTransition and fragile: MediumStandard: Must
Routes that patients walk are kept clear of equipment, cables, boxes, mats and other objects that could cause a trip, and any hazard that cannot be removed is marked and managed.
Why it matters. A cable, a box or a mat on the floor is among the commonest causes of falls in a ward. Clear routes, with any hazard that cannot be removed marked, keep patients moving safely.
How the surveyor verifies this criterion
Sample. Walk 3 patient routes (ward corridor, stair or ramp, and route to the toilet) with the survey form on the day of assessment.
1. Patient routes are kept clear of trip hazards.
Method. Walk each route and record any hazard.
Evidence to show. Environmental falls-risk survey (ACS-FRM-001).
Pass when. No hazard is found on a route, or every hazard is marked.
2. Each hazard that cannot be removed is marked and managed.
Method. Check each marked hazard for the mark and the plan.
Evidence to show. Hazard record.
Pass when. Every marked hazard has a plan and an owner.
3. Staff are trained in falls prevention.
Method. Check the training record for the ward staff.
Evidence to show. Falls prevention training record (WRK-REG-005).
Pass when. At least 90% of ward staff are trained in the last 12 months.
Immediate fail (any one means the criterion is not met)
- A trip hazard is left on a patient route with no mark and no action.
Staff, training and documents
Read across each row to see who does each step. Click a document name for its full text.
Staff responsible
Which level applies to you: it depends on your setting. Humanitarian settings have the fewest essential courses; standard settings have the most. Check the colour for your setting in each criterion.
| Role | Why it applies | Level | Training | Where to go |
|---|---|---|---|---|
| Manager ISCO 1342 ASF proposal |
Runs the facility process this criterion measures | Humanitarian: Recommended Transition: Recommended Standard: Recommended |
Slip, Trip & Fall Prevention (FALL-01) Emergency Preparedness and Fire Safety (T-10) |
— |
| Nurse ISCO 2221 ASF proposal |
Uses or checks the equipment and falls controls at the bedside | Humanitarian: Recommended Transition: Recommended Standard: Recommended |
Slip, Trip & Fall Prevention (FALL-01) Emergency Preparedness and Fire Safety (T-10) |
— |
Documents: who does each step
| Document | Writes | Approves | Fills in | Checks and signs | Files and uploads |
|---|---|---|---|---|---|
| ACS-SOP-001 · Environmental falls-risk survey and hazard control | Manager (ISCO 1342) | Chief executive (ISCO 1120) | Manager (ISCO 1342) | Chief executive (ISCO 1120) | Secretary (ISCO 3344) |
| ACS-FRM-001 · Environmental falls-risk survey record | Manager (ISCO 1342) | Chief executive (ISCO 1120) | Secretary (ISCO 3344) | Manager (ISCO 1342) | Secretary (ISCO 3344) |
| ACS-POL-001 · Environment and accessibility for safe movement | Chief executive (ISCO 1120) | Governing body members | N/A | Chief executive (ISCO 1120) | Secretary (ISCO 3344) |
E-learning: who must take each course
| E-learning course | Who must take | Who is recommended |
|---|---|---|
| Slip, Trip & Fall Prevention (FALL-01) In development | Nurse | Manager |
| Emergency Preparedness and Fire Safety (T-10) In development | Nurse | Manager |
References
- World Health Organization (2021). Step Safely: Strategies for Preventing and Managing Falls Across the Life-Course. Used for: Clear routes and trip hazards (2-2.17). https://news.gmj.ge/guideline/step-safely-strategies-for-preventing-and-managing-falls-across-the-life-course/
Questions and answers
The criterion text is the authority. These answers summarise it.
What do the colours mean?
Red (Must) is required. Green (Medium) is recommended. Yellow (Minimum) is the minimum for humanitarian settings. Each criterion shows the level for each setting.
Do I have to use the documents on this page?
