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International Accreditation of Healthcare Facilities

Standards › ASF Health Standards V11 › Standard 1

Standard 1 (Assessment, Care Planning and Safety), PDF

ASF-HS11-S01 · 1 November 2026 · 30 pages, A4. The same criteria as this page, for printing and assessors.

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Where this standard applies

Standard 1 is a core standard. It applies to every facility type, except where a criterion is marked N/A for that type. The table shows each criterion by facility type. The full applicability of all 70 standards is in Annex 1: Applicability of ASF Health Standards by facility type.

Criterion Hospital Ambulatory clinic Primary health clinic Long-term care Telemedicine Home care Fitness and wellness Dental clinic Aesthetic and procedure clinic
1.1 Staffing Matches Patient Need Yes Yes Yes Yes Yes Yes Yes Yes Yes
1.2 Every Patient Gets a Structured Assessment Yes Yes Yes Yes Yes Yes Yes Yes Yes
1.3 There is an Actual Care Plan Yes Yes Yes Yes Yes Yes Yes Yes Yes
1.4 Restraint and Seclusion Use Is Governed and Minimised Yes Yes N/A Yes N/A Yes N/A N/A N/A
1.5 Nutrition and Therapeutic Diet Needs Are Actively Managed Yes Yes Yes Yes N/A Yes N/A N/A N/A
1.6 Pressure Injury Risk Is Assessed and Actively Prevented Yes N/A N/A Yes N/A Yes N/A N/A N/A
1.7 VTE Risk Is Assessed Before Every Admission and Procedure Yes Yes N/A Yes N/A N/A N/A N/A N/A

Standard 1

Assessment, Care Planning and Safety

The base standard. Every facility meets it. It covers identification, safety, consent, medicines, staff, records and the patient voice.

7
criteria
32
documents
11
e-learning courses
9
references

Criteria on this page

1.11.21.31.41.51.61.7

How to read the colours
Red: Must. Required in every setting. Criteria that protect life are always red.
Yellow: Medium. Required, adapted to what a transition setting can realistically do.
Green: Minimum. The lowest acceptable level in a humanitarian setting, where resources are very limited.

Each criterion is shown in three settings: Humanitarian settings, Transition and fragile, and Standard. In standard settings, every criterion is Must.

Reference, not a requirement. Every policy, SOP, form and course on this page is a draft to help you. Adapt it to your hospital, write your own, or upload your own documents. What the assessor checks is that the standard is met and that you can show how.
Training colours: red means essential, green recommended, yellow optional. Each course shows its level for each setting: humanitarian, transition and fragile, and standard.
1.1
Staffing Matches Patient Need

Humanitarian settings: MustTransition and fragile: MustStandard: Must

Staffing levels and skill mix are documented against patient volume and acuity — a calculation grounded in actual demand, not a fixed roster set once and never revisited.

Humanitarian settings
Must
Transition and fragile
Must
Standard
Must

Must in every setting: a calculated staffing level for each shift, with any gap escalated.

Why it matters. Too few nurses for the number of patients, or too few with the right skills, leads to missed care and avoidable harm. Staffing should be calculated from real demand, not from habit.

Questions the surveyor asks

  • Is there a staffing calculation for each ward and shift? The surveyor looks for a written calculation for every ward and every shift, showing how many staff are needed for the patients present. Have the staffing calculation record (CLN-FRM-001) ready for the sampled shifts.
  • Is skill mix matched to patient need? The surveyor checks that each shift has enough registered staff, not only support staff, for the patients on the ward. Have the rota and the skill-mix review (CLN-POL-001) ready.
  • Are gaps in staffing reported and acted on? When a shift is short, the gap must be written down with what was done about it, such as calling in cover. Have the gap record ready for the same shifts.

How the surveyor verifies this criterion

Sample. Take 5 shifts at random from the last month across the inpatient areas. For each shift, check the calculation, the rota and the gap record.

1. Staffing is calculated from patient volume and acuity.

Method. Check the calculation for each area for the last 4 weeks.

Evidence to show. Staffing calculation record (CLN-FRM-001).

Pass when. Every area has a calculation for each shift in the period.

2. Shifts run at or above the calculated level.

Method. Compare the rota with the calculation for each of the 5 shifts.

Evidence to show. Rota and calculation.

Pass when. At least 90% of the sampled shifts meet the calculated level.

3. Gaps are escalated.

Method. Check the gap record for each shift below the level.

Evidence to show. Gap record (CLN-FRM-001).

Pass when. Every gap has an action and an escalation recorded.

Immediate fail (any one means the criterion is not met)

  • A shift runs below the calculated level with no escalation recorded.

Staff, training and documents

Each occupation carries its ISCO-08 code; see the Health Occupations Map. Each row is one document: read across to see who does each step. Click the document name for its full text.
Training evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or your own training certificate kept in the staff file.

Good practice. Staffing is recalculated for each shift from the number of patients and their acuity, and the calculation is reviewed when demand changes.

Partial because. a staffing level is documented, but it is set once and not recalculated when patient numbers or acuity change.

Staff responsible

Which level applies to you: it depends on your setting. Humanitarian settings have the fewest essential courses; standard settings have the most. Check the colour for your setting in each criterion.

Role Why it applies Level Training Where to go
Head nurse / ward manager ISCO 1342
ASF proposal
plans staffing levels and skill mix against volume and acuity Humanitarian: Essential
Transition: Essential
Standard: Essential
Staffing and skill-mix planning against volume and acuity
Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file
Governance & Management
Care & Treatment: Clinical Standards for Accreditation
ID-SOP-001
STF-SOP-001
ID-FRM-001
STF-FRM-001
CLN-POL-001
CLN-FRM-001
HR manager ISCO 1212
ASF proposal
holds the staff records that the assessment relies on Humanitarian: Essential
Transition: Essential
Standard: Essential
Keeping the staff list and skill records current; this list drives every assignment
Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file
Governance & Management
STF-SOP-001
STF-FRM-001
CLN-POL-001
CLN-FRM-001
Registered nurse ISCO 2221
ASF proposal
carries the workload and acuity at ward level Humanitarian: Recommended
Transition: Recommended
Standard: Recommended
Recognising patient acuity and workload
Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file
Correct Patient Identification
Patient Identification, Informed Consent and Patient Rights
Care & Treatment: Clinical Standards for Accreditation
ID-SOP-001
ID-FRM-001
CLN-POL-001
Prescriber (doctor) ISCO 2212
ASF proposal
carries the acuity of medical patients Humanitarian: Recommended
Transition: Recommended
Standard: Recommended
Recognising patient acuity and workload
Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file
Correct Patient Identification
Patient Identification, Informed Consent and Patient Rights
Care & Treatment: Clinical Standards for Accreditation
ID-SOP-001
ID-FRM-001
CLN-POL-001
CLN-FRM-001

E-learning: who must take each course. Click a course for the explanation.

