Standards › ASF Health Standards v10 › Standard 1
Assessment, Care Planning and Safety
The base standard. Every facility meets it. It covers identification, safety, consent, medicines, staff, records and the patient voice.
Each criterion is shown in three settings: Humanitarian settings, Transition and fragile, and Standard. In standard settings, every criterion is Essential.
Training colours: red means essential, green recommended, yellow optional. Each course shows its level for each setting: humanitarian, transition and fragile, and standard.
1.1
Staffing Matches Patient Need
Humanitarian settings: EssentialTransition and fragile: EssentialStandard: Essential
Staffing levels and skill mix are documented against patient volume and acuity — a calculation grounded in actual demand, not a fixed roster set once and never revisited.
Essential in every setting: a calculated staffing level for each shift, with any gap escalated.
Why it matters. Too few nurses for the number of patients, or too few with the right skills, leads to missed care and avoidable harm. Staffing should be calculated from real demand, not from habit.
How the surveyor verifies this criterion
Sample. Take 5 shifts at random from the last month across the inpatient areas. For each shift, check the calculation, the rota and the gap record.
1. Staffing is calculated from patient volume and acuity.
Method. Check the calculation for each area for the last 4 weeks.
Evidence to show. Staffing calculation record (CLN-FRM-001).
Pass when. Every area has a calculation for each shift in the period.
2. Shifts run at or above the calculated level.
Method. Compare the rota with the calculation for each of the 5 shifts.
Evidence to show. Rota and calculation.
Pass when. At least 90% of the sampled shifts meet the calculated level.
3. Gaps are escalated.
Method. Check the gap record for each shift below the level.
Evidence to show. Staffing calculation record (CLN-FRM-001).
Pass when. Every gap has an action and an escalation recorded.
Immediate fail (any one means the criterion is not met)
- A shift runs below the calculated level with no escalation recorded.
Staff, training and documents
Each occupation carries its ISCO-08 code; see the Health Occupations Map. Each row is one document: read across to see who does each step. Click the document name for its full text.
Training evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or your own training certificate kept in the staff file.
Staff responsible
Which level applies to you: it depends on your setting. Humanitarian settings have the fewest essential courses; standard settings have the most. Check the colour for your setting in each criterion.
| Role | Why it applies | Level | Training | Where to go |
|---|---|---|---|---|
| Manager ISCO 1342 ASF proposal |
plans staffing levels and skill mix against volume and acuity | Humanitarian: Essential Transition: Essential Standard: Essential |
Staffing and skill-mix planning against volume and acuity Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file |
Governance & Management Care & Treatment: Clinical Standards for Accreditation ID-SOP-001 STF-SOP-001 ID-FRM-001 STF-FRM-001 CLN-POL-001 CLN-FRM-001 |
| HR ISCO 1212 ASF proposal |
holds the staff records that the assessment relies on | Humanitarian: Essential Transition: Essential Standard: Essential |
Keeping the staff list and skill records current; this list drives every assignment Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file |
Governance & Management STF-SOP-001 STF-FRM-001 CLN-POL-001 CLN-FRM-001 |
| Nurse ISCO 2221 ASF proposal |
carries the workload and acuity at ward level | Humanitarian: Recommended Transition: Recommended Standard: Recommended |
Recognising patient acuity and workload Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file |
Correct Patient Identification Patient Identification, Informed Consent and Patient Rights Care & Treatment: Clinical Standards for Accreditation ID-SOP-001 ID-FRM-001 CLN-POL-001 |
| Doctor ISCO 2212 ASF proposal |
carries the acuity of medical patients | Humanitarian: Recommended Transition: Recommended Standard: Recommended |
Recognising patient acuity and workload Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file |
Correct Patient Identification Patient Identification, Informed Consent and Patient Rights Care & Treatment: Clinical Standards for Accreditation ID-SOP-001 ID-FRM-001 CLN-POL-001 CLN-FRM-001 |
E-learning: who must take each course. Click a course for the explanation.
| E-learning course (level by setting) | Who must take | Who is recommended |
|---|---|---|
| Correct Patient Identification (code to be assigned) ASF proposal Humanitarian: Essential Transition: Essential Standard: Essential |
Nurse ISCO 2221, Doctor ISCO 2212 | None |
| Patient Identification, Informed Consent and Patient Rights (T-07 · Georgian) ASF proposal Humanitarian: Essential Transition: Essential Standard: Essential |
Nurse ISCO 2221, Doctor ISCO 2212 | None |
| Governance & Management (H-07 · Georgian) ASF proposal Humanitarian: Essential Transition: Essential Standard: Essential |
Manager ISCO 1342 | HR ISCO 1212 |
| Care & Treatment: Clinical Standards for Accreditation (H-04) ASF proposal Humanitarian: Essential Transition: Essential Standard: Essential |
Doctor ISCO 2212, Nurse ISCO 2221 | Manager ISCO 1342 |
| STD1-EL-06 · Staffing and skill-mix course In development In development Humanitarian: Essential Transition: Essential Standard: Essential |
Manager ISCO 1342, HR ISCO 1212 | Nurse ISCO 2221, Doctor ISCO 2212 |
Documents: who does each step
| Document | Writes | Approves | Fills in | Checks and signs | Files and uploads |
|---|---|---|---|---|---|
| ID-SOP-001 · Patient Identification and Specimen Labelling SOP · How each patient and specimen is identified and labelled, step by step. Essential read: Nurse · Should read: Doctor Status: Listed; content to be confirmed |
Nurse ISCO 2221 | Doctor ISCO 2212 | N/A | Manager ISCO 1342 | Secretary ISCO 3344 |
| STF-SOP-001 · Staff Credential Verification and Recheck SOP · How each staff member’s credentials are verified and rechecked. Essential read: HR, Manager · Should read: none Status: Listed; content to be confirmed |
HR ISCO 1212 | Manager ISCO 1342 | N/A | Manager ISCO 1342 | HR ISCO 1212 |
| ID-FRM-001 · Patient Identification Check Log Form · Log of each patient identification check, kept on the ward. Essential read: Nurse · Should read: none Status: Listed; content to be confirmed |
Manager ISCO 1342 | Doctor ISCO 2212 | Nurse ISCO 2221 | Manager ISCO 1342 | Secretary ISCO 3344 |
| STF-FRM-001 · Staff Verification Register Form · Register of staff credential checks, kept by HR. Essential read: HR · Should read: none Status: Listed; content to be confirmed |
HR ISCO 1212 | Manager ISCO 1342 | HR ISCO 1212 | Manager ISCO 1342 | HR ISCO 1212 |
| CLN-POL-001 · Staffing levels and skill mix Policy · Policy on staffing levels and skill mix, set against patient need. Essential read: Manager, HR · Should read: Nurse, Doctor Status: Listed; content to be confirmed |
Manager ISCO 1342 | Doctor ISCO 2212 | N/A | HR ISCO 1212 | Secretary ISCO 3344 |
| CLN-FRM-001 · Staffing calculation record Form · Record of the staffing calculation for each ward and shift. Essential read: Manager · Should read: HR Status: Listed; content to be confirmed |
Manager ISCO 1342 | Doctor ISCO 2212 | Manager ISCO 1342 | HR ISCO 1212 | Secretary ISCO 3344 |
References
- International Labour Organization. HealthWISE: Work Improvement in Health Services – Action Manual (2014). Used for: staffing, workload and skill mix (1.1). https://news.gmj.ge/guideline/healthwise-work-improvement-in-health-services-action-manual/
1.2
Every Patient Gets a Structured Assessment
Humanitarian settings: EssentialTransition and fragile: EssentialStandard: Essential
A structured clinical assessment happens on admission — an evaluation using a defined process, not a chart entry completed to satisfy documentation requirements — performed by a qualified individual, drawing in other relevant disciplines where the patient’s presentation calls for it, and documented as required by organisational policy.