No. The policies, SOPs, forms and registers are drafts to help you. Adapt them to your facility, write your own, or upload your own. What the assessor checks is that the criterion is met and that you can show how.
Why does a criterion have no reference?
A grey note means no guideline in the GMJ library covers that criterion yet. A reference will be added once one is agreed.
Former Knowledge Hub section: Standard 4
Standard 4: Environment and Accessibility
- GuidelineStep Safely: Strategies for Preventing and Managing Falls Across the Life-Course
World Health Organization · 2021 · GuidelineWHO (2021). Global falls strategies across the life-course, including environmental hazards. Relevant to handrails and trip hazards along patient routes.
- GuidelineFalls: assessment and prevention in older people and in people 50 and over at higher risk
National Institute for Health and Care Excellence (UK) · 2025 · GuidelineNon-WHO (NICE, UK, 2025). Covers falls assessment and prevention in community, hospital inpatient and care settings for people aged 65 and over, and 50–64 at higher risk.
Still open: No WHO or PAHO guidance on handrails or trip-hazard standards in the library. The two falls guidelines above cover prevention in general. Needed: a built-environment or patient-route safety standard.
- GuidelineWater, Sanitation, and Hygiene Standards in Health Care Facilities
Pan American Health Organization · 2020 · StandardsPAHO (2020). Water, sanitation and hygiene standards for health care facilities, including toilets and washrooms. It does not cover grab bars specifically.
Still open: No WHO or PAHO guidance on grab-bar placement in the library. Needed: an accessibility design standard for toilets and washrooms.
- GuidelineWater, Sanitation, and Hygiene Standards in Health Care Facilities
Pan American Health Organization · 2020 · StandardsPAHO (2020). Facility toilet and washroom standards. Partial match: it does not set an accessible-toilet requirement.
Still open: No WHO or PAHO accessible-toilet standard in the library. Needed: an accessibility requirement for at least one toilet per facility.
No additional material yet.
Still open: No guideline in the library covers toilet or washroom door design. Needed: an accessibility design standard.
- GuidelineHospital Safety Index: Guide for Evaluators, 2nd ed.
World Health Organization · 2015 · Evaluation guideWHO (2nd edition, 2015; published 2021 on the GMJ record). Assesses structural and nonstructural hospital safety. Use for the environment checks, not for lighting levels.
Still open: No lighting standard in the library. The hospital safety index covers general nonstructural safety only. Needed: a lighting standard for corridors, stairs and washrooms.
- GuidelineFalls: assessment and prevention in older people and in people 50 and over at higher risk
National Institute for Health and Care Excellence (UK) · 2025 · GuidelineNon-WHO (NICE, UK, 2025). Falls prevention in inpatient and community settings, including bed and environment factors.
Still open: No WHO or PAHO bed-height standard in the library. The NICE falls guideline is the only non-WHO match and is flagged as such.
- DefinitionAbnormalities of gait and mobility
GMJ dictionaryAbnormalities of gait and mobility refer to difficulties or changes in a person's ability to move.
Still open: No WHO or PAHO guidance on walking aids or mobility equipment in the library. Needed: an assistive-technology guideline (for example, the WHO assistive technology report).
- GuidelineHospital Safety Index: Guide for Evaluators, 2nd ed.
World Health Organization · 2015 · Evaluation guideWHO (2nd edition, 2015; published 2021 on the GMJ record). Nonstructural safety assessment, which includes clear and safe routes through the facility.
Still open: No WHO or PAHO standard on clutter or trip hazards along patient routes in the library. The hospital safety index is a general evaluation tool.
Former Knowledge Hub section: Standard 64
Standard 64: Environmental Sustainability and Climate Resilience
- GuidelineSafe, climate-resilient and environmentally sustainable health care facilities: an overview
World Health Organization · 2024 · OverviewWHO 2024. Safe, climate-resilient and environmentally sustainable health care facilities: overview.