E-learning course (level by setting) Who must take Who is recommended
Correct Patient Identification
ASF proposal
Humanitarian: Essential
Transition: Essential
Standard: Essential
Nurse ISCO 2221, Doctor ISCO 2212 None
Patient Identification, Informed Consent and Patient Rights (T-07)
ASF proposal
Humanitarian: Essential
Transition: Essential
Standard: Essential
Nurse ISCO 2221, Doctor ISCO 2212 None
Governance & Management (H-07)
ASF proposal
Humanitarian: Essential
Transition: Essential
Standard: Essential
Manager ISCO 1342 HR ISCO 1212
Care & Treatment: Clinical Standards for Accreditation (H-04)
ASF proposal
Humanitarian: Essential
Transition: Essential
Standard: Essential
Doctor ISCO 2212, Nurse ISCO 2221 Manager ISCO 1342
CLN-POL-001 · Staffing levels and skill mix (training reference)ASF proposal
ASF proposal
Humanitarian: Essential
Transition: Essential
Standard: Essential
Head nurse / ward manager ISCO 1342, HR manager ISCO 1212 Registered nurse ISCO 2221, Prescriber (doctor) ISCO 2212

Documents: who does each step

Document Writes Approves Fills in Checks and signs Files and uploads
ID-SOP-001 · Patient Identification and Specimen Labelling
SOP · How each patient and specimen is identified and labelled, step by step.
Must read: Nurse · Should read: Doctor
Nurse ISCO 2221 Doctor ISCO 2212 N/A Manager ISCO 1342 Secretary ISCO 3344
STF-SOP-001 · Staff Credential Verification and Recheck
SOP · How each staff member’s credentials are verified and rechecked.
Must read: HR, Manager · Should read: none
HR ISCO 1212 Manager ISCO 1342 N/A Manager ISCO 1342 HR ISCO 1212
ID-FRM-001 · Patient Identification Check Log
Form · Log of each patient identification check, kept on the ward.
Must read: Nurse · Should read: none
Manager ISCO 1342 Doctor ISCO 2212 Nurse ISCO 2221 Manager ISCO 1342 Secretary ISCO 3344
STF-FRM-001 · Staff Verification Register
Form · Register of staff credential checks, kept by HR.
Must read: HR · Should read: none
HR ISCO 1212 Manager ISCO 1342 HR ISCO 1212 Manager ISCO 1342 HR ISCO 1212
CLN-POL-001 · Staffing levels and skill mix
Policy · Policy on staffing levels and skill mix, set against patient need.
Must read: Manager, HR · Should read: Nurse, Doctor
Manager ISCO 1342 Doctor ISCO 2212 N/A HR ISCO 1212 Secretary ISCO 3344
CLN-FRM-001 · Staffing calculation record
Form · Record of the staffing calculation for each ward and shift.
Must read: Manager · Should read: HR
Manager ISCO 1342 Doctor ISCO 2212 Manager ISCO 1342 HR ISCO 1212 Secretary ISCO 3344

References

  1. International Labour Organization. HealthWISE: Work Improvement in Health Services – Action Manual (2014). Used for: staffing, workload and skill mix (1.1). https://news.gmj.ge/guideline/healthwise-work-improvement-in-health-services-action-manual/
1.2
Every Patient Gets a Structured Assessment

Humanitarian settings: MustTransition and fragile: MustStandard: Must

A structured clinical assessment happens on admission — an evaluation using a defined process, not a chart entry completed to satisfy documentation requirements — performed by a qualified individual, drawing in other relevant disciplines where the patient’s presentation calls for it, and documented as required by organisational policy.

Humanitarian settings
Must
Transition and fragile
Must
Standard
Must

Must in every setting: a structured assessment on admission, with any gap recorded. In humanitarian settings this may be a triage-based assessment.

Why it matters. A patient who is admitted without a structured assessment may have a problem missed until it is serious. A defined assessment on admission gives every patient the same thorough start.

Questions the surveyor asks

  • Is every admission assessed with the agreed structured tool? Each patient’s first assessment must use the same set of headings, so nothing is missed. Have the completed assessment form (CLN-SOP-001 and CLN-FRM-002) ready for recent admissions.
  • Is the assessment completed within the time the facility sets? The assessment must be completed within the time the facility’s procedure sets, usually on the day of admission. The surveyor compares the recorded times with that limit for a sample of patients.
  • Do the results decide the next step of care? The findings from the assessment should change what happens next, such as the care plan or a referral. The surveyor looks for the link between the assessment and the care plan, not just a completed form.

How the surveyor verifies this criterion

Sample. Take 20 admissions from the last month, including 5 emergency admissions. Check each admission assessment for the defined process and the senior check.

1. Every patient has a structured assessment on admission.

Method. Check the admission assessment record for each of the 20 admissions.

Evidence to show. Admission assessment record (CLN-FRM-002).

Pass when. At least 90% of admissions have a complete structured assessment within the set time.

2. The assessment is done by a qualified clinician.

Method. Check the name and role of the assessor on each record.

Evidence to show. Admission assessment record.

Pass when. Every assessment names a qualified clinician.

3. Other disciplines are involved where the presentation requires it.

Method. Check the records where the presentation called for another discipline.

Evidence to show. Admission assessment record.

Pass when. Every case that required another discipline has their input recorded.

Immediate fail (any one means the criterion is not met)

  • A patient is admitted with no structured assessment.

Staff, training and documents

Each row is one document: read across to see who does each step. Click the document name for its full text.

Good practice. Every patient receives a structured assessment on admission, using a validated tool, and the result is used to plan the first day of care.

Partial because. an assessment is done on admission, but it is a free-text note that does not guide the care plan.

Staff responsible

Which level applies to you: it depends on your setting. Humanitarian settings have the fewest essential courses; standard settings have the most. Check the colour for your setting in each criterion.

Role Why it applies Level Training Where to go
Prescriber (doctor) ISCO 2212
ASF proposal
performs the structured assessment Humanitarian: Essential
Transition: Essential
Standard: Essential
Structured clinical assessment tool
Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file
Hand Hygiene and Standard Precautions (Georgian version only)
Care & Treatment: Clinical Standards for Accreditation
HH-SOP-001
HH-POL-001
CLN-SOP-001
CLN-FRM-002
Registered nurse ISCO 2221
ASF proposal
performs the structured assessment Humanitarian: Essential
Transition: Essential
Standard: Essential
Structured clinical assessment tool
Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file
Hand Hygiene and Standard Precautions (Georgian version only)
Care & Treatment: Clinical Standards for Accreditation
HH-SOP-001
HH-POL-001
HH-FRM-001
CLN-SOP-001
CLN-FRM-002

E-learning: who must take each course. Click a course for the explanation.

E-learning course (level by setting) Who must take Who is recommended
Hand Hygiene and Standard Precautions (Georgian version only) (T-06)
ASF proposal
Humanitarian: Essential
Transition: Essential
Standard: Essential
Nurse ISCO 2221, Doctor ISCO 2212 None
Care & Treatment: Clinical Standards for Accreditation (H-04)
ASF proposal
Humanitarian: Essential
Transition: Essential
Standard: Essential
Doctor ISCO 2212, Nurse ISCO 2221 Manager ISCO 1342
ASF Academy · Patient Assessment and Reassessment
ASF proposal
Humanitarian: Essential
Transition: Essential
Standard: Essential
Prescriber (doctor) ISCO 2212, Registered nurse ISCO 2221 None

Documents: who does each step

Document Writes Approves Fills in Checks and signs Files and uploads
HH-SOP-001 · Hand Hygiene at the Point of Care
SOP · How hand hygiene is done at each point of care.
Must read: Nurse, Doctor · Should read: none
Nurse ISCO 2221 Doctor ISCO 2212 N/A Manager ISCO 1342 Secretary ISCO 3344
HH-POL-001 · Hand Hygiene Policy
Policy · Hospital policy on hand hygiene.
Must read: Manager · Should read: Nurse, Doctor
Manager ISCO 1342 Doctor ISCO 2212 N/A Manager ISCO 1342 Secretary ISCO 3344
HH-FRM-001 · Hand Hygiene Observation Audit Tool
Form · Audit tool used to observe hand hygiene.
Must read: Nurse · Should read: Manager
Nurse ISCO 2221 Manager ISCO 1342 Nurse ISCO 2221 Manager ISCO 1342 Secretary ISCO 3344
CLN-SOP-001 · Structured clinical assessment on admission
SOP · How the structured clinical assessment is done on admission.
Must read: Doctor, Nurse · Should read: none
Doctor ISCO 2212 Manager ISCO 1342 N/A Manager ISCO 1342 Secretary ISCO 3344
CLN-FRM-002 · Admission assessment record
Form · Admission assessment record completed for each patient.
Must read: Nurse, Doctor · Should read: none
Doctor ISCO 2212 Manager ISCO 1342 Nurse ISCO 2221 Doctor ISCO 2212 Secretary ISCO 3344

Reference drafts: adapt them to your hospital, replace them with your own, or upload your own.