Essential in every setting: a structured assessment on admission, with any gap recorded. In humanitarian settings this may be a triage-based assessment.
Why it matters. A patient who is admitted without a structured assessment may have a problem missed until it is serious. A defined assessment on admission gives every patient the same thorough start.
How the surveyor verifies this criterion
Sample. Take 20 admissions from the last month, including 5 emergency admissions. Check each admission assessment for the defined process and the senior check.
1. Every patient has a structured assessment on admission.
Method. Check the admission assessment record for each of the 20 admissions.
Evidence to show. Admission assessment record (CLN-FRM-002).
Pass when. At least 90% of admissions have a complete structured assessment within the set time.
2. The assessment is done by a qualified clinician.
Method. Check the name and role of the assessor on each record.
Evidence to show. Admission assessment record.
Pass when. Every assessment names a qualified clinician.
3. Other disciplines are involved where the presentation requires it.
Method. Check the records where the presentation called for another discipline.
Evidence to show. Admission assessment record.
Pass when. Every case that required another discipline has their input recorded.
Immediate fail (any one means the criterion is not met)
- A patient is admitted with no structured assessment.
Staff, training and documents
Each row is one document: read across to see who does each step. Click the document name for its full text.
Staff responsible
Which level applies to you: it depends on your setting. Humanitarian settings have the fewest essential courses; standard settings have the most. Check the colour for your setting in each criterion.
| Role | Why it applies | Level | Training | Where to go |
|---|---|---|---|---|
| Doctor ISCO 2212 ASF proposal |
performs the structured assessment | Humanitarian: Essential Transition: Essential Standard: Essential |
Structured clinical assessment tool Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file |
Hand Hygiene and Standard Precautions Care & Treatment: Clinical Standards for Accreditation HH-SOP-001 HH-POL-001 CLN-SOP-001 CLN-FRM-002 |
| Nurse ISCO 2221 ASF proposal |
performs the structured assessment | Humanitarian: Essential Transition: Essential Standard: Essential |
Structured clinical assessment tool Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file |
Hand Hygiene and Standard Precautions Care & Treatment: Clinical Standards for Accreditation HH-SOP-001 HH-POL-001 HH-FRM-001 CLN-SOP-001 CLN-FRM-002 |
E-learning: who must take each course. Click a course for the explanation.
| E-learning course (level by setting) | Who must take | Who is recommended |
|---|---|---|
| Hand Hygiene and Standard Precautions (T-06 · Georgian) ASF proposal Humanitarian: Essential Transition: Essential Standard: Essential |
Nurse ISCO 2221, Doctor ISCO 2212 | None |
| Care & Treatment: Clinical Standards for Accreditation (H-04) ASF proposal Humanitarian: Essential Transition: Essential Standard: Essential |
Doctor ISCO 2212, Nurse ISCO 2221 | Manager ISCO 1342 |
| STD1-EL-05 · Structured clinical assessment course In development Humanitarian: Essential Transition: Essential Standard: Essential |
Doctor ISCO 2212, Nurse ISCO 2221 | None |
Documents: who does each step
| Document | Writes | Approves | Fills in | Checks and signs | Files and uploads |
|---|---|---|---|---|---|
| HH-SOP-001 · Hand Hygiene at the Point of Care SOP · How hand hygiene is done at each point of care. Essential read: Nurse, Doctor · Should read: none Status: Listed; content to be confirmed |
Nurse ISCO 2221 | Doctor ISCO 2212 | N/A | Manager ISCO 1342 | Secretary ISCO 3344 |
| HH-POL-001 · Hand Hygiene Policy Policy · Hospital policy on hand hygiene. Essential read: Manager · Should read: Nurse, Doctor Status: Listed; content to be confirmed |
Manager ISCO 1342 | Doctor ISCO 2212 | N/A | Manager ISCO 1342 | Secretary ISCO 3344 |
| HH-FRM-001 · Hand Hygiene Observation Audit Tool Form · Audit tool used to observe hand hygiene. Essential read: Nurse · Should read: Manager Status: Listed; content to be confirmed |
Nurse ISCO 2221 | Manager ISCO 1342 | Nurse ISCO 2221 | Manager ISCO 1342 | Secretary ISCO 3344 |
| CLN-SOP-001 · Structured clinical assessment on admission SOP · How the structured clinical assessment is done on admission. Essential read: Doctor, Nurse · Should read: none Status: Listed; content to be confirmed |
Doctor ISCO 2212 | Manager ISCO 1342 | N/A | Manager ISCO 1342 | Secretary ISCO 3344 |
| CLN-FRM-002 · Admission assessment record Form · Admission assessment record completed for each patient. Essential read: Nurse, Doctor · Should read: none Status: Listed; content to be confirmed |
Doctor ISCO 2212 | Manager ISCO 1342 | Nurse ISCO 2221 | Doctor ISCO 2212 | Secretary ISCO 3344 |
Reference drafts: adapt them to your hospital, replace them with your own, or upload your own. Items labelled In development are not final yet.
References
- World Health Organization (2017). Hospital Safety Index: Guide for Evaluators, second edition. Geneva: WHO. https://news.gmj.ge/guideline/hospital-safety-index-guide-for-evaluators-2nd-ed/
- World Health Organization. Emergency Triage Assessment and Treatment (ETAT): Manual for Participants. Guideline. Use as reference guidance for this criterion. https://news.gmj.ge/guideline/emergency-triage-assessment-and-treatment-etat-manual-for-participants/
- World Health Organization. Long-term care for older people: package for universal health coverage. Guideline. Use as reference guidance for this criterion. https://news.gmj.ge/guideline/long-term-care-for-older-people-package-for-universal-health-coverage/
- National Institute for Health and Care Excellence. Acutely ill adults in hospital: recognising and responding to deterioration (CG50; updated 2019). Used for: structured assessment and monitoring on admission (1.2). https://news.gmj.ge/guideline/acutely-ill-adults-in-hospital-recognising-and-responding-to-deterioration/
1.3
There is an Actual Care Plan
Humanitarian settings: OptionalTransition and fragile: RecommendedStandard: Essential
A documented, individualised care plan guides treatment — built from the patient’s specific assessment, not a generic template applied regardless of their particular situation — states the goals or desired results of treatment, and involves the patient, and family when appropriate, in setting it.