- GuidelineGuidance for climate-resilient and environmentally sustainable health care facilities
World Health Organization · 2020 · GuidanceWHO 2020. Guidance for climate-resilient and environmentally sustainable health care facilities.
- GuidelineRecommendations for the Management of Solid Waste
Pan American Health Organization · 2020 · RecommendationsPAHO 2020 (non-WHO). Management of solid waste. COVID-era, labelled.
- GuidelineRecommendations on Public Environmental Health in Health Care Facilities
Pan American Health Organization · 2020 · RecommendationsPAHO 2020 (non-WHO). Public environmental health in health care facilities, including waste.
Still open: Environmental impact is covered by PAHO guidance on solid waste (2020, COVID-era, non-WHO) and public environmental health (2020, non-WHO). No WHO strategic review standard is in the library.
No additional material yet.
Still open: No standard on informing staff and patients about sustainability goals is in the library.
No additional material yet.
Still open: No standard on reporting sustainability progress to governance is in the library.
- GuidelineSustainable management of radiotherapy facilities and equipment
World Health Organization · 2023 · GuidanceWHO 2023. Sustainable management of radiotherapy facilities and equipment, including procurement.
- GuidelineGuidance for climate-resilient and environmentally sustainable health care facilities
World Health Organization · 2020 · GuidanceWHO 2020. Guidance for climate-resilient and environmentally sustainable health care facilities.
Still open: Procurement is covered by WHO radiotherapy sustainable management (2023) and WHO climate-resilient facilities guidance (2020), which mention it. No general responsible-procurement standard is in the library.
- GuidelineSmart Hospitals Toolkit. Second edition
Pan American Health Organization · 2026 · ToolkitPAHO 2026 (non-WHO). Smart Hospitals toolkit: green and energy measures mentioned.
- GuidelineGuidance for climate-resilient and environmentally sustainable health care facilities
World Health Organization · 2020 · GuidanceWHO 2020. Guidance for climate-resilient and environmentally sustainable health care facilities.
Still open: Energy use is covered by PAHO Smart Hospitals (2026, non-WHO) and WHO facilities guidance (2020), in passing. No standard on monitoring energy or a move to renewables is in the library.
- GuidelineSafe, climate-resilient and environmentally sustainable health care facilities: an overview
World Health Organization · 2024 · OverviewWHO 2024. Safe, climate-resilient and environmentally sustainable health care facilities: overview.
- GuidelineGuidance for climate-resilient and environmentally sustainable health care facilities
World Health Organization · 2020 · GuidanceWHO 2020. Guidance for climate-resilient and environmentally sustainable health care facilities.
Still open: Baseline and footprint are mentioned in WHO facilities guidance (2024, 2020). No dedicated carbon-footprint method is in the library.
- GuidelineResilient Hospitals: An inter-regional guidance on strengthening resilience to health emergencies and disasters in health facilities
Pan American Health Organization · 2024 · GuidancePAHO 2024 (non-WHO). Resilient Hospitals inter-regional guidance: health-emergency and climate resilience.
- GuidelineSafe, climate-resilient and environmentally sustainable health care facilities: an overview
World Health Organization · 2024 · OverviewWHO 2024. Safe, climate-resilient and environmentally sustainable health care facilities: overview.
- GuidelineGuidance for climate-resilient and environmentally sustainable health care facilities
World Health Organization · 2020 · GuidanceWHO 2020. Guidance for climate-resilient and environmentally sustainable health care facilities.
- GuidelinePriority indicators to monitor the impact of heat exposure on maternal, newborn and child health
World Health Organization · 2026 · IndicatorsWHO 2026. Priority indicators to monitor heat exposure. Indicators, not facility standards.
Still open: Resilience planning is covered by PAHO Resilient Hospitals (2024, non-WHO) and WHO facility guidance (2024, 2020). WHO heat exposure indicators (2026) are indicators, not facility standards.