References

  1. World Health Organization (2017). Hospital Safety Index: Guide for Evaluators, second edition. Geneva: WHO. https://news.gmj.ge/guideline/hospital-safety-index-guide-for-evaluators-2nd-ed/
  2. World Health Organization. Emergency Triage Assessment and Treatment (ETAT): Manual for Participants. Guideline. Use as reference guidance for this criterion. https://news.gmj.ge/guideline/emergency-triage-assessment-and-treatment-etat-manual-for-participants/
  3. World Health Organization. Long-term care for older people: package for universal health coverage. Guideline. Use as reference guidance for this criterion. https://news.gmj.ge/guideline/long-term-care-for-older-people-package-for-universal-health-coverage/
  4. National Institute for Health and Care Excellence. Acutely ill adults in hospital: recognising and responding to deterioration (CG50; updated 2019). Used for: structured assessment and monitoring on admission (1.2). https://news.gmj.ge/guideline/acutely-ill-adults-in-hospital-recognising-and-responding-to-deterioration/
1.3
There is an Actual Care Plan

Humanitarian settings: MinimumTransition and fragile: MediumStandard: Must

A documented, individualised care plan guides treatment — built from the patient’s specific assessment, not a generic template applied regardless of their particular situation — states the goals or desired results of treatment, and involves the patient, and family when appropriate, in setting it.

Humanitarian settings
Minimum
Transition and fragile
Medium
Standard
Must

Minimum in humanitarian settings: a short care plan with the priority needs, drawn from the assessment.

Why it matters. A care plan that is generic does not fit the patient, and it guides nobody. An individual plan, built from the assessment and updated as the patient changes, is what makes treatment work.

Questions the surveyor asks

  • Is there a written individual care plan for each patient who needs one? A patient whose needs go beyond the basics must have their own written care plan, not a generic one. Have the individual care plan (CLN-FRM-003) ready for patients who need one.
  • Does the plan name goals, responsible staff and review dates? Each plan must say what the patient is working towards, who is responsible for each action, and when the plan will be reviewed. Check it against the care planning procedure (CLN-SOP-002).
  • Is the plan reviewed when the patient’s condition changes? If a patient’s condition gets better or worse, the plan must be updated and the update dated. The surveyor looks for a recorded review after each significant change.

How the surveyor verifies this criterion

Sample. Take 20 inpatients who have stayed more than 24 hours. Check each individual care plan for the assessment link, the goals and the patient involvement.

1. Each patient has an individual care plan.

Method. Check the care plan record for each of the 20 patients.

Evidence to show. Individual care plan (CLN-FRM-003).

Pass when. Every patient has a care plan by day 1.

2. The plan states goals and is built from the patient’s own assessment.

Method. Check each plan for goals and the link to the assessment.

Evidence to show. Individual care plan.

Pass when. At least 90% of plans have goals and a link to the assessment.

3. The patient, and family where appropriate, take part.

Method. Check for the patient’s view in each plan.

Evidence to show. Individual care plan.

Pass when. At least 90% of plans record the patient’s involvement.

Immediate fail (any one means the criterion is not met)

  • A patient has no individual care plan after the first day of care.

Staff, training and documents

Each row is one document: read across to see who does each step. Click the document name for its full text.

Good practice. Each patient has an individual care plan with named goals and actions, reviewed at a set interval and after any change in condition.

Partial because. a care plan exists, but it is a template that is not individualised or reviewed.

Staff responsible

Which level applies to you: it depends on your setting. Humanitarian settings have the fewest essential courses; standard settings have the most. Check the colour for your setting in each criterion.

Role Why it applies Level Training Where to go
Prescriber (doctor) ISCO 2212
ASF proposal
writes and uses the individualised care plan Humanitarian: Optional
Transition: Recommended
Standard: Essential
Individualised care planning from assessment
Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file
Patient Identification, Informed Consent and Patient Rights
Care & Treatment: Clinical Standards for Accreditation
Registered nurse ISCO 2221
ASF proposal
writes and uses the individualised care plan Humanitarian: Optional
Transition: Recommended
Standard: Essential
Individualised care planning from assessment
Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file
Patient Identification, Informed Consent and Patient Rights
Care & Treatment: Clinical Standards for Accreditation

E-learning: who must take each course. Click a course for the explanation.

E-learning course (level by setting) Who must take Who is recommended
Patient Identification, Informed Consent and Patient Rights (T-07)
ASF proposal
Humanitarian: Essential
Transition: Essential
Standard: Essential
Nurse ISCO 2221, Doctor ISCO 2212 None
Care & Treatment: Clinical Standards for Accreditation (H-04)
ASF proposal
Humanitarian: Essential
Transition: Essential
Standard: Essential
Doctor ISCO 2212, Nurse ISCO 2221 Manager ISCO 1342

Documents: who does each step

Document Writes Approves Fills in Checks and signs Files and uploads
CON-SOP-001 · Informed Consent Before Significant Care
SOP · Step by step: explain care and risks, answer questions, record the patient’s decision (signed or verbal) on the consent record.
Prescriber (doctor) ISCO 2212 Head nurse / ward manager ISCO 1342 Prescriber (doctor) ISCO 2212 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
CON-FRM-001 · Consent Record
Form · One record per significant procedure: patient, procedure, risks explained, patient’s decision, signatures.
Head nurse / ward manager ISCO 1342 Prescriber (doctor) ISCO 2212 Prescriber (doctor) ISCO 2212 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
CLN-SOP-002 · Individualised care planning
SOP · Doctor writes the individual care plan from the admission assessment, Nurse carries it out, Manager checks plans are reviewed.
Prescriber (doctor) ISCO 2212 Head nurse / ward manager ISCO 1342 Registered nurse ISCO 2221 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
CLN-FRM-003 · Individual care plan
Form · One care plan per patient: problems, goals, actions, who does each action, review date.
Head nurse / ward manager ISCO 1342 Prescriber (doctor) ISCO 2212 Prescriber (doctor) ISCO 2212 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
CLN-FRM-003 · Individual care plan
Form · ASF proposal
Head nurse / ward manager ISCO 1342 Prescriber (doctor) ISCO 2212 Prescriber (doctor) ISCO 2212 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344

Reference drafts: adapt them to your hospital, replace them with your own, or upload your own.

References

  1. World Health Organization (2020). Medication safety in transitions of care. Geneva: WHO. Used for: safe handover between care settings (1.3). https://news.gmj.g
  2. World Health Organization (2021). Step Safely: strategies for preventing and managing falls across the life-course. Geneva: WHO. Used for: falls prevention strategies across care settings (1.4). https://news.gmj.ge/guideline/step-safely-strategies-for-preventing-and-managing-falls-across-the-life-course/
  3. National Institute for Health and Care Excellence (2025). Falls: assessment and prevention in older people and in people 50 and over at higher risk. Used for: falls risk assessment and prevention (1.4). https://news.gmj.ge/guideline/falls-assessment-and-prevention-in-older-people-and-in-people-50-and-over-at-higher-risk/
  4. e/guideline/medication-safety-in-transitions-of-care/

  5. World Health Organization. Long-term care for older people: package for universal health coverage. Guideline. Use as reference guidance for this criterion. https://news.gmj.ge/guideline/long-term-care-for-older-people-package-for-universal-health-coverage/
1.4
Restraint and Seclusion Use Is Governed and Minimised

Humanitarian settings: MustTransition and fragile: MustStandard: Must

Physical or chemical restraint and seclusion are used only under a defined protocol, as a last resort, time-limited, monitored, and documented — never as a routine or convenience practice.