Optional in humanitarian settings: a short care plan with the priority needs, drawn from the assessment.
Why it matters. A care plan that is generic does not fit the patient, and it guides nobody. An individual plan, built from the assessment and updated as the patient changes, is what makes treatment work.
How the surveyor verifies this criterion
Sample. Take 20 inpatients who have stayed more than 24 hours. Check each individual care plan for the assessment link, the goals and the patient involvement.
1. Each patient has an individual care plan.
Method. Check the care plan record for each of the 20 patients.
Evidence to show. Individual care plan (CLN-FRM-003).
Pass when. Every patient has a care plan by day 1.
2. The plan states goals and is built from the patient’s own assessment.
Method. Check each plan for goals and the link to the assessment.
Evidence to show. Individual care plan.
Pass when. At least 90% of plans have goals and a link to the assessment.
3. The patient, and family where appropriate, take part.
Method. Check for the patient’s view in each plan.
Evidence to show. Individual care plan.
Pass when. At least 90% of plans record the patient’s involvement.
Immediate fail (any one means the criterion is not met)
- A patient has no individual care plan after the first day of care.
Staff, training and documents
Each row is one document: read across to see who does each step. Click the document name for its full text.
Staff responsible
Which level applies to you: it depends on your setting. Humanitarian settings have the fewest essential courses; standard settings have the most. Check the colour for your setting in each criterion.
| Role | Why it applies | Level | Training | Where to go |
|---|---|---|---|---|
| Doctor ISCO 2212 ASF proposal |
writes and uses the individualised care plan | Humanitarian: Optional Transition: Recommended Standard: Essential |
Individualised care planning from assessment Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file |
Patient Identification, Informed Consent and Patient Rights Care & Treatment: Clinical Standards for Accreditation |
| Nurse ISCO 2221 ASF proposal |
writes and uses the individualised care plan | Humanitarian: Optional Transition: Recommended Standard: Essential |
Individualised care planning from assessment Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file |
Patient Identification, Informed Consent and Patient Rights Care & Treatment: Clinical Standards for Accreditation |
E-learning: who must take each course. Click a course for the explanation.
| E-learning course (level by setting) | Who must take | Who is recommended |
|---|---|---|
| Patient Identification, Informed Consent and Patient Rights (T-07 · Georgian) ASF proposal Humanitarian: Essential Transition: Essential Standard: Essential |
Nurse ISCO 2221, Doctor ISCO 2212 | None |
| Care & Treatment: Clinical Standards for Accreditation (H-04) ASF proposal Humanitarian: Essential Transition: Essential Standard: Essential |
Doctor ISCO 2212, Nurse ISCO 2221 | Manager ISCO 1342 |
Documents: who does each step
| Document | Writes | Approves | Fills in | Checks and signs | Files and uploads |
|---|---|---|---|---|---|
| CON-SOP-001 · Informed Consent Before Significant Care SOP · Step by step: explain care and risks, answer questions, record the patient’s decision (signed or verbal) on the consent record. |
Doctor ISCO 2212 | Manager ISCO 1342 | Doctor ISCO 2212 | Manager ISCO 1342 | Secretary ISCO 3344 |
| CON-FRM-001 · Consent Record Form · One record per significant procedure: patient, procedure, risks explained, patient’s decision, signatures. |
Manager ISCO 1342 | Doctor ISCO 2212 | Doctor ISCO 2212 | Manager ISCO 1342 | Secretary ISCO 3344 |
| CLN-SOP-002 · Individualised care planning SOP · Doctor writes the individual care plan from the admission assessment, Nurse carries it out, Manager checks plans are reviewed. |
Doctor ISCO 2212 | Manager ISCO 1342 | Nurse ISCO 2221 | Manager ISCO 1342 | Secretary ISCO 3344 |
| CLN-FRM-003 · Individual care plan Form · One care plan per patient: problems, goals, actions, who does each action, review date. |
Manager ISCO 1342 | Doctor ISCO 2212 | Doctor ISCO 2212 | Manager ISCO 1342 | Secretary ISCO 3344 |
| STD1-FRM-05 · Care plan template Form · In development |
Manager ISCO 1342 | Doctor ISCO 2212 | Doctor ISCO 2212 | Manager ISCO 1342 | Secretary ISCO 3344 |
Reference drafts: adapt them to your hospital, replace them with your own, or upload your own. Items labelled In development are not final yet.
References
- World Health Organization (2020). Medication safety in transitions of care. Geneva: WHO. Used for: safe handover between care settings (1.3). https://news.gmj.g
- World Health Organization (2021). Step Safely: strategies for preventing and managing falls across the life-course. Geneva: WHO. Used for: falls prevention strategies across care settings (1.4). https://news.gmj.ge/guideline/step-safely-strategies-for-preventing-and-managing-falls-across-the-life-course/
- National Institute for Health and Care Excellence (2025). Falls: assessment and prevention in older people and in people 50 and over at higher risk. Used for: falls risk assessment and prevention (1.4). https://news.gmj.ge/guideline/falls-assessment-and-prevention-in-older-people-and-in-people-50-and-over-at-higher-risk/
e/guideline/medication-safety-in-transitions-of-care/
- World Health Organization. Long-term care for older people: package for universal health coverage. Guideline. Use as reference guidance for this criterion. https://news.gmj.ge/guideline/long-term-care-for-older-people-package-for-universal-health-coverage/
1.4
Restraint and Seclusion Use Is Governed and Minimised
Humanitarian settings: EssentialTransition and fragile: EssentialStandard: Essential
Physical or chemical restraint and seclusion are used only under a defined protocol, as a last resort, time-limited, monitored, and documented — never as a routine or convenience practice.
Essential in every setting: restraint or seclusion only on a clinical order, with a time limit and a review.
Why it matters. Restraint and seclusion can cause injury, distress and death, and they are often used for the convenience of staff. A protocol that treats them as a last resort, time-limited and monitored, protects the patient.
How the surveyor verifies this criterion
Sample. Review all restraint and seclusion records for the last 3 months, and the monthly review for each.
1. Each use follows the protocol and is ordered for a time limit.
Method. Check each record for the order and the time limit.
Evidence to show. Restraint and seclusion record (CLN-FRM-004).
Pass when. Every use has an order and a time limit.
2. A less restrictive option is recorded as tried first.
Method. Check each record for the less restrictive options.
Evidence to show. Restraint and seclusion record.
Pass when. Every use has the options recorded.
3. Each use is monitored and released when the risk passes.
Method. Check the monitoring checks and the release time.
