Trauma-Informed Care — Six Principles, One Card
For every staff member who meets a person who may have survived war, violence or a dangerous journey. What to do, what never to do
What it is
The six principles of trauma-informed care (safety, trust, choice, collaboration, empowerment, cultural awareness) as concrete behaviours for reception, nursing, examination and bad news; the signs of distress; psychological first aid in four steps; and when to refer.
Where to use it
Every staff pocket; every consulting room; induction pack. Evidence for: Refugee & Migrant Health endorsement — trauma-informed practice; Standard 4 — dignity and respect. Evidence for: Refugee & Migrant Health endorsement — trauma-informed practice; Standard 4 — dignity and respect. Evidence for: Refugee & Migrant Health endorsement — trauma-informed practice; Standard 4 — dignity and respect. Evidence for: Refugee & Migrant Health endorsement — trauma-informed practice; Standard 4 — dignity and respect. Evidence for: Refugee & Migrant Health endorsement — trauma-informed practice; Standard 4 — dignity and respect.
Translate and adapt
English master edition. Georgian and other translations are added as they are clinically reviewed. Any facility may translate, add its logo and adapt wording to local practice — keeping the ASF block, the source attribution and the licence line on the sheet. Clinical thresholds and drug doses must be confirmed against national protocols before use.
The same code is printed on the tool itself. Scan it in any facility to reach this page.
Refugee and Migrant Health — Staff Competency Self-Assessment
Language Access — Interpreter Protocol and "I Speak" Card
Culturally Safe Intake — Additional Questions for Newly Arrived Patients
Your Right to Care Here — Poster for Refugees and Migrants