Humanitarian settings
Must
Transition and fragile
Must
Standard
Must

Must in every setting: restraint or seclusion only on a clinical order, with a time limit and a review.

Why it matters. Restraint and seclusion can cause injury, distress and death, and they are often used for the convenience of staff. A protocol that treats them as a last resort, time-limited and monitored, protects the patient.

Questions the surveyor asks

  • Is restraint or seclusion used only as a last resort, under written policy? Restraint or seclusion is allowed only when nothing safer will work, and only under the facility’s written policy. Staff should be able to explain the policy in their own words (CLN-POL-002 and PSY-SOP-003).
  • Is every use recorded on the restraint and seclusion record? Each time restraint or seclusion is used, the record must show why it was used, for how long, and who reviewed it. Have the restraint and seclusion record (CLN-FRM-004) ready.
  • Is each use reviewed and the patient released as soon as the risk has passed? The patient must be released as soon as the reason for restraint or seclusion has passed, not kept longer out of habit. The release time should match the review record.

How the surveyor verifies this criterion

Sample. Review all restraint and seclusion records for the last 3 months, and the monthly review for each.

1. Each use follows the protocol and is ordered for a time limit.

Method. Check each record for the order and the time limit.

Evidence to show. Restraint and seclusion record (CLN-FRM-004).

Pass when. Every use has an order and a time limit.

2. A less restrictive option is recorded as tried first.

Method. Check each record for the less restrictive options.

Evidence to show. Restraint and seclusion record.

Pass when. Every use has the options recorded.

3. Each use is monitored and released when the risk passes.

Method. Check the monitoring checks and the release time.

Evidence to show. Restraint and seclusion record.

Pass when. Every use has monitoring checks and a release time.

Immediate fail (any one means the criterion is not met)

  • Restraint or seclusion is used with no order, or continues past its time limit.

Staff, training and documents

Each row is one document: read across to see who does each step. Click the document name for its full text.

Good practice. Restraint and seclusion are used only under a written protocol, are time-limited and reviewed, and every use is recorded with the reason and the alternatives tried.

Partial because. a protocol exists, but use is not reviewed or the reason is not recorded for every episode.

Staff responsible

Which level applies to you: it depends on your setting. Humanitarian settings have the fewest essential courses; standard settings have the most. Check the colour for your setting in each criterion.

Role Why it applies Level Training Where to go
Prescriber (doctor) ISCO 2212
ASF proposal
orders restraint or seclusion under the protocol Humanitarian: Essential
Transition: Essential
Standard: Essential
Restraint and seclusion protocol: when it may be ordered
Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file
Patient Identification, Informed Consent and Patient Rights
Care & Treatment: Clinical Standards for Accreditation
Registered nurse ISCO 2221
ASF proposal
applies and monitors restraint or seclusion Humanitarian: Essential
Transition: Essential
Standard: Essential
Restraint and seclusion protocol: application and monitoring
Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file
Patient Identification, Informed Consent and Patient Rights
Care & Treatment: Clinical Standards for Accreditation
Security ISCO 5414
ASF proposal
may be present during restraint or seclusion incidents Humanitarian: Recommended
Transition: Recommended
Standard: Recommended
De-escalation; no restraint without a clinical order
Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file
ASF proposal
Head nurse / ward manager ISCO 1342
ASF proposal
owns the protocol Humanitarian: Recommended
Transition: Recommended
Standard: Recommended
Governance of the restraint protocol
Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file
Care & Treatment: Clinical Standards for Accreditation

E-learning: who must take each course. Click a course for the explanation.

E-learning course (level by setting) Who must take Who is recommended
Patient Identification, Informed Consent and Patient Rights (T-07)
ASF proposal
Humanitarian: Essential
Transition: Essential
Standard: Essential
Nurse ISCO 2221, Doctor ISCO 2212 None
Care & Treatment: Clinical Standards for Accreditation (H-04)
ASF proposal
Humanitarian: Essential
Transition: Essential
Standard: Essential
Doctor ISCO 2212, Nurse ISCO 2221 Manager ISCO 1342
CLN-POL-002 · Restraint and seclusion (training reference)
ASF proposal
Humanitarian: Essential
Transition: Essential
Standard: Essential
Registered nurse ISCO 2221, Prescriber (doctor) ISCO 2212 Head nurse / ward manager ISCO 1342

Documents: who does each step

Document Writes Approves Fills in Checks and signs Files and uploads
PSF-SOP-001 · Falls Risk Assessment and Prevention
SOP · Nurse assesses falls risk on admission and after any change; actions go into the care plan; Manager checks.
Registered nurse ISCO 2221 Head nurse / ward manager ISCO 1342 Registered nurse ISCO 2221 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
PSF-GDL-001 · Falls Prevention in Hospital Patients
Guide · Reference for ward staff on preventing falls. Adapt it to your hospital and sign it off as your local guide.
Registered nurse ISCO 2221 Head nurse / ward manager ISCO 1342 N/A Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
PSF-FRM-001 · Falls Log
Form · Nurse logs every fall or near fall: time, place, cause and action taken.
Head nurse / ward manager ISCO 1342 Head nurse / ward manager ISCO 1342 Registered nurse ISCO 2221 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
PSF-FRM-002 · Falls Risk Assessment Tool
Form · Nurse completes the falls risk tool on admission and when the condition changes; the score sets the actions.
Head nurse / ward manager ISCO 1342 Head nurse / ward manager ISCO 1342 Registered nurse ISCO 2221 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
CLN-POL-002 · Restraint and seclusion
Policy · Rules for restraint and seclusion: only on a clinical order, with a time limit and review. Each use is recorded on the restraint record.
Head nurse / ward manager ISCO 1342 Chief executive ISCO 1120 N/A Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
CLN-FRM-004 · Restraint and seclusion record
Form · Doctor signs the restraint order; Nurse records each use of restraint or seclusion, its time limit and the checks made.
Head nurse / ward manager ISCO 1342 Prescriber (doctor) ISCO 2212 Registered nurse ISCO 2221 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
PSY-SOP-003 · Restraint and seclusion: last resort and strict documentation
SOP · ASF proposal
Prescriber (doctor) ISCO 2212 Head nurse / ward manager ISCO 1342 Registered nurse ISCO 2221 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
CLN-FRM-004 · Restraint and seclusion record
Form · ASF proposal
Head nurse / ward manager ISCO 1342 Prescriber (doctor) ISCO 2212 Registered nurse ISCO 2221 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344

Reference drafts: adapt them to your hospital, replace them with your own, or upload your own.

References

  1. World Health Organization (2024). Long-term care for older people: package for universal health coverage. Used for: restraint in long-term care: physical restraints are to be avoided for older people. https://news.gmj.ge/guideline/long-term-care-for-older-people-package-for-universal-health-coverage/
1.5
Nutrition and Therapeutic Diet Needs Are Actively Managed

Humanitarian settings: MinimumTransition and fragile: MediumStandard: Must

Patients are screened for nutritional risk, therapeutic diets are correctly identified and delivered, and food handling meets basic safety standards — nutrition treated as part of clinical care, not a hospitality afterthought.

Humanitarian settings
Minimum
Transition and fragile
Medium
Standard
Must

Minimum in humanitarian settings: nutrition screening on admission and food safety checks on the food served.

Why it matters. Poor nutrition slows healing and raises the risk of complications. Screening patients for nutritional risk, and delivering the right diet, is a simple step that changes outcomes.