Evidence to show. Restraint and seclusion record.
Pass when. Every use has monitoring checks and a release time.
Immediate fail (any one means the criterion is not met)
- Restraint or seclusion is used with no order, or continues past its time limit.
Staff, training and documents
Each row is one document: read across to see who does each step. Click the document name for its full text.
Staff responsible
Which level applies to you: it depends on your setting. Humanitarian settings have the fewest essential courses; standard settings have the most. Check the colour for your setting in each criterion.
| Role | Why it applies | Level | Training | Where to go |
|---|---|---|---|---|
| Doctor ISCO 2212 ASF proposal |
orders restraint or seclusion under the protocol | Humanitarian: Essential Transition: Essential Standard: Essential |
Restraint and seclusion protocol: when it may be ordered Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file |
Patient Identification, Informed Consent and Patient Rights Care & Treatment: Clinical Standards for Accreditation |
| Nurse ISCO 2221 ASF proposal |
applies and monitors restraint or seclusion | Humanitarian: Essential Transition: Essential Standard: Essential |
Restraint and seclusion protocol: application and monitoring Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file |
Patient Identification, Informed Consent and Patient Rights Care & Treatment: Clinical Standards for Accreditation |
| Security ISCO 5414 ASF proposal |
may be present during restraint or seclusion incidents | Humanitarian: Recommended Transition: Recommended Standard: Recommended |
De-escalation; no restraint without a clinical order Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file |
To be confirmed |
| Manager ISCO 1342 ASF proposal |
owns the protocol | Humanitarian: Recommended Transition: Recommended Standard: Recommended |
Governance of the restraint protocol Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file |
Care & Treatment: Clinical Standards for Accreditation |
E-learning: who must take each course. Click a course for the explanation.
| E-learning course (level by setting) | Who must take | Who is recommended |
|---|---|---|
| Patient Identification, Informed Consent and Patient Rights (T-07 · Georgian) ASF proposal Humanitarian: Essential Transition: Essential Standard: Essential |
Nurse ISCO 2221, Doctor ISCO 2212 | None |
| Care & Treatment: Clinical Standards for Accreditation (H-04) ASF proposal Humanitarian: Essential Transition: Essential Standard: Essential |
Doctor ISCO 2212, Nurse ISCO 2221 | Manager ISCO 1342 |
| STD1-EL-01 · Restraint and seclusion course In development Humanitarian: Essential Transition: Essential Standard: Essential |
Nurse ISCO 2221, Doctor ISCO 2212 | Manager ISCO 1342 |
Documents: who does each step
| Document | Writes | Approves | Fills in | Checks and signs | Files and uploads |
|---|---|---|---|---|---|
| PSF-SOP-001 · Falls Risk Assessment and Prevention SOP · Nurse assesses falls risk on admission and after any change; actions go into the care plan; Manager checks. |
Nurse ISCO 2221 | Manager ISCO 1342 | Nurse ISCO 2221 | Manager ISCO 1342 | Secretary ISCO 3344 |
| PSF-GDL-001 · Falls Prevention in Hospital Patients Guide · Reference for ward staff on preventing falls. Adapt it to your hospital and sign it off as your local guide. |
Nurse ISCO 2221 | Manager ISCO 1342 | N/A | Manager ISCO 1342 | Secretary ISCO 3344 |
| PSF-FRM-001 · Falls Log Form · Nurse logs every fall or near fall: time, place, cause and action taken. |
Manager ISCO 1342 | Manager ISCO 1342 | Nurse ISCO 2221 | Manager ISCO 1342 | Secretary ISCO 3344 |
| PSF-FRM-002 · Falls Risk Assessment Tool Form · Nurse completes the falls risk tool on admission and when the condition changes; the score sets the actions. |
Manager ISCO 1342 | Manager ISCO 1342 | Nurse ISCO 2221 | Manager ISCO 1342 | Secretary ISCO 3344 |
| CLN-POL-002 · Restraint and seclusion Policy · Rules for restraint and seclusion: only on a clinical order, with a time limit and review. Each use is recorded on the restraint record. |
Manager ISCO 1342 | Chief executive ISCO 1120 | N/A | Manager ISCO 1342 | Secretary ISCO 3344 |
| CLN-FRM-004 · Restraint and seclusion record Form · Doctor signs the restraint order; Nurse records each use of restraint or seclusion, its time limit and the checks made. |
Manager ISCO 1342 | Doctor ISCO 2212 | Nurse ISCO 2221 | Manager ISCO 1342 | Secretary ISCO 3344 |
| STD1-SOP-01 · Restraint and seclusion protocol SOP · In development |
Doctor ISCO 2212 | Manager ISCO 1342 | Nurse ISCO 2221 | Manager ISCO 1342 | Secretary ISCO 3344 |
| STD1-FRM-01 · Restraint and seclusion record Form · In development |
Manager ISCO 1342 | Doctor ISCO 2212 | Nurse ISCO 2221 | Manager ISCO 1342 | Secretary ISCO 3344 |
Reference drafts: adapt them to your hospital, replace them with your own, or upload your own. Items labelled In development are not final yet.
References
- World Health Organization (2024). Long-term care for older people: package for universal health coverage. Used for: restraint in long-term care: physical restraints are to be avoided for older people. https://news.gmj.ge/guideline/long-term-care-for-older-people-package-for-universal-health-coverage/
1.5
Nutrition and Therapeutic Diet Needs Are Actively Managed
Humanitarian settings: OptionalTransition and fragile: RecommendedStandard: Essential
Patients are screened for nutritional risk, therapeutic diets are correctly identified and delivered, and food handling meets basic safety standards — nutrition treated as part of clinical care, not a hospitality afterthought.
Optional in humanitarian settings: nutrition screening on admission and food safety checks on the food served.
Why it matters. Poor nutrition slows healing and raises the risk of complications. Screening patients for nutritional risk, and delivering the right diet, is a simple step that changes outcomes.
How the surveyor verifies this criterion
Sample. Take 20 inpatients from the last month. Check the nutrition screen, the diet on the order and the food safety record for 5 days.
1. Each patient is screened for nutritional risk on admission.
Method. Check the nutrition screen for each of the 20 patients.
Evidence to show. Nutrition risk screen record (CLN-FRM-005).
Pass when. At least 90% of patients have a screen on admission.
2. Therapeutic diets are delivered as ordered.
Method. Compare the diet on the order with the tray for each patient on the sample days.
Evidence to show. Diet order and tray record.
Pass when. At least 90% of therapeutic diets match the order.
3. Food handling meets basic safety standards.
Method. Check the food temperature and hygiene record on the sample days.
Evidence to show. Food safety record.
Pass when. Every sampled delivery has its temperature recorded and in range.
Immediate fail (any one means the criterion is not met)
- A patient at nutritional risk has no screen, or receives a diet different from the order.
Staff, training and documents
Each row is one document: read across to see who does each step. Click the document name for its full text.
