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Accréditation Sans Frontières

International Accreditation of Healthcare Facilities

ASF Institutional Policy Manual · Aligned with PHIG, September 2026

Part of the ASF policy framework, aligned with the equivalent PHIG policy. To raise a concern: see the ASF Complaints and Reporting Channel.

Anyone who reports a concern in good faith is protected: retaliation against a reporter is itself serious misconduct. Owner: Ethics Focal Point.

Who can report: personnel, participants, partners, suppliers, donors and members of the public.

What to report: any suspected breach of law, of this manual or of a donor agreement — including fraud, corruption, sexual exploitation and abuse, harassment, child abuse, trafficking, research misconduct, data breaches, safety risks and retaliation.

Reporting channels

Channel Use it when
Your line manager You are comfortable doing so and the manager is not involved
The relevant focal point (front matter table) The concern falls in their area
The ASF Complaints and Reporting Channel You want a confidential written route; anonymous reports accepted
The Chair of the Board The concern involves the the Board Chair or a focal point
A donor’s own hotline or Inspector General You believe internal routes are not safe or have failed
French authorities Always open to you; ASF will never discourage it

Protections

Handling

Every report is logged and assessed under Policy 14. A person named in a report may not take part in handling it.

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