Questions the surveyor asks

  • Is nutritional risk screened on admission and reviewed? Each patient is checked for the risk of poor nutrition on admission and checked again at the interval the procedure sets. Have the nutrition screen (CLN-FRM-005) and the procedure (CLN-SOP-003) ready.
  • Are therapeutic diets prescribed and matched to the patient’s needs? A special diet, such as one for diabetes or for swallowing problems, must be ordered by a clinician and written into the care plan. The surveyor checks that the diet served matches the order.
  • Is food intake monitored for patients at risk? Patients at nutritional risk should have their food and drink intake recorded, and staff must act when intake falls. Look for intake charts that show what was done.

How the surveyor verifies this criterion

Sample. Take 20 inpatients from the last month. Check the nutrition screen, the diet on the order and the food safety record for 5 days.

1. Each patient is screened for nutritional risk on admission.

Method. Check the nutrition screen for each of the 20 patients.

Evidence to show. Nutrition risk screen record (CLN-FRM-005).

Pass when. At least 90% of patients have a screen on admission.

2. Therapeutic diets are delivered as ordered.

Method. Compare the diet on the order with the tray for each patient on the sample days.

Evidence to show. Diet order and tray record.

Pass when. At least 90% of therapeutic diets match the order.

3. Food handling meets basic safety standards.

Method. Check the food temperature and hygiene record on the sample days.

Evidence to show. Food safety record.

Pass when. Every sampled delivery has its temperature recorded and in range.

Immediate fail (any one means the criterion is not met)

  • A patient at nutritional risk has no screen, or receives a diet different from the order.

Staff, training and documents

Each row is one document: read across to see who does each step. Click the document name for its full text.

Good practice. Each patient is screened for nutrition risk on admission, and the diet and any support needed are set in the care plan and reviewed.

Partial because. screening is done, but the result does not change the diet or the care plan.

Staff responsible

Which level applies to you: it depends on your setting. Humanitarian settings have the fewest essential courses; standard settings have the most. Check the colour for your setting in each criterion.

Role Why it applies Level Training Where to go
Registered nurse ISCO 2221
ASF proposal
screens for nutritional risk Humanitarian: Optional
Transition: Recommended
Standard: Essential
Nutritional risk screening
Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file
Care & Treatment: Clinical Standards for Accreditation
Prescriber (doctor) ISCO 2212
ASF proposal
prescribes therapeutic diets Humanitarian: Optional
Transition: Recommended
Standard: Recommended
Therapeutic diet orders
Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file
Care & Treatment: Clinical Standards for Accreditation
Kitchen ISCO 5120
ASF proposal
handles and prepares food Humanitarian: Optional
Transition: Recommended
Standard: Essential
Food handling and safety
Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file
ASF proposal
Head nurse / ward manager ISCO 1342
ASF proposal
oversees diet delivery Humanitarian: Optional
Transition: Recommended
Standard: Recommended
Oversight of diet delivery
Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file
Care & Treatment: Clinical Standards for Accreditation

E-learning: who must take each course. Click a course for the explanation.

E-learning course (level by setting) Who must take Who is recommended
Care & Treatment: Clinical Standards for Accreditation (H-04)
ASF proposal
Humanitarian: Essential
Transition: Essential
Standard: Essential
Doctor ISCO 2212, Nurse ISCO 2221 Manager ISCO 1342
ASF Academy · Identifying and Treating Malnutrition
ASF proposal
Humanitarian: Optional
Transition: Recommended
Standard: Essential
Registered nurse ISCO 2221, Kitchen ISCO 5120 Prescriber (doctor) ISCO 2212, Head nurse / ward manager ISCO 1342

Documents: who does each step

Document Writes Approves Fills in Checks and signs Files and uploads
CON-POL-002 · Non-Discrimination and Equal Access to Care
Policy · Written commitment to equal access to care. Check it is applied at every admission and in staff training.
Head nurse / ward manager ISCO 1342 Chief executive ISCO 1120 N/A Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
CON-FRM-002 · Reasonable Adjustments Record
Form · Record each reasonable adjustment agreed for the patient (e.g. language, mobility, communication) at admission and when needs change.
Head nurse / ward manager ISCO 1342 Head nurse / ward manager ISCO 1342 Registered nurse ISCO 2221 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
CLN-SOP-003 · Nutritional risk screening and therapeutic diets
SOP · Nurse screens every patient for nutritional risk on admission; Doctor orders a therapeutic diet where needed; Manager checks diets are delivered.
Prescriber (doctor) ISCO 2212 Head nurse / ward manager ISCO 1342 Registered nurse ISCO 2221 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
CLN-FRM-005 · Nutrition risk screen record
Form · Nurse fills in the nutrition risk screen on admission and records the result and any action taken.
Head nurse / ward manager ISCO 1342 Prescriber (doctor) ISCO 2212 Registered nurse ISCO 2221 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
CLN-SOP-003 · Nutritional risk screening and therapeutic diets
SOP · ASF proposal
Prescriber (doctor) ISCO 2212 Head nurse / ward manager ISCO 1342 Registered nurse ISCO 2221 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
CLN-FRM-005 · Nutrition risk screen record
Form · ASF proposal
Head nurse / ward manager ISCO 1342 Prescriber (doctor) ISCO 2212 Registered nurse ISCO 2221 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
NUT-POL-002 · Food safety and hygiene
SOP · ASF proposal
Head nurse / ward manager ISCO 1342 Head nurse / ward manager ISCO 1342 Kitchen ISCO 5120 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344

Reference drafts: adapt them to your hospital, replace them with your own, or upload your own.

Additional materials

Guidelines, definitions and articles on news.gmj.ge that relate to this criterion.

Definitions

References

  1. World Health Organization (2024). Long-term care for older people: package for universal health coverage. Used for: nutritional screening and assessment, and nutrition care, for older people in long-term care. https://news.gmj.ge/guideline/long-term-care-for-older-people-package-for-universal-health-coverage/
1.6
Pressure Injury Risk Is Assessed and Actively Prevented

Humanitarian settings: MinimumTransition and fragile: MediumStandard: Must

Every patient is assessed for pressure injury risk on admission and periodically thereafter, with a specific, documented prevention plan for at-risk patients — repositioning schedules, appropriate surfaces — not addressed only after an injury has already developed.

Humanitarian settings
Minimum
Transition and fragile
Medium
Standard
Must

Minimum in humanitarian settings: a risk assessment on admission and a repositioning plan for at-risk patients.

Why it matters. Pressure injuries develop in hours on a patient who cannot move, and they are among the most preventable harms in hospital. Assessing risk on admission and repeating it, with a plan, prevents them.

Questions the surveyor asks

  • Is pressure injury risk assessed on admission and repeated? Pressure injury is skin damage caused by lying or sitting in one position for too long. Each patient’s risk must be assessed on admission and repeated, using the pressure injury record (CLN-FRM-006 and CLN-SOP-004).
  • Are prevention measures in place for patients at risk? For patients at risk, measures such as regular position changes and pressure-relieving mattresses must be written in the care plan and actually carried out. Check the care plan and the record of the measures (CLN-SOP-004).
  • Are skin checks recorded and any damage reported the same shift? Skin is checked regularly for patients at risk, and any damage must be reported the same shift. Check the skin check entries in the pressure injury record (CLN-FRM-006) and the time of each report.

How the surveyor verifies this criterion

Sample. Take 20 patients from the last month, including 5 at risk. Check the admission assessment, the repositioning record and the skin checks.

1. Each patient is assessed for pressure injury risk on admission.

Method. Check the risk assessment for each of the 20 patients.

Evidence to show. Pressure injury risk record (CLN-FRM-006).

Pass when. At least 90% of patients have a risk assessment on admission.

2. Each at-risk patient has a written prevention plan.

Method. Check each at-risk patient for the repositioning schedule and surface.