Staff responsible
Which level applies to you: it depends on your setting. Humanitarian settings have the fewest essential courses; standard settings have the most. Check the colour for your setting in each criterion.
| Role | Why it applies | Level | Training | Where to go |
|---|---|---|---|---|
| Nurse ISCO 2221 ASF proposal |
screens for nutritional risk | Humanitarian: Optional Transition: Recommended Standard: Essential |
Nutritional risk screening Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file |
Care & Treatment: Clinical Standards for Accreditation |
| Doctor ISCO 2212 ASF proposal |
prescribes therapeutic diets | Humanitarian: Optional Transition: Recommended Standard: Recommended |
Therapeutic diet orders Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file |
Care & Treatment: Clinical Standards for Accreditation |
| Kitchen ISCO 5120 ASF proposal |
handles and prepares food | Humanitarian: Optional Transition: Recommended Standard: Essential |
Food handling and safety Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file |
To be confirmed |
| Manager ISCO 1342 ASF proposal |
oversees diet delivery | Humanitarian: Optional Transition: Recommended Standard: Recommended |
Oversight of diet delivery Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file |
Care & Treatment: Clinical Standards for Accreditation |
E-learning: who must take each course. Click a course for the explanation.
| E-learning course (level by setting) | Who must take | Who is recommended |
|---|---|---|
| Care & Treatment: Clinical Standards for Accreditation (H-04) ASF proposal Humanitarian: Essential Transition: Essential Standard: Essential |
Doctor ISCO 2212, Nurse ISCO 2221 | Manager ISCO 1342 |
| STD1-EL-02 · Nutrition and therapeutic diet course In development Humanitarian: Optional Transition: Recommended Standard: Essential |
Nurse ISCO 2221, Kitchen ISCO 5120 | Doctor ISCO 2212, Manager ISCO 1342 |
Documents: who does each step
| Document | Writes | Approves | Fills in | Checks and signs | Files and uploads |
|---|---|---|---|---|---|
| CON-POL-002 · Non-Discrimination and Equal Access to Care Policy · Written commitment to equal access to care. Check it is applied at every admission and in staff training. |
Manager ISCO 1342 | Chief executive ISCO 1120 | N/A | Manager ISCO 1342 | Secretary ISCO 3344 |
| CON-FRM-002 · Reasonable Adjustments Record Form · Record each reasonable adjustment agreed for the patient (e.g. language, mobility, communication) at admission and when needs change. |
Manager ISCO 1342 | Manager ISCO 1342 | Nurse ISCO 2221 | Manager ISCO 1342 | Secretary ISCO 3344 |
| CLN-SOP-003 · Nutritional risk screening and therapeutic diets SOP · Nurse screens every patient for nutritional risk on admission; Doctor orders a therapeutic diet where needed; Manager checks diets are delivered. |
Doctor ISCO 2212 | Manager ISCO 1342 | Nurse ISCO 2221 | Manager ISCO 1342 | Secretary ISCO 3344 |
| CLN-FRM-005 · Nutrition risk screen record Form · Nurse fills in the nutrition risk screen on admission and records the result and any action taken. |
Manager ISCO 1342 | Doctor ISCO 2212 | Nurse ISCO 2221 | Manager ISCO 1342 | Secretary ISCO 3344 |
| STD1-SOP-02 · Nutritional risk screening and therapeutic diet SOP · In development |
Doctor ISCO 2212 | Manager ISCO 1342 | Nurse ISCO 2221 | Manager ISCO 1342 | Secretary ISCO 3344 |
| STD1-FRM-02 · Nutritional risk screening form Form · In development |
Manager ISCO 1342 | Doctor ISCO 2212 | Nurse ISCO 2221 | Manager ISCO 1342 | Secretary ISCO 3344 |
| STD1-SOP-03 · Food handling and safety for kitchen staff SOP · In development |
Manager ISCO 1342 | Manager ISCO 1342 | Kitchen ISCO 5120 | Manager ISCO 1342 | Secretary ISCO 3344 |
Reference drafts: adapt them to your hospital, replace them with your own, or upload your own. Items labelled In development are not final yet.
Additional materials
Guidelines, definitions and articles on news.gmj.ge that relate to this criterion.
Definitions
- Acute malnutrition in infants, children or adolescents · GMJ dictionary
Acute malnutrition is a condition where the body lacks sufficient nutrients, leading to serious health issues. Children and adolescents only.
References
- World Health Organization (2024). Long-term care for older people: package for universal health coverage. Used for: nutritional screening and assessment, and nutrition care, for older people in long-term care. https://news.gmj.ge/guideline/long-term-care-for-older-people-package-for-universal-health-coverage/
1.6
Pressure Injury Risk Is Assessed and Actively Prevented
Humanitarian settings: OptionalTransition and fragile: RecommendedStandard: Essential
Every patient is assessed for pressure injury risk on admission and periodically thereafter, with a specific, documented prevention plan for at-risk patients — repositioning schedules, appropriate surfaces — not addressed only after an injury has already developed.
Optional in humanitarian settings: a risk assessment on admission and a repositioning plan for at-risk patients.
Why it matters. Pressure injuries develop in hours on a patient who cannot move, and they are among the most preventable harms in hospital. Assessing risk on admission and repeating it, with a plan, prevents them.
How the surveyor verifies this criterion
Sample. Take 20 patients from the last month, including 5 at risk. Check the admission assessment, the repositioning record and the skin checks.
1. Each patient is assessed for pressure injury risk on admission.
Method. Check the risk assessment for each of the 20 patients.
Evidence to show. Pressure injury risk record (CLN-FRM-006).
Pass when. At least 90% of patients have a risk assessment on admission.
2. Each at-risk patient has a written prevention plan.
Method. Check each at-risk patient for the repositioning schedule and surface.
Evidence to show. Pressure injury prevention record.
Pass when. Every at-risk patient has a plan.
3. Skin checks are done and changes are reported the same shift.
Method. Check the skin check record for the at-risk patients.
Evidence to show. Skin check record.
Pass when. At least 90% of skin checks are recorded, and every change is reported.
Immediate fail (any one means the criterion is not met)
- A pressure injury develops in an at-risk patient with no prevention plan in place.
Staff, training and documents
Each row is one document: read across to see who does each step. Click the document name for its full text.
Staff responsible
Which level applies to you: it depends on your setting. Humanitarian settings have the fewest essential courses; standard settings have the most. Check the colour for your setting in each criterion.
| Role | Why it applies | Level | Training | Where to go |
|---|---|---|---|---|
| Nurse ISCO 2221 ASF proposal |
assesses risk and repositions patients | Humanitarian: Optional Transition: Recommended Standard: Essential |
Pressure injury risk assessment and prevention Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file |
Care & Treatment: Clinical Standards for Accreditation |
| Doctor ISCO 2212 ASF proposal |
reviews the prevention plan | Humanitarian: Optional Transition: Recommended Standard: Recommended |
Reviewing the prevention plan Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file |
Care & Treatment: Clinical Standards for Accreditation |
| Manager ISCO 1342 ASF proposal |
ensures the prevention plan is followed | Humanitarian: Optional Transition: Recommended Standard: Recommended |
Ensuring the prevention plan is followed Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file |
Care & Treatment: Clinical Standards for Accreditation |
E-learning: who must take each course. Click a course for the explanation.
| E-learning course (level by setting) | Who must take | Who is recommended |
|---|---|---|
| Care & Treatment: Clinical Standards for Accreditation (H-04) ASF proposal Humanitarian: Essential Transition: Essential Standard: Essential |
Doctor ISCO 2212, Nurse ISCO 2221 | Manager ISCO 1342 |
| STD1-EL-03 · Pressure injury prevention course In development Humanitarian: Optional Transition: Recommended Standard: Essential |
Nurse ISCO 2221 | Doctor ISCO 2212, Manager ISCO 1342 |
Documents: who does each step
| Document | Writes | Approves | Fills in | Checks and signs | Files and uploads |
|---|---|---|---|---|---|
| EMG-SOP-001 · Fire Safety and Evacuation SOP · Step by step: raise the alarm, evacuate, call the fire service. Security leads; Manager reviews it yearly. |
Manager ISCO 1342 | Chief executive ISCO 1120 | Security ISCO 5414 | Manager ISCO 1342 | Secretary ISCO 3344 |
| EMG-FRM-001 · Fire Equipment Test Log Form · Security records each fire equipment test: date, item, result, action. |
Manager ISCO 1342 | Manager ISCO 1342 | Security ISCO 5414 | Manager ISCO 1342 | Secretary ISCO 3344 |
| EMG-FRM-002 · Fire Drill Record Form · Security records each fire drill: date, time, staff present, evacuation time, issues found. |
Manager ISCO 1342 | Manager ISCO 1342 | Security ISCO 5414 | Manager ISCO 1342 | Secretary ISCO 3344 |
| CLN-SOP-004 · Pressure injury risk assessment and prevention SOP · Nurse assesses pressure injury risk on admission and at each shift change; Doctor reviews the prevention plan; Manager checks it is followed. |
Nurse ISCO 2221 | Doctor ISCO 2212 | Nurse ISCO 2221 | Manager ISCO 1342 | Secretary ISCO 3344 |
| CLN-FRM-006 · Pressure injury risk and prevention record Form · Nurse records the pressure injury risk score and prevention actions for each patient; update when the condition changes. |
Manager ISCO 1342 | Doctor ISCO 2212 | Nurse ISCO 2221 | Manager ISCO 1342 | Secretary ISCO 3344 |
| STD1-SOP-04 · Pressure injury risk assessment and prevention plan SOP · In development |
Nurse ISCO 2221 | Doctor ISCO 2212 | Nurse ISCO 2221 | Manager ISCO 1342 | Secretary ISCO 3344 |
| STD1-FRM-03 · Pressure injury risk assessment form Form · In development |
Manager ISCO 1342 | Doctor ISCO 2212 | Nurse ISCO 2221 | Manager ISCO 1342 | Secretary ISCO 3344 |
Reference drafts: adapt them to your hospital, replace them with your own, or upload your own. Items labelled In development are not final yet.
References
- National Institute for Health and Care Excellence (UK) (2014). Pressure ulcers: prevention and management. Used for: risk assessment on admission and prevention planning for at-risk patients, including pressure-relieving measures. https://news.gmj.ge/guideline/pressure-ulcers-prevention-and-management/
1.7
VTE Risk Is Assessed Before Every Admission and Procedure
Humanitarian settings: EssentialTransition and fragile: EssentialStandard: Essential
Every patient is assessed for venous thromboembolism risk at admission and before surgical procedures, with appropriate prophylaxis — pharmacological or mechanical — prescribed and administered for at-risk patients, not left as a general awareness that blood clots are a possible complication.
Essential in every setting: VTE risk assessed on admission and before surgery, with prophylaxis for at-risk patients by the locally agreed protocol.
Why it matters. Blood clots in the legs that reach the lungs can kill a patient who looked well. Assessing every patient before admission and before surgery, and preventing clots in those at risk, is one of the most effective safety measures.
How the surveyor verifies this criterion
Sample. Take 20 admissions from the last month, including 10 surgical patients. Check the clot risk assessment and the prophylaxis record.
1. Each patient is assessed for clot risk on admission and before surgery.
Method. Check the assessment for each patient and each surgical procedure in the sample.
Evidence to show. VTE risk assessment record (CLN-FRM-007).
Pass when. At least 90% of assessments are done on admission and before surgery.
2. At-risk patients have prophylaxis prescribed.
Method. Check the prescription for each at-risk patient.
Evidence to show. Prescription and VTE record.
Pass when. Every at-risk patient has prophylaxis prescribed, or a reason recorded.
3. Prophylaxis is given as prescribed.
Method. Check the medicine administration record for each at-risk patient.
Evidence to show. Medicine administration record.
Pass when. At least 90% of prescribed doses are recorded as given.
Immediate fail (any one means the criterion is not met)
- An at-risk patient has no prophylaxis and no recorded reason.
Staff, training and documents
Each row is one document: read across to see who does each step. Click the document name for its full text.
Staff responsible
Which level applies to you: it depends on your setting. Humanitarian settings have the fewest essential courses; standard settings have the most. Check the colour for your setting in each criterion.
| Role | Why it applies | Level | Training | Where to go |
|---|---|---|---|---|
| Doctor ISCO 2212 ASF proposal |
prescribes prophylaxis | Humanitarian: Essential Transition: Essential Standard: Essential |
VTE risk assessment and prophylaxis prescribing Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file |
Patient Identification, Informed Consent and Patient Rights Care & Treatment: Clinical Standards for Accreditation |
| Nurse ISCO 2221 ASF proposal |
assesses risk and administers prophylaxis | Humanitarian: Essential Transition: Essential Standard: Essential |
VTE risk assessment and prophylaxis administration Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file |
Patient Identification, Informed Consent and Patient Rights Care & Treatment: Clinical Standards for Accreditation |
E-learning: who must take each course. Click a course for the explanation.