Evidence to show. Pressure injury prevention record.

Pass when. Every at-risk patient has a plan.

3. Skin checks are done and changes are reported the same shift.

Method. Check the skin check record for the at-risk patients.

Evidence to show. Skin check record.

Pass when. At least 90% of skin checks are recorded, and every change is reported.

Immediate fail (any one means the criterion is not met)

  • A pressure injury develops in an at-risk patient with no prevention plan in place.

Staff, training and documents

Each row is one document: read across to see who does each step. Click the document name for its full text.

Good practice. Each patient is assessed for pressure injury risk on admission and at set intervals, and prevention measures are recorded and matched to the risk.

Partial because. risk is assessed on admission only, and prevention measures are not recorded.

Staff responsible

Which level applies to you: it depends on your setting. Humanitarian settings have the fewest essential courses; standard settings have the most. Check the colour for your setting in each criterion.

Role Why it applies Level Training Where to go
Registered nurse ISCO 2221
ASF proposal
assesses risk and repositions patients Humanitarian: Optional
Transition: Recommended
Standard: Essential
Pressure injury risk assessment and prevention
Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file
Care & Treatment: Clinical Standards for Accreditation
Prescriber (doctor) ISCO 2212
ASF proposal
reviews the prevention plan Humanitarian: Optional
Transition: Recommended
Standard: Recommended
Reviewing the prevention plan
Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file
Care & Treatment: Clinical Standards for Accreditation
Head nurse / ward manager ISCO 1342
ASF proposal
ensures the prevention plan is followed Humanitarian: Optional
Transition: Recommended
Standard: Recommended
Ensuring the prevention plan is followed
Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file
Care & Treatment: Clinical Standards for Accreditation

E-learning: who must take each course. Click a course for the explanation.

E-learning course (level by setting) Who must take Who is recommended
Care & Treatment: Clinical Standards for Accreditation (H-04)
ASF proposal
Humanitarian: Essential
Transition: Essential
Standard: Essential
Doctor ISCO 2212, Nurse ISCO 2221 Manager ISCO 1342
ASF Academy · Pressure Injury Prevention and Staging
ASF proposal
Humanitarian: Optional
Transition: Recommended
Standard: Essential
Registered nurse ISCO 2221 Prescriber (doctor) ISCO 2212, Head nurse / ward manager ISCO 1342

Documents: who does each step

Document Writes Approves Fills in Checks and signs Files and uploads
EMG-SOP-001 · Fire Safety and Evacuation
SOP · Step by step: raise the alarm, evacuate, call the fire service. Security leads; Manager reviews it yearly.
Head nurse / ward manager ISCO 1342 Chief executive ISCO 1120 Security ISCO 5414 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
EMG-FRM-001 · Fire Equipment Test Log
Form · Security records each fire equipment test: date, item, result, action.
Head nurse / ward manager ISCO 1342 Head nurse / ward manager ISCO 1342 Security ISCO 5414 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
EMG-FRM-002 · Fire Drill Record
Form · Security records each fire drill: date, time, staff present, evacuation time, issues found.
Head nurse / ward manager ISCO 1342 Head nurse / ward manager ISCO 1342 Security ISCO 5414 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
CLN-SOP-004 · Pressure injury risk assessment and prevention
SOP · Nurse assesses pressure injury risk on admission and at each shift change; Doctor reviews the prevention plan; Manager checks it is followed.
Registered nurse ISCO 2221 Prescriber (doctor) ISCO 2212 Registered nurse ISCO 2221 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
CLN-FRM-006 · Pressure injury risk and prevention record
Form · Nurse records the pressure injury risk score and prevention actions for each patient; update when the condition changes.
Head nurse / ward manager ISCO 1342 Prescriber (doctor) ISCO 2212 Registered nurse ISCO 2221 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
CLN-SOP-004 · Pressure injury risk assessment and prevention
SOP · ASF proposal
Registered nurse ISCO 2221 Prescriber (doctor) ISCO 2212 Registered nurse ISCO 2221 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
CLN-FRM-006 · Pressure injury risk and prevention record
Form · ASF proposal
Head nurse / ward manager ISCO 1342 Prescriber (doctor) ISCO 2212 Registered nurse ISCO 2221 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344

Reference drafts: adapt them to your hospital, replace them with your own, or upload your own.

References

  1. National Institute for Health and Care Excellence (UK) (2014). Pressure ulcers: prevention and management. Used for: risk assessment on admission and prevention planning for at-risk patients, including pressure-relieving measures. https://news.gmj.ge/guideline/pressure-ulcers-prevention-and-management/
1.7
VTE Risk Is Assessed Before Every Admission and Procedure

Humanitarian settings: MustTransition and fragile: MustStandard: Must

Every patient is assessed for venous thromboembolism risk at admission and before surgical procedures, with appropriate prophylaxis — pharmacological or mechanical — prescribed and administered for at-risk patients, not left as a general awareness that blood clots are a possible complication.

Humanitarian settings
Must
Transition and fragile
Must
Standard
Must

Must in every setting: VTE risk assessed on admission and before surgery, with prophylaxis for at-risk patients by the locally agreed protocol.

Why it matters. Blood clots in the legs that reach the lungs can kill a patient who looked well. Assessing every patient before admission and before surgery, and preventing clots in those at risk, is one of the most effective safety measures.

Questions the surveyor asks

  • Is VTE risk assessed before every admission and procedure? A blood clot in a vein, known as VTE, can be life-threatening. Every patient must be assessed for clot risk before admission or a procedure. Have the VTE risk assessment (CLN-FRM-007 and CLN-SOP-005) ready.
  • Is prophylaxis given and recorded as the risk assessment requires? Prophylaxis means medicine or equipment that prevents clots. It must be given when the assessment calls for it, and the dose, time and reason must be recorded on the medicine record.
  • Are staff trained in VTE prevention? Staff who prescribe or give clot prevention must be trained, and the training must be recorded. Have the training record for each person ready (Thrombosis Prevention and Anticoagulant Safety course).

How the surveyor verifies this criterion

Sample. Take 20 admissions from the last month, including 10 surgical patients. Check the clot risk assessment and the prophylaxis record.

1. Each patient is assessed for clot risk on admission and before surgery.

Method. Check the assessment for each patient and each surgical procedure in the sample.

Evidence to show. VTE risk assessment record (CLN-FRM-007).

Pass when. At least 90% of assessments are done on admission and before surgery.

2. At-risk patients have prophylaxis prescribed.

Method. Check the prescription for each at-risk patient.

Evidence to show. Prescription and VTE record.

Pass when. Every at-risk patient has prophylaxis prescribed, or a reason recorded.

3. Prophylaxis is given as prescribed.

Method. Check the medicine administration record for each at-risk patient.

Evidence to show. Medicine administration record.

Pass when. At least 90% of prescribed doses are recorded as given.

Immediate fail (any one means the criterion is not met)

  • An at-risk patient has no prophylaxis and no recorded reason.

Staff, training and documents

Each row is one document: read across to see who does each step. Click the document name for its full text.

Good practice. Each patient is assessed for venous thromboembolism risk before every admission and procedure, and prevention is recorded where risk is present.

Partial because. risk is assessed for surgical patients only, and not for medical admissions.

Staff responsible

Which level applies to you: it depends on your setting. Humanitarian settings have the fewest essential courses; standard settings have the most. Check the colour for your setting in each criterion.

Role Why it applies Level Training Where to go
Prescriber (doctor) ISCO 2212
ASF proposal
prescribes prophylaxis Humanitarian: Essential
Transition: Essential
Standard: Essential
VTE risk assessment and prophylaxis prescribing
Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file
Patient Identification, Informed Consent and Patient Rights
Care & Treatment: Clinical Standards for Accreditation
Registered nurse ISCO 2221
ASF proposal
assesses risk and administers prophylaxis Humanitarian: Essential
Transition: Essential
Standard: Essential
VTE risk assessment and prophylaxis administration
Evidence: a verified micro-credential in your GMJ Academy micro-credential portfolio, or a training certificate in the staff file
Patient Identification, Informed Consent and Patient Rights
Care & Treatment: Clinical Standards for Accreditation

E-learning: who must take each course. Click a course for the explanation.

E-learning course (level by setting) Who must take Who is recommended
Patient Identification, Informed Consent and Patient Rights (T-07)
ASF proposal
Humanitarian: Essential
Transition: Essential
Standard: Essential
Nurse ISCO 2221, Doctor ISCO 2212 None
Care & Treatment: Clinical Standards for Accreditation (H-04)
ASF proposal
Humanitarian: Essential
Transition: Essential
Standard: Essential
Doctor ISCO 2212, Nurse ISCO 2221 Manager ISCO 1342
ASF Academy · Thrombosis Prevention and Anticoagulant Safety
ASF proposal
Humanitarian: Essential
Transition: Essential
Standard: Essential
Prescriber (doctor) ISCO 2212, Registered nurse ISCO 2221 None

Documents: who does each step

Document Writes Approves Fills in Checks and signs Files and uploads
CON-POL-001 · Patient Rights and Responsibilities
Policy · Written statement of patient rights and duties. Give a copy to every patient on admission and post it on each ward.
Head nurse / ward manager ISCO 1342 Chief executive ISCO 1120 N/A Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
CLN-SOP-005 · Venous thromboembolism risk assessment and prophylaxis
SOP · Doctor assesses VTE risk before admission and procedures; Nurse gives prescribed prophylaxis; Manager checks.
Prescriber (doctor) ISCO 2212 Head nurse / ward manager ISCO 1342 Registered nurse ISCO 2221 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
CLN-FRM-007 · VTE risk assessment record
Form · Doctor records the VTE risk score and the prophylaxis decision for each admission and procedure.
Head nurse / ward manager ISCO 1342 Prescriber (doctor) ISCO 2212 Prescriber (doctor) ISCO 2212 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
CLN-SOP-005 · Venous thromboembolism risk assessment and prophylaxis
SOP · ASF proposal
Prescriber (doctor) ISCO 2212 Head nurse / ward manager ISCO 1342 Registered nurse ISCO 2221 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344
CLN-FRM-007 · VTE risk assessment record
Form · ASF proposal
Head nurse / ward manager ISCO 1342 Prescriber (doctor) ISCO 2212 Prescriber (doctor) ISCO 2212 Head nurse / ward manager ISCO 1342 Secretary ISCO 3344

Reference drafts: adapt them to your hospital, replace them with your own, or upload your own.

Additional materials

Guidelines, definitions and articles on news.gmj.ge that relate to this criterion.

Definitions

  • Deep vein thrombosis · GMJ dictionary
    Deep vein thrombosis is a condition where blood clots form in deep veins, usually in the legs.

References

  1. National Institute for Health and Care Excellence (UK) (2019). Venous thromboembolism in over 16s: reducing the risk of hospital-acquired deep vein thrombosis or pulmonary embolism. Used for: VTE risk assessment on admission and before procedures, and prophylaxis for at-risk patients. https://news.gmj.ge/guideline/venous-thromboembolism-in-over-16s-reducing-the-risk-of-hospital-acquired-deep-vein-thrombosis-or-pulmonary-embolism/

Role details: reporting, supervision and training

Each role links to its own terms of reference, which holds the full reporting line, supervision, training and competency record.

Role Reports to Supervises Core training
Head nurse / ward manager Director of nursing Nurse specialist, Registered nurse, Nursing associate, Health care assistant / nursing aide Facility induction; Safeguarding adults; Safeguarding children; Data protection and confidentiality
HR manager Chief human resources officer HR officer, Recruitment officer, Occupational health nurse (staff) Facility induction; Safeguarding adults; Safeguarding children; Data protection and confidentiality
Registered nurse Head nurse / ward manager Nursing associate, Health care assistant / nursing aide Facility induction; Safeguarding adults; Safeguarding children; Data protection and confidentiality
Consultant physician (internal medicine) Head of department (per specialty) Resident physician / house officer Facility induction; Safeguarding adults; Safeguarding children; Data protection and confidentiality

Who is responsible for Standard 1

Each criterion below names the positions responsible for it. Each position page shows its reporting line, who it supervises and the trainings it needs. This is a preview: it has not been published on the standard page.

Criterion Positions responsible or involved
1.1 Staffing matches patient need Chief nursing officer (CNO) · Medical director · Head nurse / ward manager
1.2 Every patient gets a structured assessment Registered nurse · Consultant physician (internal medicine) · Emergency physician · Medical officer on duty (night)
1.3 There is an actual care plan Registered nurse · Nurse specialist · Advanced practice nurse / nurse practitioner · Head nurse / ward manager
1.4 Restraint and seclusion use is governed and minimised Mental health nurse · Psychiatrist · Clinical lead (hospital)
1.5 Nutrition and therapeutic diet needs are actively managed Dietitian / nutritionist · Dietary aide (patient meals)
1.6 Pressure injury risk is assessed and actively prevented Stoma and wound care nurse · Registered nurse · Health care assistant / nursing aide · Geriatrician
1.7 VTE risk is assessed before every admission and procedure Consultant physician (internal medicine) · Surgeon (general surgery) · Anaesthesiologist · Medical officer on duty (night)

Quality oversight

The quality chain keeps the standard under review.

Related courses in the GMJ Academy

These courses cover the same subjects in more depth or for a specific type of facility. They are optional. They are not required by the criteria.

Course Subject Criteria GMJ Academy links
Care Plan Development & Ongoing Supervision (HC-06) Care plan development and ongoing supervision 1.3 English: https://academy.gmj.ge/course-search/asf-hc-06-en/
Georgian: https://academy.gmj.ge/course-search/asf-hc-06-ka/
Patient Assessment and Reassessment (PS-11) Structured assessment and reassessment of patients 1.2 English: https://academy.gmj.ge/course-search/patient-assessment-reassessment-en/
Georgian: https://academy.gmj.ge/course-search/patient-assessment-reassessment-ka/
Recognising and Responding to the Deteriorating Patient (PS-12) Recognising and responding to deterioration 1.2 English: https://academy.gmj.ge/course-search/recognising-responding-deteriorating-patient-en/
Georgian: https://academy.gmj.ge/course-search/recognising-responding-deteriorating-patient-ka/
Effective Clinical Communication & Handover (PS-02) Clinical communication and safe handover 1.3 English: https://academy.gmj.ge/course-search/effective-clinical-communication-handover-en/
Georgian: https://academy.gmj.ge/course-search/effective-clinical-communication-handover-ka/

Questions and answers

The criterion text is the authority. These answers summarise it.

Do I need to meet all seven criteria?

Yes. Standard 1 is the base standard and every facility meets it. Each criterion has its own pass rule and immediate-fail rule, so each one must be met on its own.

What is an immediate fail?

An immediate fail is one event that means the criterion is not met, even if everything else passes. For example, a shift that runs below the calculated level with no escalation fails 1.1, and a patient admitted with no structured assessment fails 1.2. Each criterion lists its own immediate fail.

Which documents do I submit?

The forms listed under each criterion. Registers and records are Excel, one row per record. Policies and procedures are signed PDFs with version, date, owner and approver. Upload them through the facility portal before the survey, and make sure they cover the period stated in each criterion.

What is the staffing calculation record and what goes in it?