| E-learning course (level by setting) | Who must take | Who is recommended |
|---|---|---|
| Patient Identification, Informed Consent and Patient Rights (T-07 · Georgian) ASF proposal Humanitarian: Essential Transition: Essential Standard: Essential |
Nurse ISCO 2221, Doctor ISCO 2212 | None |
| Care & Treatment: Clinical Standards for Accreditation (H-04) ASF proposal Humanitarian: Essential Transition: Essential Standard: Essential |
Doctor ISCO 2212, Nurse ISCO 2221 | Manager ISCO 1342 |
| STD1-EL-04 · VTE prevention course In development Humanitarian: Essential Transition: Essential Standard: Essential |
Doctor ISCO 2212, Nurse ISCO 2221 | None |
Documents: who does each step
| Document | Writes | Approves | Fills in | Checks and signs | Files and uploads |
|---|---|---|---|---|---|
| CON-POL-001 · Patient Rights and Responsibilities Policy · Written statement of patient rights and duties. Give a copy to every patient on admission and post it on each ward. |
Manager ISCO 1342 | Chief executive ISCO 1120 | N/A | Manager ISCO 1342 | Secretary ISCO 3344 |
| CLN-SOP-005 · Venous thromboembolism risk assessment and prophylaxis SOP · Doctor assesses VTE risk before admission and procedures; Nurse gives prescribed prophylaxis; Manager checks. |
Doctor ISCO 2212 | Manager ISCO 1342 | Nurse ISCO 2221 | Manager ISCO 1342 | Secretary ISCO 3344 |
| CLN-FRM-007 · VTE risk assessment record Form · Doctor records the VTE risk score and the prophylaxis decision for each admission and procedure. |
Manager ISCO 1342 | Doctor ISCO 2212 | Doctor ISCO 2212 | Manager ISCO 1342 | Secretary ISCO 3344 |
| STD1-SOP-05 · VTE risk assessment and prophylaxis SOP · In development |
Doctor ISCO 2212 | Manager ISCO 1342 | Nurse ISCO 2221 | Manager ISCO 1342 | Secretary ISCO 3344 |
| STD1-FRM-04 · VTE risk assessment form Form · In development |
Manager ISCO 1342 | Doctor ISCO 2212 | Doctor ISCO 2212 | Manager ISCO 1342 | Secretary ISCO 3344 |
Reference drafts: adapt them to your hospital, replace them with your own, or upload your own. Items labelled In development are not final yet.
Additional materials
Guidelines, definitions and articles on news.gmj.ge that relate to this criterion.
Definitions
- Deep vein thrombosis · GMJ dictionary
Deep vein thrombosis is a condition where blood clots form in deep veins, usually in the legs.
References
- National Institute for Health and Care Excellence (UK) (2019). Venous thromboembolism in over 16s: reducing the risk of hospital-acquired deep vein thrombosis or pulmonary embolism. Used for: VTE risk assessment on admission and before procedures, and prophylaxis for at-risk patients. https://news.gmj.ge/guideline/venous-thromboembolism-in-over-16s-reducing-the-risk-of-hospital-acquired-deep-vein-thrombosis-or-pulmonary-embolism/
Role details: reporting, supervision and training
Each role links to its own terms of reference, which holds the full reporting line, supervision, training and competency record.
| Role | Reports to | Supervises | Core training |
|---|---|---|---|
| Head nurse / ward manager | Director of nursing | Nurse specialist, Registered nurse, Nursing associate, Health care assistant / nursing aide | Facility induction; Safeguarding adults; Safeguarding children; Data protection and confidentiality |
| HR manager | Chief human resources officer | HR officer, Recruitment officer, Occupational health nurse (staff) | Facility induction; Safeguarding adults; Safeguarding children; Data protection and confidentiality |
| Registered nurse | Head nurse / ward manager | Nursing associate, Health care assistant / nursing aide | Facility induction; Safeguarding adults; Safeguarding children; Data protection and confidentiality |
| Consultant physician (internal medicine) | Head of department (per specialty) | Resident physician / house officer | Facility induction; Safeguarding adults; Safeguarding children; Data protection and confidentiality |
Who is responsible for Standard 1
Each criterion below names the positions responsible for it. Each position page shows its reporting line, who it supervises and the trainings it needs. This is a preview: it has not been published on the standard page.
Quality oversight
The quality chain keeps the standard under review.
Courses for Standard 1
Main courses are required for this standard. Recommended courses support it further. Courses still in development are marked, and will be added when ready.
Main courses (4)
- Georgian: მოვლა და მკურნალობა: კლინიკური სტანდარტები აკრედიტაციისთვის (H-04-KA)
- Governance & Management · Georgian: მმართველობა და მენეჯმენტი (H-07-EN · H-07-KA)
- Georgian: ხელების ჰიგიენა და სტანდარტული სიფრთხილის ზომები (T-06-KA)
- Patient Identification, Informed Consent and Patient Rights · Georgian: პაციენტის იდენტიფიკაცია, ინფორმირებული თანხმობა და პაციენტის უფლებები (T-07-EN · T-07-KA)
Recommended courses (4)
- Care Plan Development & Ongoing Supervision · Georgian: მოვლის გეგმის შემუშავება და მუდმივი ზედამხედველობა (HC-06-EN · HC-06-KA)
- Clinical & Medical Care in Long-Term Care · Georgian: კლინიკური და სამედიცინო მოვლა გრძელვადიანი მოვლის დაწესებულებებში (LTC-04-EN · LTC-04-KA)
- Medication Safety: Operating SOP-MED-01 End to End · Georgian: მედიკამენტების უსაფრთხოება: SOP-MED-01-ის სრული ოპერირება (T-08-EN · T-08-KA)
- Patient Assessment and Reassessment · Georgian: პაციენტის შეფასება და ხელახალი შეფასება (PS-11-EN · PS-11-KA)
Questions and answers
The criterion text is the authority. These answers summarise it.
Do I need to meet all seven criteria?
Yes. Standard 1 is the base standard and every facility meets it. Each criterion has its own pass rule and immediate-fail rule, so each one must be met on its own.
What is an immediate fail?
An immediate fail is one event that means the criterion is not met, even if everything else passes. For example, a shift that runs below the calculated level with no escalation fails 1.1, and a patient admitted with no structured assessment fails 1.2. Each criterion lists its own immediate fail.
Which documents do I submit?
The forms listed under each criterion. Registers and records are Excel, one row per record. Policies and procedures are signed PDFs with version, date, owner and approver. Upload them through the facility portal before the survey, and make sure they cover the period stated in each criterion.
What is the staffing calculation record and what goes in it?
It is the Staffing calculation record (CLN-FRM-001). Record the calculation for each area and each shift, for the last 4 weeks, signed by the manager. Each shift below the calculated level needs a gap record with an escalation, and the gap record is part of the same evidence.
What counts as a structured assessment on admission?
A defined process carried out by a qualified person, not a chart entry made only to satisfy paperwork. Other disciplines take part where the patient needs them, and their input is recorded. The admission record is kept on the Admission assessment record (CLN-FRM-002).
What should an individual care plan contain?
It must be built from the patient's own assessment, state the goals, and record the patient's involvement. Every patient has a plan by day 1 of care. The form is the Individual care plan (CLN-FRM-003).
What are the rules for restraint and seclusion?
Use only under a defined protocol, as a last resort, for a set time, with monitoring and a release when the risk has passed. Each use needs an order and a time limit, and the less restrictive options tried first must be recorded. The record is kept on the Restraint and seclusion record (CLN-FRM-004).
How is nutrition checked?
Each patient is screened for nutritional risk on admission (Nutrition risk screen record, CLN-FRM-005). Therapeutic diets must match the order, and food temperatures are recorded on the sample days.
How do we prevent pressure injuries?
Every patient is assessed for pressure injury risk on admission and again periodically (Pressure injury risk record, CLN-FRM-006). Each at-risk patient has a written prevention plan, and skin checks are done with any change reported the same shift.
How is VTE risk handled?
Every patient is assessed for clot risk on admission and before surgery (VTE risk assessment record, CLN-FRM-007). At-risk patients have prophylaxis prescribed, or a reason recorded, and doses given are recorded.
What if we do not have the written protocol yet?
A criterion that asks for a defined protocol needs an approved protocol. A draft does not meet it. Complete and approve the protocol first, and then collect the records for the period.
What do the colours mean?
Red means Essential: required in every setting. Criteria that can directly affect a patient’s life are always Essential, in humanitarian, transition and standard settings, and no setting lowers them. Green means Recommended: required, adapted to a transition setting. Yellow means Optional: the lowest acceptable level in a humanitarian setting, where a facility cannot do everything. Each standard has at least one Essential in humanitarian settings and at least one in transition settings. In standard settings, every criterion is Essential. The same colours apply to training: red is essential, green recommended, yellow optional. Each course and role shows its level for each setting.
Do we have to use your forms and policies?
No. Everything here is a reference draft. Use it as a starting point, adapt it to your hospital, or upload your own. The assessor checks whether the standard is met and whether your documents show how.
What does essential or recommended training mean for my staff?
Essential training must be completed by the people named in the role table. Recommended training is good practice and is not checked as a requirement. Optional training may be used for development. The level depends on your setting: humanitarian settings have fewer essential courses than standard settings.
Do we have to use ISCO-08 codes?
Yes, for staff records. Each role carries its ISCO-08 code, and the national job title and licence are kept beside it. The Health Occupations Map explains how to choose a code.
Which training do staff need?
Each role lists its training in the staff table, marked must or recommended. Courses already on the GMJ Academy are linked. The staffing and skill-mix course is in development and will be announced when it is ready.
What will the surveyor do on the ground?
The sample and checks are set out for each criterion. The surveyor reads the records, checks what happens on the ward, and asks staff to explain their process. The sample size is given in each criterion, so you can prepare in advance.
Where can I get the full text?
The full text is on this page. A PDF download of Standard 1 is in development and will be added here.
Who can I ask about this standard?
Use the contact page: https://france-asf.fr/contact-en/ .
Back to ASF Health Standards v10 · Standards Map · E-learning by standard · References
Guidelines for this standard
4 guideline(s) are held in the GMJ Guidelines Library and listed here. Each link opens the full guideline on news.gmj.ge. The complete library, grouped by standard, is at Guidelines.
- National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (CLAS) (HHS OMH)
- Assessment of infection prevention and control practices for COVID-19 isolation areas in healthcare facilities (Pan American Health Organization)
- Tool for Promoting Culturally Safe Childbirth: Basic Manual (Pan American Health Organization)
- Living Systematic Review of Therapeutic Options for Post COVID-19 Condition, 11 January 2023 (Pan American Health Organization)
Also relevant to this standard:
- Acutely Ill Adults in Hospital: Recognising and Responding to Deterioration (CG50) (NICE)
- Strategies to End Seclusion and Restraint (WHO QualityRights) (World Health Organization)
- Integrated care for older people (ICOPE): guidance for person-centred assessment and pathways in primary care, 2nd ed. (WHO)
- Step Safely: Strategies for Preventing and Managing Falls Across the Life-Course (World Health Organization)
Related resources
The SOPs, guidelines, policies, forms, registers, plans, e-learning and occupation terms of reference that support Standard 1.
Documents for Standard 1 (package)
All SOPs, forms, policies and guidelines that support Standard 1. You can also generate these as PDFs with your facility details in the Document Generator.
Standard documents (SOPs) (13)
- CLN-SOP-001: Structured clinical assessment on admission
- CLN-SOP-002: Individualised care planning
- CLN-SOP-003: Nutritional risk screening and therapeutic diets
- CLN-SOP-004: Pressure injury risk assessment and prevention
- CLN-SOP-005: Venous thromboembolism risk assessment and prophylaxis
- CON-SOP-001: Informed Consent Before Significant Care
- EMG-SOP-001: Fire Safety and Evacuation
- HH-SOP-001: Hand Hygiene at the Point of Care
- ID-SOP-001: Patient Identification and Specimen Labelling
- PHM-SOP-001: Medicine Storage and Temperature Monitoring
- PSF-SOP-001: Falls Risk Assessment and Prevention
- STF-SOP-001: Staff Credential Verification and Recheck
- WST-SOP-001: Sharps and Clinical Waste Management
Forms and records (22)
- CLN-FRM-001: Staffing calculation record
- CLN-FRM-002: Admission assessment record
- CLN-FRM-003: Individual care plan
- CLN-FRM-004: Restraint and seclusion record
- CLN-FRM-005: Nutrition risk screen record
- CLN-FRM-006: Pressure injury risk and prevention record
- CLN-FRM-007: VTE risk assessment record
- CON-FRM-001: Consent Record
- CON-FRM-002: Reasonable Adjustments Record
- EMG-FRM-001: Fire Equipment Test Log
- EMG-FRM-002: Fire Drill Record
- GOV-FRM-001: Service Declaration
- HH-FRM-001: Hand Hygiene Observation Audit Tool
- ID-FRM-001: Patient Identification Check Log
- PHM-FRM-001: Fridge Temperature Log
- PHM-FRM-002: Controlled Medicines Register
- PSF-FRM-001: Falls Log
- PSF-FRM-002: Falls Risk Assessment Tool
- REC-FRM-001: Mandatory Records List
- REC-FRM-002: Records Audit Tool
- STF-FRM-001: Staff Verification Register
- WST-FRM-001: Waste Contract and Disposal Record
Policies (9)
- CLN-POL-001: Staffing levels and skill mix
- CLN-POL-002: Restraint and seclusion
- CON-POL-001: Patient Rights and Responsibilities
- CON-POL-002: Non-Discrimination and Equal Access to Care
- CON-POL-003: Patient Council Terms of Reference
- HH-POL-001: Hand Hygiene Policy
- INC-POL-001: Incident Reporting and Management
- INC-POL-002: Complaints and Feedback
- REC-POL-001: Records Management and Retention
Guidelines (1)
Additional documents for Standard 1
Documents that support this standard. Items marked recommended are supporting references rather than core requirements. Facilities can also generate their own copies in the Document Generator.
Templates (2)
Supporting guidelines for this standard
International guidelines, manuals and standards that underpin the criteria of this ASF standard. Each is a GMJ Guidelines Desk summary linking to the issuer's original document.