It is the Staffing calculation record (CLN-FRM-001). Record the calculation for each area and each shift, for the last 4 weeks, signed by the manager. Each shift below the calculated level needs a gap record with an escalation, and the gap record is part of the same evidence.

What counts as a structured assessment on admission?

A defined process carried out by a qualified person, not a chart entry made only to satisfy paperwork. Other disciplines take part where the patient needs them, and their input is recorded. The admission record is kept on the Admission assessment record (CLN-FRM-002).

What should an individual care plan contain?

It must be built from the patient's own assessment, state the goals, and record the patient's involvement. Every patient has a plan by day 1 of care. The form is the Individual care plan (CLN-FRM-003).

What are the rules for restraint and seclusion?

Use only under a defined protocol, as a last resort, for a set time, with monitoring and a release when the risk has passed. Each use needs an order and a time limit, and the less restrictive options tried first must be recorded. The record is kept on the Restraint and seclusion record (CLN-FRM-004).

How is nutrition checked?

Each patient is screened for nutritional risk on admission (Nutrition risk screen record, CLN-FRM-005). Therapeutic diets must match the order, and food temperatures are recorded on the sample days.

How do we prevent pressure injuries?

Every patient is assessed for pressure injury risk on admission and again periodically (Pressure injury risk record, CLN-FRM-006). Each at-risk patient has a written prevention plan, and skin checks are done with any change reported the same shift.

How is VTE risk handled?

Every patient is assessed for clot risk on admission and before surgery (VTE risk assessment record, CLN-FRM-007). At-risk patients have prophylaxis prescribed, or a reason recorded, and doses given are recorded.

What if we do not have the written protocol yet?

A criterion that asks for a defined protocol needs an approved protocol. A draft does not meet it. Complete and approve the protocol first, and then collect the records for the period.

What do the colours mean?

Red means Must: required in every setting. Criteria that can directly affect a patient’s life are always Must, in humanitarian, transition and standard settings, and no setting lowers them. Yellow means Medium: required, adapted to a transition setting. Green means Minimum: the lowest acceptable level in a humanitarian setting, where a facility cannot do everything. Each standard has at least one Must in humanitarian settings and at least one in transition settings. In standard settings, every criterion is Must. The same colours apply to training: red is essential, green recommended, yellow optional. Each course and role shows its level for each setting.

Do we have to use your forms and policies?

No. Everything here is a reference draft. Use it as a starting point, adapt it to your hospital, or upload your own. The assessor checks whether the standard is met and whether your documents show how.

What does essential or recommended training mean for my staff?

Essential training must be completed by the people named in the role table. Recommended training is good practice and is not checked as a requirement. Optional training may be used for development. The level depends on your setting: humanitarian settings have fewer essential courses than standard settings.

Do we have to use ISCO-08 codes?

Yes, for staff records. Each role carries its ISCO-08 code, and the national job title and licence are kept beside it. The Health Occupations Map explains how to choose a code.

Which training do staff need?

Each role lists its training in the staff table, marked must or recommended. Courses already on the GMJ Academy are linked. Where no GMJ Academy course exists yet, the hospital provides the training itself and records it in the staff file.

What will the surveyor do on the ground?

The sample and checks are set out for each criterion. The surveyor reads the records, checks what happens on the ward, and asks staff to explain their process. The sample size is given in each criterion, so you can prepare in advance.

Where can I get the full text?

The full text is on this page. The PDF of Standard 1 is linked from the download box at the top of this page.

What if my hospital is in a transition or humanitarian setting?

Each criterion shows its level for each setting. Red means Must, which applies everywhere. Yellow means Medium, required and adapted to a transition setting. Green means Minimum, the lowest acceptable level in a humanitarian setting. Meet the level shown for your setting in the ratings of each criterion.

What evidence should the staff file hold for training?

For each course in the staff table that is marked must, the staff file holds the certificate or micro-credential with its date. Where no GMJ Academy course exists, the hospital keeps its own training record, with the content, the date and the names of those trained.

Who can I ask about this standard?

Use the contact page: https://france-asf.fr/contact-en/ .

Back to ASF Health Standards V11 · Standards Map · E-learning by standard · References

E-learning by standard

These are the GMJ Academy courses named in the criteria of this standard. Each course name opens the course page in the academy. Where a course is published in English and in Georgian, both versions are linked. Evidence of completion is a verified micro-credential in the GMJ Academy micro-credential portfolio, or a training certificate in the staff file.

E-learning course Who must take Who is recommended Criteria
Restraint and seclusion (training reference) (CLN-POL-002)
Humanitarian: Essential · Transition: Essential · Standard: Essential
Registered nurse, Prescriber (doctor) Mental health nurse, Psychiatrist, Clinical lead (hospital) 1.4
Identifying and Treating Malnutrition (NUT-03)
GMJ Academy: English · Georgian
Humanitarian: Optional · Transition: Recommended · Standard: Essential
Registered nurse, Cook, Prescriber (doctor), Head nurse / ward manager Dietitian / nutritionist, Dietary aide (patient meals) 1.5
Pressure Injury Prevention and Staging (PI-01)
Humanitarian: Optional · Transition: Recommended · Standard: Essential
Registered nurse, Prescriber (doctor) Stoma and wound care nurse, Health care assistant / nursing aide, Geriatrician 1.6
Thrombosis Prevention and Anticoagulant Safety (VTE-01)
Humanitarian: Essential · Transition: Essential · Standard: Essential
Prescriber (doctor), Registered nurse Consultant physician (internal medicine), Surgeon (general surgery), Anaesthesiologist, Medical officer on duty (night) 1.7
Patient Assessment and Reassessment (PS-11)
GMJ Academy: English · Georgian
Humanitarian: Essential · Transition: Essential · Standard: Essential
Registered nurse, Prescriber (doctor) Consultant physician (internal medicine), Emergency physician, Medical officer on duty (night) 1.2
Staffing levels and skill mix (training reference) (CLN-POL-001)
Humanitarian: Essential · Transition: Essential · Standard: Essential
Head nurse / ward manager, HR manager, Registered nurse, Prescriber (doctor) Chief nursing officer (CNO), Medical director 1.1
Correct Patient Identification (—)
Humanitarian: Essential · Transition: Essential · Standard: Essential
Registered nurse, Prescriber (doctor) Consultant physician (internal medicine), Emergency physician, Medical officer on duty (night) 1.2
Patient Identification, Informed Consent and Patient Rights (T-07)
GMJ Academy: English · Georgian
Humanitarian: Essential · Transition: Essential · Standard: Essential
Registered nurse, Prescriber (doctor) Consultant physician (internal medicine), Emergency physician, Medical officer on duty (night) 1.2
Governance and Management (H-07)
GMJ Academy: English · Georgian
Humanitarian: Essential · Transition: Essential · Standard: Essential
Head nurse / ward manager, HR manager Chief nursing officer (CNO), Medical director 1.1
Care and Treatment: Clinical Standards for Accreditation (H-04)
Humanitarian: Essential · Transition: Essential · Standard: Essential
Prescriber (doctor), Registered nurse, Head nurse / ward manager Nurse specialist, Advanced practice nurse / nurse practitioner 1.3

References and guidelines for this standard

4 guideline(s) are held in the GMJ Guidelines Library and listed here. Each link opens the full guideline on news.gmj.ge. The complete library, grouped by standard, is at Guidelines.

  1. National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (CLAS) (HHS OMH)
  2. Assessment of infection prevention and control practices for COVID-19 isolation areas in healthcare facilities (Pan American Health Organization)
  3. Tool for Promoting Culturally Safe Childbirth: Basic Manual (Pan American Health Organization)
  4. Living Systematic Review of Therapeutic Options for Post COVID-19 Condition, 11 January 2023 (Pan American Health Organization)

Also relevant to this standard: